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New Mansion House Reviews

38-40 Lancaster Gate, London, England

Reviews & Ratings Explained


201 Total Reviews
  • 88%Value For Money
  • 78%Security
  • 94%Location
  • 86%Staff
  • 76%Atmosphere
  • 68%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The 30 quid or passport deposit for the key was a bit draconian I thought . If you feeling sick or injured those stairs to the top floor will get you. no elevator. Breakfast good but dinner bad.People can and will talk, play music in your room even when you're tying to sleep. showers bait dirty. Overall though the rest is clean ,safe, well located and the wifi works. Best hostel I've stayed in London


This is a lovely hostel but I will recommend people to stay there for a long time than a short time. Most of the people are here for a long period of time so I felt like a stranger. The good point, BB and dinner included in the price so I saved money! The bad point, it was hard to find a clean shower/toilet. On the whole, it was a nice stay

  • 19th Jan 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)


Not a typical hostel, there are a lot of people who are no tourists/travellers but stay long term for working in London. Good price value with breakfast and dinner included. Old facilities, but cleanliness was good.


The rooms of the hostel are old and unclean (old fitted carpet). The breakfast is ok (toast with jam and several cereals) and on saturday it was good (warm buffet added: bacon, eggs, tomato and beans in tomato sauce). The location is nice, staff is friendly. Overall worth the money, dont expect a mercedes if you pay for a lada ;)

  • 2nd Jan 2015
  • Novice Nomad
  • Anonymous
  • Belgium
  • Male, 18-24
  • (1 review)


I just arrived very late night. And my phone was dead, so i don't have any way to contact with staff. However someone waited me at the front (i send an e-mail before departure). And he walcomed and kindly guided about the hostel. Also, i was in trouble with no adapter for my 220V charger, he borrowed me an adapter. The people in the hostel are completely nice. Unfortunately, the facility is not that nice. Somewhat disappointing. Smelling, looking dirty. The sound from spring in the bad was noisy

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