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New Mansion House Reviews

38-40 Lancaster Gate, London, England

Reviews & Ratings Explained


120 Total Reviews
  • 79%Value For Money
  • 79%Security
  • 95%Location
  • 91%Staff
  • 79%Atmosphere
  • 75%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The staff were particularly friendly

  • 9th Apr 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Female, 41+
  • (1 review)


Bright comfy rooms. Always clean during my stay. Nice dinners include. Could do with a lift third and fourth floors tough with luggage.


Great place but limited social opportunities (no organised pub crawl, etc).

  • 5th Apr 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • All Female Group, 18-24
  • (1 review)


Very good atmosphere, clean room, had the chance to have a friendly roomate. I was only there for a night, it was all fine. Only went to the breakfast, it was very basic (corn flakes, 2 toasts with jam). Very nice atmosphere in the building. You need a special key to open the front door, so not everyone can come in the hostel. No lift, I was at the 3rd floor and nearly dropped dead at the end! + They should indicate how to use the showers.... But I would definitely recommand.

  • 29th Mar 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


This was a great hostel. Upon arrival we were informed that full lunch and breakfast was included. Great if you're a money-conscious traveller! Our room was clean and had heaps of floor space so didn't feel at all cramped. Staff were friendly and helpful. Would definitely stay here again.


the lack of lockers is a big minus for long stays

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