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Neptunes Town Hostel Reviews

New Street, Killarney, Killarney, Ireland

Reviews & Ratings Explained

88%

Rating
2881 Total Reviews
  • 89%Value For Money
  • 87%Security
  • 95%Location
  • 92%Staff
  • 85%Atmosphere
  • 84%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Fantastic Hostel.Very high standard.Great location and great value for money..Will be back

  • 28th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 41+
  • (1 review)


86%

The only criticisms I have with this hostel is that on two occasions the vending machine in reception vended unsweetened dishwater rather than sweetened hot chocolate. This showed to me the machine was not being serviced properly and to my mind as it was a franchise should not be there. Also, there were no dedicated lockers and this fact removed ones ability to store or retrieve valuables conveniently. Otherwise it was excellent, so this was a pity.


94%

Staff are really helpful and happy to help. Good vibes throughout the whole hostel. I highly recommend!

  • 24th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


100%

Wonderful staff! Went above and beyond for our trip.

  • 24th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


94%

Neptunes was such a lovely place, my favourite hostel that I've stayed in! The atmosphere was awesome, the location and services were great, and I felt totally safe and at home! The room was really clean and quiet and all the facilities were really great as well. Overall, LOVED it and will be recommending to everyone heading that way!

  • 23rd Feb 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


86%

A little pricy but still OK.

  • 21st Feb 2015
  • Novice Nomad
  • Anonymous
  • Slovenia
  • Male, 31-40
  • (1 review)


51%

I stayed at different hostels already. And Neptunes is not that good. My sheets were dirty and cleaning a bathroom shold take longer than 2 minutes (in my opinion!!). The WIFI at the reception didn`t work at all...and the staff wasn`t that great either...


80%

was all fine but to be considered as a "party hostel" at least during weekends. It is noisy even though it is in a quite cul de sac. One more surprise was to find out it is not possible to come back in after 3am at night... rooms were good and comfortable, toilets and kitchen not perfect.

  • 20th Feb 2015
  • Novice Nomad
  • Anonymous
  • France
  • Male, 31-40
  • (1 review)


91%

The rooms were very clean and comfortable and the young man working the desk was very nice. He kindly set me up with a few girls who joined me on the Ring of Kerry drive and gave a great tips for where to eat and catch a soccer match. The atmosphere was lively and buzzing most of the time and always new people to meet hanging out.


89%

Very close to everything, and the rooms were a comfortable size. Having the ensuite was great, but the bathrooms do fog up really easily after a shower. The hostel only turns on the heat at night, which was frustrating, and meant that it was cold in the rooms during the day with no way to adjust the radiator. The staff at the desk were helpful for offering places to go and what to see in town and in the National Park.


74%

Fantastic staff willing to help out and go the extra mile to make sure guests are informed and able to take full advantage of the city and surrounding area.


80%

I was in a 8 beds dormroom but it was like i was in a 4 beds dormroom because there was a nice division in the middle of the room. It was cold at first but i asked the guy at reception and he fixed it really fast. The shower was cold and no pressure. The breakfast was ok : toasts, cereals, tea, coffee.


89%

Thanks for a great stay!


91%

Pros: price, location, friendly staff, and their breakfast Cons: Needs city maps, bathrooms smell a little moldy


97%

Highly recommendable. Very helpful staff that would happily inform you about any questions you may have, like things to do and visit all around Kerry!


94%

Sweet, peaceful, cosy hideaway with good customer service.


80%

Stayed in a double room for one night in the new apartments in the building opposite the main building. The room was as good as a hotel room, except that the heating could have been better. Very nice bed. Excellent shower! Only problem was that it was a bit cold, possibly due to the building being newly opened at the time. Great location i the center of Killarney. And definitely good value for money

  • 31st Jan 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)


91%

Double bed rooms are great


100%

Enjoyed this hostel very much... great stay! The staff were super friendly and helpful. Rooms and bathrooms also very clean!


100%

Great place to stay! Convenient location (though a little hard to find at first), friendly and helpful staff, and free simple breakfast included! Most of the pubs and restaurants we went to were suggested by the staff and they all were lovely. Only downside was the WiFi was only available on the first floor.


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