New Hostel Florence Reviews
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The guy who checked me in (apparently the owner) was very rude. I asked about extending (not because it was good, but just not to move) and he said "I'll tell you tomorrow morning". He threw the money back at me when he didn't have change. The room wasn't very clean, the bathroom smelled like sewer and flooded. The floor of my room was dirty. The common area didn't have the right vibe. When the wifi was working, it only did so in the common area.
The hostel was as described, communal facilities weren't that great but it's the people who you are with that makes it!
- Novice Nomad
- Female, 31-40
- (1 review)
Nice hostel if you're a not looking for a lots of facilities and the staff is a bit nonchalant. Nice terrace near the reception but close at 23:30. Rooms are ok but wi-fi don't works in the other hostel building and when too many person try to connect.
Very close to the Firenze Smn station. Staff was friendly enough. But there was this wierd mold growing out of left of toiletry items. Hopefully they've cleaned it up.
I was a little scared after seeing the reviews, but I noticed that they actually improved a lot of things in comparison. I had a pleasant stay for a relatively good price, so I cannot really complain. I hope they keep getting better. Some recommendations of mine: Put a fridge and even a kitchen or common areas in the other buildings as well.
We had booked the two of us into the mixed dorm, but when we arrived we were put in separate dorm rooms which was slightly annoying as we paid extra to be in the mixed dorm together. Didn't spend any time at the hostel apart from sleeping, but what we saw of it was good
Great place, lovely garden to sit and eat, good and healthy (even for vegans) buffet for just 5 euros including a drink, and a bathroom for every room. Stayed almost a week!
Highly recommended if you're travelling alone and looking to meet people! Their garden/reception area has excellent wifi and you meet everyone there. Dorms are basically apartments with a bunch of bunk beds, very spacious. It's a bit of a walk to the city centre, but it's ridiculously close to the train station.
Ummmm this place has no wifi except the common room.. Which they did not mention. So wifi is slower than a turtle because everyone is using it. ALSO this place in INFESTED with Mosquitos. If you get bit a lot, I DO NOT RECOMMEND THIS PLACE. Even if u do or not... This should be a last resort spot. Staff is chill but some Asian guy at reception will want to ruin your day haha!! Have fun in Florence and don't pick this one:)
positive: 5-10 minutes walk to the train station, 15-20 minutes to most touristic sites. The location was ok. negative aspects: poor facilities that obviously lack renovation, unfriendly and arrogant staff who made you feel like begging them for even the most basic assistance, disrespect for reservation and ill attitude when this problem was reported to them. We had the impression that we were paying for neglect and contempt. Unprofessional.
- Novice Nomad
- Female, 25-30
- (1 review)
Thought the hostel was lovely, had a really nice stay. the other guests were lovely and staff were mostly friendly. would definitely recommend it.
- Novice Nomad
- Female, 18-24
- (1 review)
Nice bed/bathroom; not much more. WiFi in common areas only.
Great beds, but no atmosphere. Staff were not very inclusive and it felt like u were renting just the bed. For the price u pay, I expected a bit more social activities or things included.
Most of the hostel's guests were asian. Facilities were clean and adequate. I was assigned to a different building like 4 houses away from the central hostel, where there was no wifi. They charge you an amount of euros if you leave your luggage in the storage amount after 2pm.
Strange arrangement of rooms and the bathroom was not very clean.
I didn't know that my room was actually in another building where has no wifi until i checked in. The staff were unbelievably unfriendly. They didn't give me map or show me anything, didn't tell me what I can use or explain the keys since I was going to stay in another building where is meters away....or tell me there's duvet in the wardrobe, nothing! Also they charge 2.5euro for luggage storage after 2:00 so it's not free as they claim.
I just stayed one night and didnt spend any time in the hostel, but everything was ok. The atmosphere was good, and the place ok with a nice garden. The room and bathroom was perfect. I would return.
Staff weren't welcoming at all. Bathroom was rubbish, shower didn't really work. Great atmosphere here though, met some great people.
Gret value for money it's location is only about 15 min walk from the duomo so not that bad only problem was no lockers and considering the rooms are practically open to the street this may be a worry. Would still recommend