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Mercury Backpackers Hostel Reviews

57 Lavender Street, Singapore, Singapore

Reviews & Ratings Explained


141 Total Reviews
  • 73%Value For Money
  • 80%Security
  • 80%Location
  • 70%Staff
  • 67%Atmosphere
  • 80%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The reception is not good.


The whole front office staff was rather rude and unprofessional. I had booked for 6 days and also paid for them at check in. Still first few days I had the housekeeping knocking on my door that I had to check out that day. The receptions seemed to have no idea what was going on when I showed them my receipt and kept barking questions and orders. I feel like the housekeeping was the most helpful and friendliest of the whole staff. Everybody else pretty much useless.


Mercury Backpackers is not an ordinary hostel, it simply is just a hotel, with the jacuzzi and clean common bathroom.


Staff seemed okay at the beginning however then were not very helpful upon leaving. It was raining therefore hard to hail a taxi and the receptionist was unwilling to help as apparently the hostel phone has been broken for a while. No cold tap water provided only hot water. Breakfast was not provided even though it clearly states on the website and on entrance to the hostel that breakfast is provided. The ambience of the hostel was quite boring.

  • 28th Nov 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

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