X

Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

New Vision Hostel Reviews

68 C - 70 Hang Bo Street, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained

90%

Rating
149 Total Reviews
  • 92%Value For Money
  • 93%Security
  • 95%Location
  • 96%Staff
  • 81%Atmosphere
  • 88%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

60%

When we arrived, there was onl one set of towels, the shower was running and there was not hot water. They scammed us into taking a taxi to the airport by making us pay more than it actually costed (but we only realized this at the end of our stay!). They also set us up for a one day Halong bay trip, which turned out to be a total disappointment.

Owner Comment (Hide)
On behalf of New Vision Hotel, I would like to thank you for your stay and your feedback regarding the service you received at our Hotel . We strive to provide you with the best possible service, and when you feel that the room rates is not meetting your expectations, it’s important to us to know ,,,that is how we learn and grow in our business. By the way, do not forget to tell your friends, colleagues, relatives, family members about our service, it's an honor to serve them .

77%

New vision hostel was nice but very quiet and would not recommend if you are looking to meet other travellers as we stayed for 2 days and barely saw another person. Staff were friendly and helpful. Rooms clean and ensuite was nice if not abit worn out.

Owner Comment (Hide)
On behalf of New Vision Hotel, I would like to thank you for your stay and your feedback regarding the service you received at our Hotel . It is great to hear that New Vision Hotel's Service is meetting your satisfaction By the way, do not forget to tell your friends, colleagues, relatives, family members about our service, it's an honor to serve them . Sincerely, Customer Care Manager

97%

Fantastic, quiet hotel. Great location -centre of old quarter. Staff were so friendly & helpful. They gave us free breakfast & allowed us to check in very early after arriving from the night bus. Breakfast is simple but good. Wifi works well and free use of printer. Towels, (iced) tea & coffee facilities in room and free fresh fruit was brought daily. We booked a tour to ha long bay here for a good discount. We would have just loved tea bags(so English) & a safe in the room. Highly recommended.


69%

The rooms were great however the buffet breakfast was always cold or empty and staff weren't happy to fill it up! Also the staff booked our trip to halong bay for what they said was a discounted price, when in fact they had ripped us off more then $60 US This left a very bad taste in our mouth!


74%

Staff were helpful. Would only recommend staying here one night. Great value.


94%

Very nice, gentile, efficient and helpfull staff. Great breakfast, comparable to much more expensive hotels. Better trainning in English would turn the staff perfect !


97%

Excellent place to spend a couple of days in the old quarter. Top staff, free breakfast, free use of the printer, great location. 5 Stars!


100%

Clearly, the best hotel we stayed in during our 5 week trip in southeast Asia. The staff is really friendly and helpful. We got all our trips to Sapa and Halong Bay arranged by the hotel which was really nice.


89%

I highly recommend this place. It's not fancy and it's not a hostel, it's a place to sleep and relax. I had a single room with my own bathroom. The two best things about this hotel are the location and the people who work there. They are the nicest and most welcoming staff I've dealt with at a hotel in Asia. They are great and will try to everything they can to make the stay better. It's right in the middle of the old quarter and less than 3 km from most of the sites. Stay here!!


94%

Great staff, very helpful and lovely! The rooms were good too, great value for money


83%

The staff was very friendly and helpful. We arrived early and were able to get early check-in for free. The location is great. It's right in the middle of the old quarter.


94%

Staff speak great English and are very nice and helpful! Buffet breakfast, great showers and daily cleaning. A quieter place but close to lots of attractions and places to go out to eat and drink. They can let you in at any time of night or day. We stayed here twice with a group of 6 in twin rooms and were upgraded both times. They also give you water!


71%

I have stayed here before and like the staff. The building is becoming too run down. The water leaked all night in the shower. The breakfast is not good. The carpet everywhere is gross. Very disappointing.


97%

The staff was plentiful and lovely and accommodating. Included breakfast is diverse and good. The room was comfy and warm in January. The location is the best. Internet wasn't so good.


100%

I have been traveling for over 8 months The New Vision staff have been excellent in every way. From my first email I received from Hoan to her arranging my airport pickup, Sapa Homestay Hike and the Halong Bay boat trip were excellent I was very impressed. I was in and out of The New Vision 3 times every time the service and rooms were excellent. The location is perfect in the middle of The Old Quarter.


94%

Great value for money. Amazing staff. Should've got better wifi. No elevator.


97%

Great location, staff are attentive, very kind. Rooms are clean. Surrounded by restaurants, shops walking distance to the Old Headquarters and Lake. Breakfast is basic.

  • 31st Dec 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


91%

We loved staying at New Vision Hostel in Hanoi - We had a family room that offered enough space and was lovely decorated. The staff is great and helped with everything you can imagine. We also book a 3 day tour to HalongBay at the Hotel and got a really good offer. I can highly recommend you staying here, its a great place.


100%

Fantastic value for money, good size clean rooms with TV, AC and a lovely breakfast We arrived quite a few hours before check in so the staff gave us free breakfast and early check in - it was great. Highly recommended budget hotel.


94%

Though I enjoyed all aspects of my stay at the New Vision Hostel, the staff were the best! They helped me arrange my itinerary to make the most of my stay, helped me book my trips (HaLong Bay, Sapa, & Perfume Pagoda), and even got me a better deal on all those than any of the other tours! But the icing on the cake was when I returned from Sapa at 4am in the morning & they had a room ready for me. I booked the cheapest room, but they upgraded me (I assume because I was a return guest). Very nice!


« first « Prev 1 2
(40 results)


View all Hanoi Hostels

Please give us your feedback