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Neptunes Town Hostel Reviews

New Street, Killarney, Killarney, Ireland

Reviews & Ratings Explained

85%

Rating
3132 Total Reviews
  • 85%Value For Money
  • 85%Security
  • 95%Location
  • 91%Staff
  • 84%Atmosphere
  • 81%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Great location, wonderful friendly staff and a cosy lounge area. All good

  • 31st Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


91%

Decent stay here, great location and friendly staff, lots of common space, but the bed was a bit uncomfortable, no security lockers in the room, and hot water is hit or miss for the showers. Still great value for the rate!


77%

The room was small but okay.


77%

Would be a totally average hostel except for one important thing. You can actually sleep here. The rooms and facilities are a little dingy but they are for the most part far away from the noicy areas and the walls are thick enough you can't hear your neighbors. If you need to catch up on your sleep come here (and maybe see if you can get the top floor). Also, wifi is only in the main lounge and kitchen. The workers give helpful travel advice and there are tours you can sign up for at the front


91%

Some juice with the breakfast would be a good addition.


100%

Very helpful, friendly staff: Juliet in particular

  • 24th Jul 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 41+
  • (1 review)


86%

The main problem was wifi didn't reach our room and the wifi in the common area was not great. The location is in the heart of the town and they directed me to free parking close by.


86%

Had a great time wished i could have stayed longer.


69%

Nice place, but lacks cleanliness in bathrooms and kitchen

  • 23rd Jul 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 31-40
  • (1 review)


94%

Overall, a great hostel. Fantastic employees, comfortable dorms, and nice breakfast. The shower in my room, however, didn't have a full partition, so water slipped out onto the bathroom floor. There were also no lockers in my dorm, although the office could have stored my valuables. Finally, the Internet connections were very temperamental, even in the main building. Nonetheless, the atmosphere of the place made up for it all, and I found the staff to be informative and helpful.


71%

Comfy bed, could do with refurb, but dated. Need more bathroom, showers etc and wifi slow and not available throughout the hostel on even the common areas...


74%

Really need to invest in some new pillows & cases - slats missing off the bunk room we stayed in so upper bunk dipped at the end. The hostel was conviently located and equiped just in need of some investment as very tired. We weren't allowed to collect the keys or pay for our whole party when we arrived even though we had private rooms which made it a bit of a pain.


97%

Very nice place. Can be hard to find sockets, but other than that a great stay! Close to everything.


74%

The bathrooms weren't that clean and the facilities were old and often broken. It was an okay place to stay for a couple of nights.


86%

No WiFi in double bedroom


74%

There were no wifi facility at rooms.

  • 15th Jul 2015
  • Novice Nomad
  • Anonymous
  • India
  • Male, 25-30
  • (1 review)


77%

facility update needed.


91%

very friendly and helpful staff, prime location, nice and quiet room, poor breakfast


86%

Pros - great location, very helpful and accommodating staff cons - feels a bit run down. no lockers. as it is so big, it can get very noisy (I had a rowdy group of teenagers on a class trip on my floor that kept everyone awake)


43%

Didn't have a great time here as some people in the room had a party and were very noisy and rude.


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