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Neptunes Town Hostel Reviews

New Street, Killarney, Killarney, Ireland

Reviews & Ratings Explained

86%

Rating
3119 Total Reviews
  • 85%Value For Money
  • 85%Security
  • 95%Location
  • 91%Staff
  • 84%Atmosphere
  • 81%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Great Hostel, great location. Stayed in deluxe room in new section and it was so clean and functional. Shower was lovely and towels, sheets provided were really clean also. Will definitely recommend to others.

  • 3rd Jul 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 41+
  • (1 review)


20%

I have not stayed in your hostel,ive recieved two emails about a booking i made which i didnt, ive been told from your staff the emails were mixed up so its not me that has stayed,,

  • 3rd Jul 2015
  • Novice Nomad
  • Anonymous
  • Iraq
  • Female, 31-40
  • (1 review)


91%

Really nice place, I like everything. Especially the location.

  • 3rd Jul 2015
  • Novice Nomad
  • Anonymous
  • Poland
  • Male, 31-40
  • (1 review)


60%

We stayed at Neptunes Town Hostel for two nights. The staff is absolutely friendly and really helpful nothing to comment on that. However, we felt that this hostel was no value for money. Not only was the room and it's bed bunks really old, the mattresses and sheets were also worn out and dirty. Stains all over the floor and a very damp and bad smell. There was only one small window that was limited in opening up as well. Furthermore, the Wifi only worked downstairs and was really poor as well


89%

Neptune's is the best hostel in Killarney. They provide some very good discounts on trips and businesses in town (and on hostels in Cork & Dublin), their location was central to all the action, facilities were solid (secure luggage room for free), staff was extremely helpful, and the free breakfast was on point. Good value, good quality.


66%

Very small bathroom in a privat room. That would be ok, if clean. But not the kitchen, the old tablecloths, the disgusting kitchen towels and sponges! No, I didn't like to eat there, but i had no other chance. And when I did, I repent!


97%

Part of furniture in the common room is up for renewal


91%

all excellent staff and so was the atmosphere, easygoing and with quality

  • 27th Jun 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 41+
  • (1 review)


100%

My brother who works at Coach Station in Galway booked my bed in this hostel. I was really happy with the location, Customer services and the staff were amazing. Really nice place to stay and I had really good time in Killarney. A bigggggggggg thanks to all the staff of Neptunes Town Hostel.


94%

Awesome hostel! People at reception are so friendly and helpful. I stayed in one of their newer rooms and it was beautiful. Clean, modern and spacious with comfortable beds. The bathroom was amazing as well. Great location, close to everything in town. Only thing is there were no lockers in the room, but I never felt worried about my things being stolen. One of my best hostel experiences so far! Would definitely recommend!


71%

Could really use some curtains / other solution in the rooms with a skylight.


89%

Great location, super nice staff, very secure and comfortable. Thank you and we will return.

  • 24th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


86%

We booked a double with shared bathroom but were upgraded to a double en-suite. The part of the building we were in was new and we were happy with our room. Sometimes we could hear doors being banged at night or people talking outside but usually it stopped by midnight. The kitchen was decent, although when we were there, there was only one oven and the door wouldn't close. The only thing that really bothered us was the heavy duvet, it was summer and way too hot, also there was no top sheet!


83%

This hostel was pretty average! The location was perfect, and it was inexpensive for the two nights we stayed. However, the Internet was bad, and there were no lockers in the rooms. The room we stayed in also only had one plug outlet which was pretty annoying as well. The water pressure in the showers was non-existent. I believe it's the only hostel really in Killarney so there isn't much choice. For sleeping, it's definitely an okay place.


69%

Good location, but missing some key features. There was one plug for a room of 8 people. Also no personal lights for the beds and no lockers in the rooms. And the wifi was horrible and could only be accessed from one room. On a positive note, the kitchen was big and the breakfast was decent. I also liked their Eco-friendly initiatives.


86%

Really enjoyed my stay here, the staff was excellent and the location was ideal! When I'm back in Killarney I will definitely stay here again! Thank you!


63%

Neptune's Hostel was a bit dirty and the free breakfast was just bread. It was in a good location and was nice to have an en suite bathroom, but I wouldn't stay there again.


51%

Not very clean, only one working plug in a room for 6, needs updating.


94%

Great location (close to everything downtown), great staff (friendly, helpful, and funny!), and atmosphere (young with lots of backpackers). Also relatively cheap, and with free breakfast this is an excellent choice for staying in Killarney! The kitchen was often quite busy and a little small for the amount of traffic in the hostel, and the stove-tops weren't the greatest, but that is the only negative thing to say about the hostel! Overall we had a fantastic stay!


94%

Stayed here in June 2015 and had a good . Staff so welcoming and lovely relaxed atmosphere. Great thetou . Would definitely stay here again.

  • 19th Jun 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 31-40
  • (1 review)


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