Free WiFi
Free Breakfast

NX London Hostel

8.9
Fabulous
2210 Total Reviews
Perfect Location
Superb Staff
Fantastic Cleanliness

Property Description

Welcome to NX London Hostel!

PLEASE READ INFORMATION BELOW IN FULL

NX London offers Budget accommodation close to a station and a 24hrs service bus stop. We're among the cheapest hostels in London that offer you FREE breakfast, FREE High speed Wi-Fi, FREE linen and towels, FREE food cupboard and FREE refreshments. We strive to offer value for money but LET'S BE REAL, don't come to us with expectations of a boutique Hostel or an affordable Hotel.

We're located close to New Cross Gate or New Cross Tube/ Train lines with easy access to London Bridge or connection to the Jubilee Line. We are also a short bus ride (15 minutes) away to the O2, if you are coming to London for a concert or event.

FACILITIES:
Reception is open 4:00pm to 1:00am (please DO NOT try to arrive prior to this hours unless early check-in or luggage drop are arranged in advance)
Luggage storage £5 per luggage per day and needs to be pre-arranged
Free High-speed Wi-Fi
Free Breakfast
Free Food cupboard
Free refreshments
Free linen and towels
Free ear plugs (For light sleepers)
Secure Lockers (Chargeable £2/day)
Self Catering Kitchens.
Common Room with Digital TV.
Board-games (to borrow with a refundable deposit)
Early check-in (subject to availability) starts at 1:00pm and needs to be arranged and paid in advance with surcharge of £10 per person
Late check-in (1:00am-3:00am) needs to be arranged and paid in advance with surcharge of £10 per reservation
Late check-out (subject to availability) up to 3:00pm and needs to be arranged and paid in advance with surcharge of £15 per person plus a full night stay if not pre-arranged the night before.

MINORS POLICY:
We do not accept customers under 18 years old unless they are part of a group staying in a private room with a guardian above 25 years old. Children under 6 years of age are not allowed under any circumstances. If your booking includes minors, you have to email prior processing a reservation in order to confirm ages and provide written parental consent (if applicable), otherwise you will be refused the accommodation with no refunds (a partial voucher could be provided for a future stay). Any issue has to be addressed directly at Reception by the adult guests acting as guardians for the underline reservation. We do not offer child care services and we are not responsible for any minor staying at our property. We cater primarily to adult guests and expect everyone to behave responsibly and respectfully at all times. Third party complains will be automatically dismissed.

PREPAYMENT:
*All reservations must be PREPAID the day of booking and are NON REFUNDABLE.
*Unpaid reservations WILL BE SUBJECT TO AVAILABILITY AND MIGHT INCUR A 20%-40% SURCHARGE if they're not fully paid upon reserving.
All of our reservations are NON-REFUNDABLE regardless of circumstances. This includes, but is not limited to, cancellations made by the guest, changes in travel plans, bonafide errors, medical emergencies, bereavement or any other reasons for not being able to stay at the property. By making a reservation, you agreed to this NON-REFUNDABLE policy and acknowledged that you shall not be entitled to receive a refund for any reason. We kindly ask all of our guests to consider this policy before making a booking and ensure that their travel plans align with the hostel's terms and conditions. However, if you need to cancel before your arrival day, you can request a partial courtesy voucher to use in the future at the Manager's discretion.

PUB NEXT DOOR:
The Pub next door to the hostel often features live music / DJs. Please note that, since this is a well known live music venue, things can get noisy on the Hostel's lower levels. If that's a concern please request ear plugs (provided free or charge) or an upper floor room upon reserving (subject to availability). This is a separate business and we don’t have any affiliation with them.

