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New Hostel Florence Reviews

Via Iacopo Peri, 3, Florence, Italy

Reviews & Ratings Explained


885 Total Reviews
  • 70%Value For Money
  • 70%Security
  • 78%Location
  • 68%Staff
  • 63%Atmosphere
  • 72%Cleanliness
  • 64%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I was very disappointed by this place. If you are only passing through for a night, then go for it. The staff, at least all of the men, were bitter and left the impression that they lived some pretty empty lives. No social activities, no real kitchen, an "expanded" hostel that had me stay across the street, and some of the worst god damn keys I've ever had to use. The place had less atmosphere than the musical instrument room at the Uffizi. All that being said, it was cheap and clean.


Hostel was nice because it was a 10 min walk from the station and everything is close in Florence so location wasn't much of an issue. Day staff was friendly but night staff not so much. Beds are really comfy but washrooms are below average and it didn't seem the cleanest. I would say it's a so-so hostel.

  • 31st May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


Hello! I really liked that's Hostel. The room has two shower rooms. The room has a bedside table, mirror, outlet. The rooms have balconies loggias. In hostel have a guest room for all visitors. Where after a walk, you can watch TV. In the kitchen has utensils. and offers complimentary coffee and tea. If I go again to Florence, then I stop again in this hostel. and also hostel is located next to the central station. Sincerely, Galina


We arrived at 12.30pm and were told that we could check-in only at 2pm. However, we were given the rooms much earlier. Since we were just two people, we were given accomodation in the same room. However if you are booking in groups this place may not be suitable because the hostel is located in 3 buildings on the same street and you may want to be with your friends all the time. Cons: Dim lights in bathroom and the rooms. We had to use a torch to search stuff. No latch for the bathroom door.


My room was up to the 3rd floor. I had to walk up there with my heavy baggages.


The bathroom smelled like mildew so bad, and there was mild around the sink!


staff friendly but rooms flour a little sticky, and rooms are old and no WiFi, but very close to center and train station.


- the toilet was damaged - I couldn't lock the door from inside with my key ( it was somehow broken) - for one night the hostel is okay, it's near the train station and also in walking distance to the main sights in Florence


No wifi in rooms, little bit expensive when compared to the facilities but good location

  • 8th Apr 2015
  • Novice Nomad
  • Anonymous
  • Turkey
  • Male, 18-24
  • (1 review)


Front desk staff was extremely rude and made the check-in process very unenjoyable. ONLY accept CASH unless paying over 50 euros.... not advertised on profile Location: terrible! located in opposite direction of all attractions... not as close to train station as advertised. Was nervous to walk in that area at night. only good thing: hostel was clean


It is very close to the central station. Poor facilities. One of the staff members didn't know anything about party places in Florence, I probably know more than him now. Wifi was sometimes a problem. Lockers required a padlock, which they have not mentioned anywhere in their description.


Location is close to the train station: very nice. There is a nice common area and kitchen and storage for bags, which is free.


I did not appreciate how the staff turned their heads away when I had a question about the wifi and computer accessibility. The common room was had a very awkward feel and was not conducive to meeting people and sharing conversation. I stayed at one of the double ladies dorm room. The beds and the rooms (including bathroom) were clean but the dorm was tiny and the keys were very difficult to lock and unlock the doors. This hostel was the cheapest price for Easter weekend but I will not come back


Solo backpacker I did not really enjoy this hostel. Cheap so that's good I guess. But honestly poor customer service from the staff got me off to a bad start. No atmosphere really.


This place Sucks !!!! I will not recommended to anyone

  • 23rd Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)


Hostel facilities are fine, and location is good because it's close to the train station and 30min by foot to the downtown. Very small bathrooms but in general the rooms for 2 persons are OK.


I have spent only night so, I didn't have much of experience. I loved the location, it was just few minutes away from the bus/train station and the highlights of the city. The place itself is not bad. Toilets were clean and this means a lot to me. There is one thing that I hate it which is finding a BED BUG hauling on my bed before sleep, I was just surfing the internet in bed right after arrival and found it. I didn't know what to do, I killed and put it on the bedside table, it was a turn-off


Cheap, very close to the station & city centre. Lacking in the social side of things, as no bar or indoor area to hangout so you must hope you get put with social room mates. I would stay again though!


Good location. CLose to Firenze SMn station. But the hostel is located in 5 buildings. Makes it a bit inconvenient if you ar in large groups and ppl are divided in separte buildings


I had a really good time at this place and was able to meet a lot of cool people at the hostel. The staff was AMAZING. They were so helpful and even charged my phone because my phone charger broke. It was a bit confusing because I'm still not sure what the real name of the hostel is. I also stayed with a group of people and we were not only in different rooms, but we were all in completely different buildings. If you're with a group and you book separately make sure you e-mail the hostel staff!

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