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Minneapolis International Hostel Reviews

2400 Stevens Avenue South, Minneapolis, Minnesota, USA

Reviews & Ratings Explained

65%Overall Rating

From 46 ratings
  • 67%Character
  • 71%Security
  • 79%Location
  • 60%Staff
  • 60%Atmosphere
  • 55%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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50%

Room was dirty. Waste baskets were full. Hole in floor covered with cardboard.

  • Novice Nomad
  • 03 May 2013
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


50%

I had a private room but they didn't tell me it was right under their heater-cooler engine which made a terrible sound all the time. Worst experience ever in a hostel.hey didn't want to change the room.Nevertheless the room was either very cold or very hot as the temperature varied from 30 to 80F in a week.

  • Novice Nomad
  • 02 May 2013
  • Anonymous
  • England
  • Male, 31-40
  • (2 reviews)

Owner Comment (Show)
We're sorry that your experience was unpleasant. However, the fact of the matter was not that we did not want to transfer you to another room but was in deed as our staff member informed you: We did not have any private rooms to transfer you to.

43%

Didn't stay here due to disgusting room and bathroom. Asked for refund and left. Urine all over the bathroom, someone's pants in the sink, bath hadnt been cleaned in years and room was just as bad even though we seemed to be the only ones there. Staff very unfriendly and unhelpful. Ended up shelling out more for a motel but worth every penny

  • Novice Nomad
  • 23 Apr 2013
  • Anonymous
  • England
  • Male, 31-40
  • (3 reviews)


70%

Beautiful house, really - big kitchen and common room. Staff is correct. Upper bathroom smelled of dead rat or whatever it was - very annoying. Hope it was easy to fint the smell source... Only 15 min walk from downtown, which is fine. But after all, nothing extra. Still, it is wonderful that it exists, as there are not many hostels in the u.s. Keep going!


30%

The reception by the lady who worked the evening shift was distant and unpleasant. I booked the single room, which looks nice on the website. The room turned out to be - literally - a bed stuffed into a storage space. It was awful and the opposite of what was advertised. The bathroom on that floor was defect so I had to go one story down to a truly nasty bathroom with full and dirty wastebaskets and lots of pieces of old soap on the floor that had clearly been there for a while. AWFUL!!

  • Novice Nomad
  • 17 Apr 2013
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (1 review)


57%

Good location, charming common areas, building and rooms seemed secure. Office supposed to open at 8, didn't open until 10. Run down, poorly equipped rooms (no hooks or shelves). Staff messed up my reservation. Moved to a double room for privacy and it was FREEZING - guessing room was

  • Novice Nomad
  • 10 Apr 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


50%

Old house

  • Novice Nomad
  • 05 Apr 2013
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


67%

I feel that many small physical improvements could be made to the facilities that would make the stay more pleasant.

  • Novice Nomad
  • 03 Apr 2013
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)


33%

The whole rundown building held very little heat. The location is in adangerous part of town. The couters floors and furniture were littered and filthy. I dont believe the telivision worked. There were mentally ill locals using it as a break from the shelter. they were using tranferenceand were a contant nucence. I felt attact spiritually by the managers.When my family got off work and got me the heck out of there I was refused a prorated refund. They just stonewalled me with their burocratic po

  • Novice Nomad
  • 03 Apr 2013
  • Anonymous
  • Sweden
  • Female, 31-40
  • (1 review)

Owner Comment (Show)
If we may address these point by point? When staff checked you in, we noticed your room was cold and offered to move you a warmer room, without any extra charges, until we could have a furnace technician come out to service the furnace. You did not complain about your room. We are located directly across the street from the Minneapolis Institute of Arts and Washburn Fair Oaks Park in the Historic Mansion District; our neighborhood is one of the safest in Minneapolis as it is patrolled regularly by Metro Police, Park Police, and Museum Security. The counters, floors, and furniture are cleaned regularly by the office and cleaning staff but we can not tend to them every minute of every day and ask that guests be responsible for their own messes. The TV works, it's just a little confusing because there're two power buttons, one for the TV and one for the cable box. If you had trouble using it, you could have come to the office and we would have been happy to help you. Those "mentally ill locals"? The folks in the hospice (not a shelter) across the alley do have mental health impairments and some are terminal cancer patients, and none of them have ever visited us. If anything, they take walks around the block with the assistance of a hospice employee. To be blunt, we do not understand how that was a nuisance to you. That management "spiritually attacked" you? OK, we don't know what to say to that. We did get a little laugh out of it, though. Lastly, it's true, we have a strict no refund policy. That part is accurate.

