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Neptunes Town Hostel Reviews

New Street, Killarney, Killarney, Ireland

Reviews & Ratings Explained

86%

Rating
2947 Total Reviews
  • 86%Value For Money
  • 86%Security
  • 94%Location
  • 91%Staff
  • 84%Atmosphere
  • 82%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Lovely atmosphere, really friendly helpful staff, great facilities and location.


97%

Friendly and helpfull staff and a great hostel!


83%

Stayed the first night in the older building, which smelled musty and had shared bathrooms and limited access to outlets in the room-but the staff was awesome about letting me charge our stuff elsewhere AND when I said we were gonna try a different hostel for the next two nights, they put us up in the new building-WHICH WAS AMAZING! En suite shower and outlets for everyone. Breakfast is coffee, cereal, toast and jam-pretty standard. There was a luggage room but I didn't feel the need to use it.

  • 15th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


83%

This hostel was decent. The rooms were nice and the bathrooms were clean the living spaces were decent. My biggest problem is that they say free wifi, yet you can't get wifi unless you are on the ground floor. Our room was in a separate building so there was zero wifi in that building and we had to go next door and sit at a table or on a couch to use wifi. I am not saying we have to consistently be on wifi but that is how we get ahold of people when we travel abroad and book hostels and what not


40%

Dirty shower and toilets; female stuff was not that friendly. Room was small but okay. The beds are very short and old. But they have also newer rooms.


94%

staff friendly and welcoming. Very clean as staff continually cleaning, one in particular never stopped cleaning, helping etc. Showers so slow but guess this is for eco reasons!!! enjoyed stay


94%

The location is perfect. 8-10min from the train station and a lot of bars, cafes nearby. There's also a big supermarket (Tesco) right across the street. Staff were very helpful. Booked me on a tour to Dingle Peninsula which is handy and costs a bit than the other tours. The room was clean. I stayed on a 4 bed dorm with a bathroom inside. Kitchen is full of amenities though not all gas stoves are working. The knifes needs replacement too and as well the can opener. :-)


86%

Very friendly staff and great location. Good sized kitchen to cook in and a supermarket across the street. Would stay again for sure.

  • 12th May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


100%

Great hostel with very friendly staff and in the centre of Killarney! Thanks a lot


89%

For Killarney being a small town, this is the best location to get access to everything. The staff I encountered were extremely friendly and helpful. Breakfast was the average toast and cereal. The rooms are nice and clean. I would definitely stay here again! It's cute and convenient (:


83%

Excellent service and good facilities. It was really well worth the money to stay at neptune's hostel.

  • 9th May 2015
  • Novice Nomad
  • Anonymous
  • Singapore
  • Male, 25-30
  • (1 review)


89%

Nice place, got everything you need in the kitchen. Staff are amazing and welcoming. Only downside is just 2 Showers shared among whole floor.


54%

Was way to busy, showers were very cold. Staff wasn't helpful for tourists

  • 9th May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


100%

The staff has been very nice, helpful. They know what to recommand about tourist attractions.


97%

We stayed for two nights in May 2015. Booked a double room and was upgraded to a room with its own bathroom. Nicest place we have stayed- better than most hotels. The room was in the new part of the hostel- really clean, modern and warm. If you can ask to stay in the new part. The kitchen was OK, not heaps of bench space or cookers so try to avoid cooking at peak time. Breakfast was good. Would definitely stay here again. Thanks Neptunes.


80%

Good night in Neptunes hostel but the heater was on (and we couldn't turn it off) while windows were opens because it was far too warm...so too bad for our planet!!


100%

My daughter and her boyfriend stayed at your hostel and loved it! They said it was more like a hotel than a hostel!!!

  • 1st May 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 31-40
  • (1 review)


69%

Didn't like that the front door closed at 3 am - especially since nightclub nearby closed at 2:30 am.


94%

A good average hostel for the facilities, but amazing for the atmosphere and the service! Very friendly staff at the desk, especially Pete who has been incredibly helpful during our stay and the security guy at night was really nice to talk to. We spent one night in an 8-bed dorm and one night in a private double room. Both rooms were fine and we slept very well. The street can be noisy at night as other guests are talking loudly outside the building. The free breakfast was ok.


91%

Great help with sights in the area! Location is fantastic! Pillows were sad, making sleeping a challenge at times. Please invest in some. No place to put things while showering, some hooks could help.


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