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Mystic House Hostal Reviews

Calle de la Media Luna ·#10C - 36, Getsemani, Cartagena, Colombia

Reviews & Ratings Explained

76%

Rating
85 Total Reviews
  • 74%Value For Money
  • 86%Security
  • 90%Location
  • 74%Staff
  • 69%Atmosphere
  • 79%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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31%

Sadly there is too much competition in Cartagena for the staff here to be so bad!! One girl was blatently rude to us purely because we didnt speak perfect Spanish, and the other girl is about 14 years old. Shabby place with no atmosphere and I would recommend people choose elsewhere to stay.


69%

Everything about the hostel is great, except the sleazy staff. A friend cancelled last minute so we had an extra bed in our room. I called two days before to cancel but they said I have to cancel through hostalworld. Turns out that was a lie and they can cancel through their system. Not a fan of how they took advantage of the situation. Nice hostal, but I had bad experiences with the people. And really unhelpful staff. Wouldn´t accomadate any requests we made. Stuck up


80%

There is a kitchen but it's for staff only, we are not allowed to use it. Any other friends of yours that do not stay at the hostel are not allowed to visit. Clean, quiet, great staff. On same street as any other hostels and the parties. Staff is very friendly You pay for your stay in advance. And if you decide to leave earlier than expected you still have to pay. They accept credit card


100%

if u want to have fun and party ask for Oscar! amazing venezuelan! clean bathrooms and good staff from Punto Fijo


83%

Mystic House was nice for a one night stay. I was in an AC room which was ideal. The least ideal part of the hostel was the fact that there was only one public bathroom. This made it difficult to do anything like shower, brush your teeth, get your day started. Also, there is a kitchen in the hostel that is only available to the staff so forget about trying to cook anything for yourself. Other than that no complaints. The staff was very friendly and helpful.


94%

I loved this Hostel! The staff is great! (thank you so much Cristina, Cyndy, Cristian, and Oscar) and the atmosphere is very chill. It is a very relaxed place where you feel at home and get to see the beautiful Cartagena


80%

Very nice staff and a nice clean hostal. the atmosphere wasn't very good when i was there but this could have to do with the low season at the time


91%

Great hostel in a good location. Staff very friendly and helpful. Nice rooms.


57%

The hostel is not very clean, we did not have any water during our night there, so no shower. The advices for booking a trip were not very good, even if the staff persons are nice.


86%

Staff were amazingly helpful and the cleaning lady literally scrubs the showers clean... super clean hostel. No real atmosphere, more like I'm staying at someone else's house, and the dorm has no air conditioning or windows, but the fans helped. No lockers, but they will lock anything you want behind their office, but that can be a pain if you need to access it often. No guests allowed.


80%

Pros: - wifi was good - close to major sites and attractions. - excellent security Cons: - stayed in 10 bed dorm with no aircon and room was extremely hot and uncomfortable. - the kitchen is not allowed to be used. - bathrooms were constantly wet, smelly and dirty. - no lockers for valuables - the area where you keep your bags once checked out is dirty and when we returned they were wet. Recommend paying extra for room with aircon




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