My My Arthouse Reviews
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For the money, it was ok, but still a below-average experience with lots of room for easy improvement. There are many ways to improve the experience cheaply. The bathroom sink (room 604): plumbing is a plastic tube that falls off & it spills onto your feet. Just fix it! Deep clean the bathroom every now & then. Find a more organized way to check people in & out & order breakfast. It takes way too long. Keep stairs and hallways clear/clean of laundry and boxes. Staff is dismissive.
My my art house had decent rooms and it was in a very convenient location- in the middle of the tourist district. They are pretty disorganized though- when we got there they didn't have the room that we had reserved, and we had to wait almost two hours before we were able to get into a room and then we had to switch the following night. It seemed like they make a lot of reservation errors as I overheard many other customers having similar conversations. But its cheap and convenient and clean!
Cheap. Excellent location. Decent hostel.
Best thing about this place was the young man on staff. He was by the most helpful person in Vietnam, like a trip planning tour guide! We arrived in Vietnam with nearly no plans, itinerary, or anything and he helped us plan 12 days of stuff, what to do, cities to see, cost, timeframe, night bus planning, what's worth it, he spoke great English. He was absolutely incredible. Rooms were ok. Location was ok. Not much atmosphere, but would still stay there simply for great staff! Thank for the help!
The manager was nice enough, but the rest of the staff and the room was way below expectations. Definitely not worth the money, there was much better options for a better price.