Mazzini 16 Downtown Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
Hide older reviews
I was there in winter, it was almost impossible to heat up the room with the air conditioner
the location on the map is wrong, it is located away from the further Top pisa tower, on the other side of the river. We have to walk 15 minutes from the location marked on the map to the hotel with heavy backpacks on our back. The bathroom's floor is leveled higher than the room's so water easily overflows and floods the room. there is not enough amenities: such as water heater and hair dryer. Other than that, the hotel is clean and nice
The heater/AC didnt work, flush in the bathroom didnt work properly, wifi wasnt working, the staff was never at the front desk. I used to come down 2-3 times from 2nd floor for the staff for complains, rooms are very small. So big no to this property.
When you say the bedroom includes a shower, please do not give your customers a bathroom that combines the shower head right above the toilet bowl.
It's better forma couples, with a lower price for a private room compared with others hotel. They don't answer the emails in time, when I made a little mistake with the day of the reserve, but they solved my problem when I went there. The beds is so noise and combined with the privates rooms, well, at this point you know where I am going with these report. So, if you are a person that get mad with al these sounds, this isn't a right placer 4u.
although it was a good service we could we picked up from the airport after the busses stopped for only 10 euros, the ensuite bathroom was too small, you could go to the toilet and shower at the same time. I normally don't care about bathrooms but this bathroom was really no good. Slso the reception isn't taken care of at all and there was a nasty sigarette smell in the rooms.
Not a very clean place, very cold, and we slept in a room with a big machine that made a lot of noise all night, making it imposible to sleep. You had to shower over the toilet and sink and the place was very dirty. but atleast location was good.
I'm really like stayed there ,)) for sure I will back soon .))
This hotel was cute and we enjoyed our stay there. Bathrooms smell weird and are falling apart but just a design flaw. Other than that we have nothing negative to say about this hostel!
The staff cannot understand English very well , they give us double beds instead of twins beds which we have booked on internet. the room is not very comfortable and small with a tiny bathroom. We cannot access to wifi on upper floors so it is not user-friendly. The staff did not provide us any map for sightseeing.
Great location and friendly staff who upgraded our room to a private bathroom free of charge however the downfalls were paper thin walls and no kitchen (fine if you want to eat out all the time).
It was great hostel ever i've been. And the owner, he is very kind and funny. But the map on the hostelworld is incorrect. So if you would like to go mazzini, you will better use google map.
We didn't have a good experience in the hostel. The wifi didn't work in our room so we had to sit in the staircase but even there it was mediocre. The room was clean, but did not smell very good. We could not turn off the light in the bathroom and the water in the bathroom wasn't warm. In the morning, we simply didn't have running water in the room. The staff wasn't bad, but it was great either. Overall, we wouldn't recommend this hostel, unless you don't have any choice.
The place was affordable and the staff was very helpful. The room was spacious, however the shower was not what I was imagining. The toilet and the shower faucet are in a very small room with a sink and curtains to cover the toilet. There is no ventilation in there so it smells somewhat moldy. Apart from this, the hostel was fine.
GOOD - liked this place, great room, clean and comfortable with lots of space, staff were great especially with a late check in, good value for money BAD - no wifi in rooms, a little bit of noise from room above
Friendly staff. Willing to help.
- Novice Nomad
- Female, 41+
- (1 review)
Massimo met us at the hostel, we were late but he was really friendly and welcomed us in. Our room was upgraded which was a lovely surprise. It was a great place and we enjoyed our night there. Would definitely recommend it to anyone.
We loved the atmosphere and everything about the hostel. The only thing that could be improved was the shower.... it got the entire bathroom really wet and even the bedroom floor wet. Maybe you could post instructions on how to minimize the mess, or try to put in a shower curtain somehow.