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Mosaic Hostel Reviews

Via Cernaia 39 B, Rome, Italy

Reviews & Ratings Explained

85%

Rating
2126 Total Reviews
  • 83%Value For Money
  • 91%Security
  • 85%Location
  • 90%Staff
  • 79%Atmosphere
  • 88%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

The receptionists have all been very helpful in providing recommendations to places to visit and places to dine at. The rooms and the bathrooms are all very clean. Locks are also available for rent (a plus). Pretty decent breakfast is provided free of charge.


57%

Firstly the good, staff were very helpful and the location was good. Unfortunately the door hits the sink in the bathroom every time you go in and out, it's a disabled bathroom that floods the whole area when you have a shower. The toilet lid was broken too, all problems the hostel must be aware of. This was room 1 and it's also very noisy at night with street noise and doors opening and closing as it's by reception. Wifi didn't work in room. This is a couples room I would avoid.


89%

My favorite part of Mosaic was their staff. They were very welcoming, kind and extremely helpful. Their tips on what to see and how to get the most out of our trip ended up saving us a lot of time and money. The facilities are very clean, quite and safe. I enjoyed being close to the main attractions but removed enough that I could be separate when I wanted to relax. I highly recommend them for people who want safe, clean, welcoming and affordable accommodations.

  • 16th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


94%

i always feel welcome and like at home here:) very friendly and helpful staff

  • 15th Oct 2014
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 31-40
  • (1 review)


91%

Great hostel! Staff is fantastic! Fulvio is very helpful and goes above and beyond in answering any questions you may have. The only downside is that beds are a little short, and there is only one bathroom per floor, and there is usually a line in the mornings :(


77%

Very nice hostel, quite basic and could use some improvements as for example lights next to beds or more electric sockets in the room. Bunk beds are really shaky but you can get used to this. Hostel is really conveniently places,close to everything basically. Would recommend staying there to the friends. But if you are looking for a party hostel it's definitely wrong address.


77%

The hostel was easy to get to from the train station, felt extremely clean, and was reasonably comfortable. The only complaint would be that the evening front desk staff was less than friendly and not all that helpful. The hostel served our purposes for the 2 nights we were there and was much cleaner and nicer than previous hostels stayed in, but the experience was not overwhelmingly wonderful or negative, just average.

  • 9th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


91%

First of all, the staff is awesome. They are friendly and knowledgable about the city. Couln't ask more from them! The hostel is very clean and nice. It is well located because you can take the metro to go everywhere. The only thing is that in the common area (living room) there is a lot of echo so it´s hard sometime to hear what people are saying because of that. Maybe put some sound absorbing decoration in there? Anyways, that´s not a big deal but it will make the hostel extra-awesome!


97%

Really enjoyed our stay here, staff were very helpful and gave us loads of information about what to see in Rome. Close to the station, but 30 minute walk to the Roman forum and a bit further to the historical centre, fine for us as we don't mind walking! All in all, a great hostel


89%

Good location, nice friendly staff, nice small room


86%

Great place to stay. Close to train. Very clean and attractive rooms. Wifi worked in the room which was great. Free computer use, and hostel will print documents free of charge. Free maps. Breakfast included, which wasn't much (bland cereal, juice and some pastry stuff) but it's better than nothing. Lockers (bring your own lock or buy one from the hostel) and overall security was good. Not a party hostel, a more quiet atmosphere. The staff were very friendly, helpful and knowledgeable about Rome


63%

Little bit expensive, beds just 1.80 metres.


91%

Great hostel, really helpful friendly staff! Would def stay here again.

  • 24th Sep 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)


86%

Really nice hostel inside the Northern edge of the roman city wall. Pros: Clean, well run hostel with reasonable included breakfast. Good facilities though there's no public kitchen or secure luggage room. Excellent wi-fi (both rooms and public areas). Staff friendly and helpful. Cons: Bunk-beds a bit wobbly and squeaky, need new pillows as well. Medium sized locker cabinet in room for personal belongings (won't fit suitcase or backback). Really enjoyed my stay, would stay again.


94%

Reception staff couldn't have been nicer or more helpful. Room very clean and shared bathroom and rest of hostel also. Breakfast was great. Close to supermarket and railway station and nice restaurants. I would stay here again


71%

Location was good, but breakfast was rubbish so we had to go out and buy it each day, the beds were uncomfortable, the wifi was frustrating and either dropped out frequently or just didn't work at all - even the wifi in the reception area was patchy - a couple of members of staff were pretty good but one of the guys was really unhelpful, verging on rude. Location made up for a lot, but there were a fair few down sides to staying here...


63%

Friendly staff and clean hostel although one day the shower wasn't cleaned. Breakfast is decent. A 10 min walk to the metro. Quiet neighbourhood with little to do, but some very good restaurants next door and around the corner.


91%

Great staff! Was able to offer up a bunch of suggestions! WIFI! Free breakfast! Clean! Would recommend!!


80%

Overall, we had a pleasant experience at the hostel. However, we had to pay an additional 20 euros of local tourist tax for two people/3 nights, that wasn't mentioned in the booking price. It would be appreciated if the price listed on the hostel would reflect this tax (i.e. included in the total booking price per night) in the future to avoid any confusion or any unpleasant surprises.

  • 13th Sep 2014
  • Novice Nomad
  • Anonymous
  • Russia
  • Male, 18-24
  • (1 review)


89%

This is a nice place. Great security. Helpful front desk attendants. Clean rooms. Good common area. Had a good time here.


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