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Neptunes Town Hostel Reviews

New Street, Killarney, Killarney, Ireland

Reviews & Ratings Explained

85%

Rating
2423 Total Reviews
  • 85%Value For Money
  • 84%Security
  • 94%Location
  • 93%Staff
  • 83%Atmosphere
  • 81%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Spent three nights here. Room had a weird smell and matrasses were dirty. They claim all rooms are ensuite, this is not true. There are main bathrooms/toilets in the hallway. WiFi only worked downstairs. Staff was really nice and common room was cosy.


86%

Really nice hostel with even better staff

  • 22nd Jul 2014
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Male, 25-30
  • (1 review)


83%

Very noisy during the weekend, even at 3am. We would recommend it for youth but not for people looking for calm break. But overall clean and very nice staff.


83%

The location of the hostel was excellent and the staff were very nice and helpful. The kitchen had good facilities and the hostel felt very safe. The 8 bed dorm I was in very small and very cramped however I did notice that other the 8 beds rooms on our floor were much bigger. The was only two men's showers for the whole floor. The beds very very comfortable.


91%

Staf was great, helpfull and very friendly! Location is super and the rooms were very clean. Would stay here again if we got the chance.


63%

Although the rooms were fairly clean, I can't say that about the bathrooms. They were really dirty, the showers didn't have any shelves to put your things on and after a few people showered, water was everywhere in the bathroom. Also, there are only two showers and two toilets for the whole floor.


71%

Was disappointed mostly due to the construction, did not like the 8am wakeup call of construction noise.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


94%

Staff is AWESOME! No internet in the rooms, but my guess is that you didn't go to Ireland to sit in your room all day.....right? It is awesome there. Very helpful staff, large kitchen. Right in the middle of town, but it is quiet so that you can sleep at night if need be.


54%

The reception staff was excellent but the rest was a mess. Stayed in a private room, which was filthy and had a bad smell. The madrasses had yellow stains and the bedlinnen was filthy aswell. The kitchen was messy and saw the kitchenstaff licking at the porceline(!?!?) and then put it back in kitchen shelf. Wouldn't recomend this place to anyone.


71%

Location of this hostel is the best thing about it. Our room didnt have a window and was very stuffy. Bathrooms were clean but there was a bit of mold (no windows in bathrooms either). Staff are friendly. Doors are swipe key accessible but everytime we came home the front door wasnt shut properly anyway. Wifi only works in reception area. Breakfast is only cornflakes and toast. If you want a simple no frills place to sleep at night in a great location this is a good choice. Staff are great.

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


100%

Nice hostel with friendly people and a very great staff. Was one of the highlights of Kilarney for us

  • 12th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)


89%

Our room was quite noisy and the mattress was very hard. We didn't really have a good night's sleep unfortunately. Good thing is that you can check in late and the staff is nice.


60%

Only one night stay in a 8 bed dorm. Good location but very noisy, constuction noise from 7:30 am, you can hear everything at night, people talking outside or in the hallways. Bathroom smells like urine. Lockers inside the room could be useful. Some fruit for breakfast would be nice for healthier food options.


91%

Very friendly and helpful staff and a great location inside a lovely town. Bus drivers will pick you up in front of the hostel for the Ring of Kerry and other bustours, which is great. Hostel was clean. Would be nice if there was wifi outside of the kitchen and reception area in the future. Anyway, would definately stay here again!


94%

It is not easy to have a good internet connection


91%

The staff were very friendly and helpful. The atmosphere was great was a good hostel to go to. Only problem was a huge group so had to wait ages before we could use the kitchen. Cooking equipment wasnt the best maybe a few new frying pans. But would deffiently stay again.


83%

The Hostel is in great location to the Killarney town centre and access to the Ring of Kerry. All facilities were clean and the staff were helpful with any queries. The rooms were spacious enough and the free simple breakfast was good too. The only downside was that the wifi only connected on the ground floor so you could not have internet in your room. However, overall I would recommend this place to stay in Killarney and would return there again myself.


94%

My stay was bad, but not because of the hostel itself. There was a freight train of a snorer in my dorm and I could not sleep, despite ear plugs, despite earbuds w/ music. And, I was to cycle 112 miles around the Ring of Kerry the next morning. The night desk manager let me sleep in the tv lounge on a couch (that was actually more comfortable than the bunk beds), allowing me 4 hours total sleep. I was grateful I could sleep. They kindly upgraded me to a private room for free the next night.


97%

Neptunes Hostel is the place to stay in Kilarney. The Eco-Conscious vibe is fantastic, the staff is beyond excellent, and the facilities are kept in great condition. The wifi is a bit spotty throughout the hostel, but that's a minor complaint. Superior staff, perfect location, comfy place. Highly recommend.

  • 1st Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 18-24
  • (1 review)


100%

The staff was great and very helpful in making arrangements to the Kerry airport on a Sunday morning when there would be no public transportation, and they also saved me a little money in the process. The hostel was nice and very close to the national park which provided some beautiful views for my short stay, and was very close to some very comfortable pubs.


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