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Napoleon Hostel Reviews

Maly Zlatoustinskiy Street, Dom 2, 4th Floor, Moscow, Russia

Reviews & Ratings Explained


498 Total Reviews
  • 67%Value For Money
  • 69%Security
  • 93%Location
  • 71%Staff
  • 56%Atmosphere
  • 53%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The hostel was perfectly located, about 10 minutes from the Red Square by foot. The rooms where also really ok, BUT: The hostel was very dirty, especially the bathrooms and the kitchen where a complete mess and it was impossible to walk around without shoes. In addition, the people in the hostel where really rude sometimes, but I guess this is not the hostel's fault. All in all I think you can get something better for the same price.


The hostel was dirty, no security, no key into dorm rooms. it seems that there are many russians living there and so they treat it like there house. they were very unfriendly. there was no backpacker atmosphere. it may have won best hostel in 2007 but it is far from this. it would not reccommend it to anyone. There were people smoking in the hall ways, an eerie unsafe atmosphere.the cleaning ladies slept on the couch in the "common room" during the night. The "bar" is a vending machine!!

  • 4th Nov 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Mixed Group, 18-24
  • (1 review)


Are only 2 bathroons and 2 toilets for 40 people. Always dirty. Disgusting. Its not a backpackers place. 90% of the people are poorly educated russians that are living there (25 till 70 years old). And a american crazy woman 50 years. One guy of The recepcion isnt helpful and dont know speak english (glasses). The bedrooms smell to bad.


Loved the location, friendly staff, clean room. However there do appear to be long-term older guests, and there were children there too when we stayed (not sure if long-term or not). So, poor atmosphere. WiFi ok. Seems to have fallen from its former glory, but you still can't beat the location!


This hostel so many people staying for just living. And also they just use room like their own room. I felt uncomfortable when I stay this hostel. If you don't want to use hostel with living people please change your mind. But location is so nice for going to red square and so near to subway station.


Great location, great staff and great bed ! I definitely recommand it:


The staff werevery unfriendly andwhen asked a questionit seemed a majoreffortbfor themto help. Thereis only 2 showers/toiletsfor guestswhich is not enough for the 40 or so guests. They triedto get me to register my visa in Moscow eventhough I did this in St Petersburg andnas I was staying less than 48 hours in Moscow this was not required. Therewas hairin the showers sinks & bathrooms. There seems to be many guests living here & take over the common areaas if they own itstaff smoke in the stairs

Owner Comment (Hide)
Dear Guest, thank-you for your review. You note that the hostel is busy but surely this is to be expected in August (the height of the holiday season) and we are also a very popular hostel. I apologise for the trouble you experienced in having your questions answered. Guest satisfaction and is extremely important for us and in busy times you may have to wait a few minutes for the receptionist to have more spare time. MANAGER

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