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New Generation Hostel Urban Città Studi Reviews

Via Ponzio 75, Milan, Italy

Reviews & Ratings Explained


187 Total Reviews
  • 83%Value For Money
  • 82%Security
  • 71%Location
  • 75%Staff
  • 71%Atmosphere
  • 85%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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More than a hostel it looks like a hotel! I fould showers so clean, and well working, as if they were private, and all the structure was really clean and tidy. Good oportunity to save your belongings thanks to lockers. I was in a shared room of 6 bed, large e clean. Obviously it was a little bit noisy but people were respectous and a little more for the traffic noise it came in by window. The only one bad point is represented by broken lockers of toilets. Anyway, one of the best ever vivited.

  • 14th Apr 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 31-40
  • (1 review)


This was actually a really nice place to stay. Good wifi, a kitchen area, a dinning room area, and clean rooms. I was supposed to have an 18 person room and arrived to be put in a 4 bedroom (thankfully!). The top bunks don't have rails but each bed has its own outlet. Shared bathrooms with not a lot of changing space (small stalls/no shower cubbies) but clean and very nice. I would recommend this stay!


My friend and I stayed for 2 days. While not dead central, it is very close to the metro so very easy to get around. The rooms themselves weren't bad at all. Each bed has an individual outlet and light as well as a shelf. There are lockers in the rooms and you don't need to bring your own lock. The only weird thing was that there was no soap in the bathroom for even washing your hands or towels to dry them afterwards. The staff was not extremely outgoing but helpful if you needed them.


Good hostel for the price. Nice large lockers in the dorms to lock up your stuff and comfortable bunk beds. In our 6 person dorm, there were 2 ensuite bathrooms both with showers and toilets which was very convenient compared to some other hostels I've stayed in! Just be sure to bring your own towel because they charge 5 euros for towel rental.


I found the staff at reception could be rude, unless you hung out by the computers for awhile and became friendly with them. The place was clean, close to metro or a 45 minute walk to city centre. Best pillow I have slept on in the past 7 weeks of traveling, however I was on the top bunk and there was no railings on either side and I was scared of falling off. Also the mattress was springy and not very comfortable. The kitchen only has a stovetop and few cooking utensils. Lots of fees (printing)


The customer is seen as an ATM living. EVERYTHING you pay. Anything, even the basics. There is a list price that starts from the forks, to change sheets, up to the rules, where there also (of course) there are fees for those who transgress. Rules to limit the paradox, type delay check out even a few minutes? 30 euro! They have no idea what it means in the concept of "Hospitality".

  • 25th Feb 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 25-30
  • (1 review)


Very good hostel! Everything is perfect, except maybe for the bunk bed without anything to prevent someone from falling.


It's a decent hostel with a good location (it takes only 5 minutes to the nearest metro stop, which takes you to the city center). The hostel lacks some hostel flair, in fact it reminds you more of a youth hostel. If you want to save 5 euro for a towel or 3 euro for a hairdryer you should bring your own stuff. Also the kitchen is not very well equipped.All in all you get what you pay for.


The staff don't really make an effort to help you a lot if you don't speak italian, other than that, everything, from size, security, and cleanliness is just fine; not great but nor bad as well... It is close to the station as well so I think it's worth the price though.


It is probably the best hostel I've ever been to. And if one day I come back to Milan, I will definitely stay there. However the staff at the reception is a real joke. There's a 24 hour reception which is pretty cool but the staff isn't helpful at all. They don't want to help you and show it. The morning receptionist contrasted with the others as he was very polite and always checked if we were ok. I would recommend 100% as you book a room/a bed not the reception


We stayed two nights, pretty average. Bunks are sort of odd (the top one needs a guardrail or something. Very easy to fall off and little privacy) and the directions are terrible on foot!! Print map out for easy arrival.


We have a normal stay. They have big lockers and clean bathrooms.


The hostel offer a good value for money but have serious lacks such as missing kitchen things (cutlery, appliances, etc.). They also don't offer breakfast (even paid) and the security is not that good. But the basic is there and you won't regret of staying with them.


This hostel facilities are good but just some easy things should be improved: for example toilet doors are strange ('far west' type), no fixation for the roll paper in toilets, the kitchen is large but with no maintenance, the wood chairs in the long corridor just invite you NOT to sit, not even cheap soap in toilets, hangers for perching clothes. It's a pity, because the place is itself large, comfortable, I think here lived religious sisters, so it's well kept. The staff was correct.


This is a standard hostel, nothing special so it's hard to knock or praise it. If you just need a bed to sleep in then it's fine, but if you want a classic hostel vibe then not much going on here. Beds were comfortable, cleaning crews came through every day, candy by the pound at front desk (wtf? we got gummy worms - they were hard), lounge areas on each floor furnished with stiff chairs and tables made of barrels. Location meh, what is that a soup kitchen next door, metro close enough.


A distance away but don't think there are many hostels closer in Milan either. The kitchen had fridge and stove but very limited cooking equipment. No knives pots plates anything to cook with that we found. Staff were helpful but didn't feel much atmosphere.


Friendly staff but they were more interested in watching tv than talking to guests and to come with recommendations. kitchen was poorly equipped. No glass or cutlery. Not too many good bars or restaurants nerby. The good thing was that my dorm had 3 bathrooms!


Very clean, the employees are kind and gives good suggestions. The bed were comfortable. The only thing missing was a cool atmosphere.


I lost one of my favorit jackets in the laundry, and sent an E-Mail to the New Generation Hostel if it was found and after 10 days I'm still waiting for any kind of responds... The Hostel was all in all average but with the described service I cannot recommend this hostel at all. Max

  • 13th Nov 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


The hostel was perfect, the only thing it was not good enough was the wifi, but was okay. They could offer the towels and would be even better.

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