WHAT TO EXPECT:
*Our Standards are in line with the accommodation type we offer (BUDGET HOSTEL). The NX London is not a Hotel, the shared nature of our dormitory rooms might occasionally result into clutter. Bathrooms are located in the hallways and partaken with other guests, some wait-time might be required on peak times.
*In order to maintain our prices low, we kept "on location amenities" to a minimum: There are no toiletries, air conditioning and/or a mini-bar in the rooms. We feature a mix of long term and leisure guests, this gives the ambience a uniquely quirky character, as a consequence it would be impossible to meet everybody's taste. Discriminatory comments or behavior won't be tolerated.
*Our 10 bed dorm can host up to 10 guests! If you're not comfortable sharing the space with that many people (and their belongings) please consider booking a different dorm or request an upgrade with price difference (subject to availability).
* The hostel is primarily designed for adults and we expect our guests to act in a responsible and respectful manner at all times.
* Upon reserving, you agree and acknowledge that our staff is trained to enforce our policies and procedures in a firm and assertive manner, holding everybody to a high standard of behavior and with zero-tolerance policy for any breaches. If they instruct you to follow a particular rule or procedure, we kindly request that you comply with their directions. We ask that guests understand that repeated breaches of policy can put a strain on our staff.
* Being uncomfortable with a high level of enforcement or the manner in which our staff members communicate shall not constitute grounds for a complain.

ADDITIONAL INFORMATION:
*Reception ONLY opens 4:00pm to 1:00am.
*Property is not wheelchair accessible*
*We do not accept customers over 65 years old unless they are part of a group staying in a private room. We reserve the right to refuse your accommodation at any stage according to the manager discretion.
*Groups of 9 guests or more need to send group request.
* Check-in time is from 4:00pm-1:00am. Guests arriving between 1:00am-3:00am need to email at least 24hrs in advance to confirm their reservation, pay their late arrival fee and fill out the required online check in form in order not to be be considered a no show.
Please note that in case of no-show, the underlining reservation would be forfeited in accordance to policy (where an applicable 100% cancelation fee shall apply) Any new booking resulting from a no-show would be subject to availability and a £20 re-booking fee. If you fail to pre-arrange late check in or arrive by 1:00am the reservation will be considered a no show with applicable charges.
*No-Shows and Early check-outs will always result into a full (100%) charge and shall never constitute basis for a monetary refund regardless of circumstances. A transferable courtesy credit voucher, to be redeemed at our property might be offered at the Manager's discretion.
*We DO require a valid ID for all arrivals including UK/EU residents. Expired ones or without a clear or damaged photo are not valid to check-in.
*A refundable £10.00 Key Deposit shall be required upon arrival.
Should loss of any key reasonably require a locksmith to be called and/or locksmith services to be carried out, guests shall be liable for any locksmith's fees.
Upon departure guests should use the express check-out box located by the entrance to drop their key sets, where the corresponding deposit would be refunded directly to the payment method on file for the booking. Those whom wish to check-out early, or retrieve their key deposit in cash, are invited to report to Reception before 1:00 AM the night prior to leaving.

Reviews & Ratings

8.9
Fabulous
2210 Total Reviews
  • Security
    9
  • Location
    9.1
  • Staff
    9.1
  • Atmosphere
    8.7
  • Cleanliness
    8.5
  • Value for Money
    9.1
  • Facilities
    8.8

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Latest Reviews

4.0
Rating
Mar 13, 2024
The staff was super unhelpful and rude and and the entire property smelled slightly like spoiled cheese.
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Female, 25-30
10
Superb
Mar 10, 2024
Still clean, still convenient, but better orgainsed than back in March. They tripled down on security, internet speed and free amenities. Staff is generally nice and always ready to help. This hostel is a must if you are spending the night locally. Highly recommended!
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Male, 25-30
10
Superb
Mar 08, 2024
Looking back at my initial feedback, most of the things that called for improvement have actually been addressed: 1) I counted at least 7 additional bathrooms/shower facilities compared to my first visit (Well done!) 2) Cleanliness in some of the common areas (breakfast room and kitchens) has greatly improved (the washrooms still need some attention, but signage and housekeeping routines have definitely gotten better there too) The Staff is still firm as far as the rules go, but they have gotten mellower a
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Male, 31-40

Facilities

  • Free

    • Free Breakfast
    • Linen Included
    • Towels Included
    • Free WiFi
  • General

    • Security Lockers
    • Common Room
    • Hot Showers
    • Self-Catering Facilities
    • Fridge/Freezer
    • Utensils
    • Hair Dryers For Hire
    • Hair Dryers
    • Microwave
    • Washing Machine
  • Services

    • Internet access
    • Laundry Facilities
    • Towels for hire
    • Housekeeping
    • Express check-in / out
    • Reception (limited hours)
  • Food & Drink

    • Meals Available
    • Tea & Coffee Making Facilities
  • Entertainment

    • Board Games
    • Wi-Fi

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