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Nairobi Airport Stop Over House Reviews

16173-00100, Nairobi, Kenya

Reviews & Ratings Explained

79%

Rating
32 Total Reviews
  • 78%Value For Money
  • 87%Security
  • 73%Location
  • 87%Staff
  • 76%Atmosphere
  • 82%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Nothing to add .

  • 7th Aug 2014
  • Novice Nomad
  • Anonymous
  • Israel
  • Male, 41+
  • (1 review)


43%

Nairobi South C, have regular water problems. During my stay there was no running water in shower, sink and toilet. Staff did not solve acute problem, e.g. by offering free bottled water to brush teeth / wash face, nor did they made sure that toilets are regularly flushed. I had to pay my own bottled water for washing. Water supply was only replenished after 24 hours. Poor English profeciency staff. Staff pushy in offering specific fixed day trips packages / taxi services.

Owner Comment (Hide)
Hello Johan, thanks for your comments. Its good to acknowledge that South C generally have water problems and better still to acknowledge that we at last got a solution to the problem. English for us is a foreign language and so its not easy to speak like our mother tongue. Please note that you are the first guest to comment on our English sinbce the establishement of the hostel. Lastly, its good to say that you got your money back for the night you didn't stay.

63%

OK for one night


46%

Really terrible. Airport transfer is overpriced. Private room's shower did not work and toilet had no seat. Cockroaches under my pillow. Mosquito net was too small for twin bed. Wifi is okay.

  • 12th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


97%

The staff is warm and welcoming. The girls would help us around, they taught us some Swahili. Mrs.Zipporah the manager is a very professional and kind lady, she helped us book the ticket for the Arusha bus. It did feel like a home and I would absolutely recommend it especially if you need a place near the airport and it really isn't far from town so yeah totally worth it.


100%

Very nice place and sooooo helpfully stuff :) thank you again


100%

Excellent host Purity! She was welcoming, friendly and soft. The room itself was clean and comfortable. Bed - felt like a memory foam. They also have a very happy cat ;-) Taxi for the airport was arranged and arrived on time. Wonderful place to stay in Nairobi.


The reviews below do not count toward the property's recent rating.
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94%

I liked the friendly and helpful staff, I loved the outdoor balcony, like the walk to the shops, like the taxi rides, even 2 in the morning. Basicly spoilt. The wifi however was not good at all, but it was free

  • 29th Nov 2013
  • Novice Nomad
  • Anonymous
  • Denmark
  • Male, 41+
  • (1 review)


94%

The staff is so nice. We just stayed there for 1 night to airport. The place is tidy and clean.


77%

Very helpful staff & amazing breakfast! Basic facilities, but all clean & neat.


77%

Excellent place to stop if you have an early arrival or late departure. Not much to do in the area and although the hostel is within a gated community, we got the impression from the staff that the surrounding area was not very safe. Although the staff were very helpful when we wanted to get some food as they came with us. Could have had more facilities but for what it is as a stop over airport hostel it is pretty excellent. We would stay there again.


94%

One of the best budget hostels I have ever stayed at. Highly recommended. Not so difficult to get there with a public bus.(#33).


91%

great place to stay. Staff is wonderful.


80%

This hostel is great for people who are flying out the next day. The hostel is clean. the staff are friendly. I would definitely recommend this!


86%

The staff were wonderful, basic hotel but great value and very clean

  • 3rd Aug 2012
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 31-40
  • (1 review)


60%

Perfect for a stop over, nothing else. Lots of mosquitoes, not the best bathroom and toilet, difficult to flush.


74%

This is a great budget stop over place. If you are like us and find Nairobi expensive and your are traveling on a budget backpacking style you will like this place. We just needed a place to sleep before traveling to Tanzania the next day and this place was perfect. They even called the bus company and they picked us up the next day on the road next to the stop over, perfecked. Thanks.


69%

Staff was very kind. Beds were confortable & clean. Bathroom and WC should have been repared for years... It is a very simple place to sleep for people used to overnight in youth hostels.

  • 8th Jul 2012
  • Novice Nomad
  • Anonymous
  • France
  • Female, 41+
  • (1 review)


93%

Very helpful and knowledgeable lady on reception - much needed as Nairobi pretty sketchy at times!!!




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