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Napoleon Hostel Reviews

Maly Zlatoustinskiy Street, Dom 2, 4th Floor, Moscow, Russia

Reviews & Ratings Explained

63%

Rating
505 Total Reviews
  • 62%Value For Money
  • 58%Security
  • 88%Location
  • 65%Staff
  • 57%Atmosphere
  • 54%Cleanliness
  • 58%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Napoleon is only a few minutes walk to Red Square and even closer to the Metro. It is on the fourth floor (no lift) so bear that in mind if you have heavy suitcases. The staff were very helpful, going the extra mile to sort things for us. It was good to have staff that spoke our language (English) when it came to booking tours etc. We were far from home (New Zealand) and the staff made us very welcome - would definitely stay there again when I return to Moscow.

  • 12th Jan 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Mixed Group, 25-30
  • (1 review)


60%

The hostel was perfectly located, about 10 minutes from the Red Square by foot. The rooms where also really ok, BUT: The hostel was very dirty, especially the bathrooms and the kitchen where a complete mess and it was impossible to walk around without shoes. In addition, the people in the hostel where really rude sometimes, but I guess this is not the hostel's fault. All in all I think you can get something better for the same price.


29%

The hostel was dirty, no security, no key into dorm rooms. it seems that there are many russians living there and so they treat it like there house. they were very unfriendly. there was no backpacker atmosphere. it may have won best hostel in 2007 but it is far from this. it would not reccommend it to anyone. There were people smoking in the hall ways, an eerie unsafe atmosphere.the cleaning ladies slept on the couch in the "common room" during the night. The "bar" is a vending machine!!

  • 4th Nov 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Mixed Group, 18-24
  • (1 review)


57%

Are only 2 bathroons and 2 toilets for 40 people. Always dirty. Disgusting. Its not a backpackers place. 90% of the people are poorly educated russians that are living there (25 till 70 years old). And a american crazy woman 50 years. One guy of The recepcion isnt helpful and dont know speak english (glasses). The bedrooms smell to bad.




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