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New Hostel Florence Reviews

Via Iacopo Peri, 3, Florence, Italy

Reviews & Ratings Explained


766 Total Reviews
  • 73%Value For Money
  • 69%Security
  • 77%Location
  • 68%Staff
  • 67%Atmosphere
  • 71%Cleanliness
  • 65%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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couldnt cancel this booking as i managed to get on my connecting train early. therefore cannot comment of the hostel, as of a result only putting average for everything.


The facilities the provide is really nice. We could cook, store our luggage for free, and it's value for money with good location.

  • 6th Oct 2014
  • Novice Nomad
  • Anonymous
  • Indonesia
  • All Female Group, 18-24
  • (1 review)


The price of the hostel was very cheap, and the location to the centre was good, only a 15 minute walk to the Duomo. However the hostel is subject to a lot of noise pollution as it is located right behind a main train station, where trains run all night. It was extremely hard to sleep and also the smell was very unpleasant. The staff seemed disorganised and were not very friendly. Also the wifi is only located in the reception area, which is a walk from the dormitories.

  • 6th Oct 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


This is not a new Hostel. I don't know why they put this name. It's old hostel. The room there isn't lock. I didn't like to stay there. I should to look to another hostel better. But the price is good.


When I check in this hostel, I was waiting for a long time. the receptionist was so slow and they demand tax of city per the number of person. Actually this payment is excluding tax of city. You have to know this fact, if you don't want to be embarrassed. However this hostel's location is nice near SMN station.


New Hostel was an easy + short walk from the bus & train stations, which I consider to be a great location for the cost of the stay (~18€ for a 6-person dorm near the city center). If you want a no-frills, quiet place to sleep while you visit Florence, I recommend New Hostel.


Hostel is in perfect place, near to railway station and downtown. We've been only one night but if you want to be close to the most important places in Florence it is perfect hostel for you.


I loved the Hostel. The only problem was the kitchen. There was no kitchen.


We stayed there only for one night and we were glad we chose this hostel. The location is convenient if you get there by train, the room was extremelly clean and nice, there was hot water and we got a room with a garden - it was wonderful. :D I'd only like to mention one thing; there indeed is kitchen, but it is quite small and there is no stove so we couln't cook our own meals. That was a bit unexpected but we managed anyways and the experience all together was very good. :)


Good location, staff as many other places in Italy different experience than any other places I have been, they just do not do much about you... minimum interactions that it is probably "Italian way" Cleanliness could be a bit better as shared spacer are not attended, and kitchen access is a bit difficult. But place is great location, and nice rooms ! Plus prices are reasonable.


The Hostel is good, is very close to the principal metro/ train station and if you walk for a few minutes you will stay in the center of the city. Just one thing that I don't liked : the lock of the doors were damaged, including the bathroom and you need much time for open and close your door.


10 minutes walk from the train station. Very convenient. Room was spacious. Bed was comfortable. Clean. Staff was super friendly and helpful.


The location was out of the way, the wifi didn't work neither did the computer, the staff didn't seem to care when I asked for help. The beds were comfy, won't be returning


Cool - with a garden for some rooms!!


It was ok, but I don't know if I'll stay there again. I wasn't there for very long, so I don't know how much I can judge, but I didn't feel like the staff was very friendly nor helpful. But other than that, the room was good and the bathroom was ok.


Wi-fi - only works in common area Room door is tricky to open, the air condition unit was in room but can't be used. Checkin from 8am is not true, the checkin is after 2pm


We stayed in a 4 room dorm, which was located across the road in a separate apartment block. Pros: close to train station, that's probably all.. Cons: there was only one friendly staff member.The guy working nights makes guests feel stupid when they ask questions, he was rude,lazy and & unhelpful. Cleanliness is poor, toilets are flushed by pulling a wet rope, shower door doesn't lock. Room could be accessed by those on street. Has permanent residents. Room stinks. Filthy facilities. Not cool.


this was total disaster and I do not reccomend this place to anybody


Not a nice hostel at all. Staff does not speak English so good. Not much of a help with extra information. They care more for groups then for individual guests. Seen some people with booking from hostelworld denied accommodation. Kitchen is just a word not a place with electronics and stuff. Owner didn't care much about it.


Pros: Nice location as you can walk anywhere in the city. Very close to the train station when you arrive and leave. The rooms were large for a hostel and the beds were very good. Cons: While there were communal spaces it wasn't set up in a way that made it easy to meet people. The staff were proficient but not accommodating. The didn't seem to care much about the customer experience.

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