NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.
Enquire Now HostelBookers Logo Group of 15 or more?

Our sister site HostelBookers can create a tailor-made booking plan for your large travel group.

New Mansion House Reviews

38-40 Lancaster Gate, London, England

Reviews & Ratings Explained


125 Total Reviews
  • 78%Value For Money
  • 78%Security
  • 94%Location
  • 86%Staff
  • 75%Atmosphere
  • 73%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


The staff was incredibly distinterested and not at all welcoming, and had absolutely no recommendations on things to do in the area. The rooms were drab, depressing, and cramped. The mattresses and pillows were filthy. I wouldn't ever stay there again.

  • 19th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


Food served in the morning and evening was excellent for the price. Though the overall conditions of the hostel not good at all, old destroyed furniture, dirty torn curtains and paint falling from the walls and things. Also I have been staying on the high 4th floor which is hard to go up and down more than once a day.

  • 16th Apr 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 25-30
  • (1 review)


The staff were particularly friendly

  • 9th Apr 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Female, 41+
  • (1 review)


Bright comfy rooms. Always clean during my stay. Nice dinners include. Could do with a lift third and fourth floors tough with luggage.


Great place but limited social opportunities (no organised pub crawl, etc).

  • 5th Apr 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • All Female Group, 18-24
  • (1 review)


Very good atmosphere, clean room, had the chance to have a friendly roomate. I was only there for a night, it was all fine. Only went to the breakfast, it was very basic (corn flakes, 2 toasts with jam). Very nice atmosphere in the building. You need a special key to open the front door, so not everyone can come in the hostel. No lift, I was at the 3rd floor and nearly dropped dead at the end! + They should indicate how to use the showers.... But I would definitely recommand.

  • 29th Mar 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


This was a great hostel. Upon arrival we were informed that full lunch and breakfast was included. Great if you're a money-conscious traveller! Our room was clean and had heaps of floor space so didn't feel at all cramped. Staff were friendly and helpful. Would definitely stay here again.


the lack of lockers is a big minus for long stays

View all London Hostels

Please give us your feedback