87%

Good location, great ornate house. Friendly staff, and good common areas. They don't provide lockers for valuables, so this was missed. Good place for meeting other travelers.

  • Novice Nomad
  • 26 Mar 2013
  • Hetland
  • Norway
  • Male, 25-30
  • (8 reviews)


80%

Great old house converted to hostel. Friendly staff and guests. Would stay again. Great price for the quality.

  • Novice Nomad
  • 24 Mar 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (3 reviews)


63%

A small amount of money would greatly improve the hostel experience. For example, bathroom curtains (for privacy from the street)! Why would guests WANT to undress in front of a street level window? Or how about springing for some new bed linens and tacking up the shabby worn-out ones as curtains?

  • Novice Nomad
  • 22 Mar 2013
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


70%

The place looked like it was falling apart on the outside, and the shower curtains and some other general things weren't exactly clean. The staff also didn't seem to friendly, like I've experienced in other hostels. This being said, it was a great deal for the money, and was in a great neighborhood. Things were close, and the buses were very accessible.

  • Novice Nomad
  • 09 Mar 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


67%

It is a nice hostel, for one or two nights. It has a good location. Staff is ok.

  • Novice Nomad
  • 22 Feb 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


80%

Very helpful Lady host.


97%

I absolutely loved the place. Minor wear and tear on all furniture and living space; some hinges were creaky but in a very "aged Victorian" style. There was free wifi and internet on one computer, one comfy common area with television, and a nice fully functional kitchen, including a clean fridge. The signs directing us what to do- e.g. where to put dirty towels or keys when you're leaving- were all very clear and made sense. Compared to dirty hotels of the same price, this was phenomenal.

  • Novice Nomad
  • 04 Feb 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


63%

It is an adequate facility if you need a place to stay and you are not looking to pay for an expensive hotel. For an "international hostel", they are not very accommodating to travellers. I arrived on a Saturday night and my flight didn't get into MSP airport until 8:46pm. I emailed and called ahead telling them my situation and asking them to please allow me to check in as I could not control my flight time. They were very brusque/rude and said basically too bad if you don't make it by 9:30.

  • Novice Nomad
  • 25 Jan 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


33%

Staff are terrible, they speak to you is when they ask for money or tell you what you're doing wrong. no help whatsoever. Atmosphere: first thing you will notice is how many sign are around saying "if you do this, you will be evicted and we will keep your money", if you don't believe it, then book away. look out for chains around staff fridge there areas of atmosphere would be your fellow hostelers, be aware, most are hopeless drug addicts/alcoholics, again, this is not a joke.

  • Novice Nomad
  • 19 Jan 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (2 reviews)

Owner Comment (Show)
In all fairness, yes, we do come around to ask for money when a person is delinquent in paying their bill. And there are only two signs that threaten eviction, both of which are related to building security. True, there is a chain on the staff refrigerator. We also lock our office when we close, we lock our safe as well. It's a security measure akin to any other. And as far as "hopeless drug addicts/alcoholics" go, looking back at our roster of clientele from the dates of your stay, three are college students who have been staying here for quite some time, another is a young military veteran, another is an aspiring writer, and one required medication for his Asperger's syndrome. None of these people are drug addicts. In fact, all of these people paid their bill on time.

50%

We ended up not staying the night. The greeter was not friendly or hospitable, I think this is not the right job for him! The place was dark and did not feel inviting. The mattresses were bare, which seemed unhygienic to me. Perhaps if the mood was made more inviting or friendly we would have come back, but it all felt so creepy and didn't smell good, that we found a place on Priceline, a three star hotel, that cost us less than the night we had paid for at the hostel, and stayed there instea

  • Novice Nomad
  • 10 Jan 2013
  • Anonymous
  • Uzbekistan
  • All Female Group, 41+
  • (1 review)

Owner Comment (Show)
Thanks for the feedback. Just a quick FYI, yes, all of our mattresses are bare until used by guests, which is why we issued linens for you to use as we issue them to all of our guests.

100%

It was really clean and comfortable to stay. Just one thing- it was bit cold.

  • Novice Nomad
  • 02 Jan 2013
  • Anonymous
  • Japan
  • Female, 31-40
  • (1 review)


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