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New Road Guest House Reviews

1216/1 Charoen Krung between soi 34 and 36, Bangkok, Thailand

Reviews & Ratings Explained

80%

Rating
640 Total Reviews
  • 82%Value For Money
  • 80%Security
  • 73%Location
  • 83%Staff
  • 77%Atmosphere
  • 82%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

A Nice hostel, with grelt straf. The Danish travleagency Jysk Rejsebureau have their Bangkok office in the reception, which means it it easy to book tours, tickets etc. every day they have a free Bangkok introduction at 5 pm, which came in really handy to me. A fine hostel, but beware of the many Danes who lives there, they drink a lot.


69%

Good price for what you get. The room was small but still ok. The staff wasn’t really friendly during check in and check out but the hostel itself has a nice look and it’s located in a quiet street behind the big road. Close to ferry and bts so good to get around in the city.


94%

Great hostel in a local part of town. The dorms are clean though a little dark and hot at times (my bunk unfortunately wasn't in range of the fans). Staff are really friendly and helpful, the breakfast is the full works and very good for 160B, and the free tea and coffee was a lovely extra to give. All round an excellent hostel which I will be returning to very soon!

  • 5th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


54%

We had a room with a fan and it was so hot! We couldn't get on wifi in the room but was good in reception area, the food was good value and nice. Some members of staff weren't very helpful we're almost rude. There was no safe In the room only in reception which isn't where you want your valuables left.


71%

Overall good experience. Staff were very helpful, fan-rooms were not as bad as everyone made out, great location and a good value for your money. Do be warned though, if you get hungry or thirsty don't get tempted to take anything out of the mini-bar, despite the lack of signs and information regarding this, you will be charged on check-out.


80%

Nice Hostel, but.. A place, where the staff can put things they found while they clean up, would be nice! Then they dont throw away my food the next time ;)

  • 25th Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


77%

We stayed here when we first arrived in bangkok and its definitely worth the money. Its pretty clean and feels secure and safe. The staff are really friendly and helpful and they have a desk to ask about stuff to do in Thailand so that is really helpful. It's not very close to all the main attractions and Koah San Road but its about 89 baht in a taxi.

  • 16th Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for a great review! We have passed along your praises to our staff. We hope you had an excellent stay and look forward to welcoming you back to New Road Guesthouse in the future.

91%

Spent a long time to find out this hostel on the first day, but it was full. A good place to stay, friendly staff, nice yard. But it will be very noisy at night, because the bar is downstairs.

Owner Comment (Hide)
Thank you for your review. We have now changed the regulation at the bar, not to be disturbing guests after midnight. We are truly sorry you felt uncomfortable and therefore like to apologize. We hope you will be giving us another chance and coming back to our guesthouse in the future.

89%

Great location, nice place.


66%

Good! Just note there's no FREE breakfast and it takes more or less 20minutes walk from saphan taksin station. Most of the guests are from Europe (Dutch, Danish and etc.)


80%

big hostel, lots of travelers from Europe. bar downstairs makes a bit of noise at night, but overall it's okay. breakfast is crazy overpriced, but room was a good price. a lot of jewellery shops in the neighbourhood, if that's what you came to Thailand for?


97%

Great hostel and great price, highly recommended.

Owner Comment (Hide)
Thank you for your review! We are looking forward to welcoming you back to New Road Guesthouse in the future. :)

69%

Only stayed there one night instead of two. 10 bed dorms are terrible, smelly, the beds are uncomfortable. Cleaning ladies are rude. Shovers are...terrible, you can not even lock most of them.

Owner Comment (Hide)
Thank you for sharing your feedback from your stay. We are saddened to hear about our hospitality and service. We will improve our service to meet the standard. We are truly sorry you felt differently and therefore like to apologize. We hope you will be giving us another chance and returning to our guesthouse in the future.

100%

Danish hostel))


86%

the bathroom is too small but it's great. you have to bring your own padlock. The location is reachable with taxi. beware of tuktuk, I rode taxi from Hua Lampong Railway Station, it's only costed me abt 40-60THB, While 'kind' tuktuj drivers offered me 150THB.


51%

The fact that the hostel is the primary stop for most of the danish youths coming to Bangkok should have been very transparent. The hostel is also employed by young danish people who most nights invite to a party in the commonroom. This might not have bothered other guests if the commonroom wasnt located directly underneath the doorms. Doorm living is unbearable as people here dont respect sleephours and are drunk most nights. Lockers for valuables were also unavailable for the whole stay.


83%

Staff isn't very friendly/ helpful. The place was clean. Beds are alright but very basic. You can stay a little down the road at another hostel for cheaper and have much better accommodations. The common area also leaves a lot to be desired. Showers are small with heaters working most of the time. No locks given for lockers so bring your own. Nice quiet location. Felt safe.

Owner Comment (Hide)
We would like to thank you for having taken the time to comment on your recent stay at New Road Guesthouse and we are very happy that overall you have enjoyed your stay with us. We deeply apologize for the staff that you got bad experienced. We will train them to be the better service.We appreciate your suggestion which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon.

77%

Comfortable and clean but a little loud at night and a 20 minute walk from public transportation.


100%

We had an amazing stay! Everyone we met was so friendly. There was an awesome atmosphere. The staff were all very friendly. The rooms were air conditioned all night so a good nights sleep was easy. We would definitely stay here again!

Owner Comment (Hide)
We would like to thank you for having taken the time to comment on your recent stay at New Road Guesthouse and we are very happy that overall you have enjoyed your stay with us. We very much hope to have the opportunity to welcome you back soon.

57%

Ok location. Would have had an ok value for money (it's very cheap) if not for the fact that the cleaning ladies, for no apparent reason, had to make an extreme amount of noise early every morning when they were cleaning outside of the dorm room. It sounded like they were beating something against the floor, maybe to wake up the sleeping guests, not sure.


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