Metro Hotel Reviews
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Cleanliness/ Atmosphere: The "comforter" was had random chalky white marks/stains. Gross! The bedsheets had hairs. The room stank. It felt, smelled, and looked like a slum house. Staff: Check:in: The one and only staff member present was super rude! No provocation, just said hello and offered my passport, debit card, and reservation #. He never apologized. When I respectfully asked for new bedsheets, the one employee yelled at me again. Value: Bad- I had to dry-clean all my clothes.
- Novice Nomad
- Female, 25-30
- (1 review)
I was very surprised and impressed with this hotel. The one attendant was ever so helpful when he saw me arrive with 4 pieces of luggage! He helped carry them up to the top floor! You can't beat the location as it is minutes from Paddington station, where the Heathrow Express departs/arrives.