New Vision Hostel Reviews
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Very good Hotel, we would defintely come here again! The staff is very friendly and helpful, you can leave your luggage there when you are going to Sapa or Halong Bay, and they always serve you free drinking water and bring you fruits to the room every afternoon. The locations is perfect, very central. The best is that you book it via hostelworld.com because the have special offers, that make it cheaper. Pick this hostel, its very good.
The reception staff were first rate. There were a number of problems with my room, but they were fixed quickly. The housekeeping was not great, the sheets and duvet covets should be changed much more often. My room badly needed updating, but it was the cheapest category. There were real roses in the room, which was a nice touch, but no window. Every time you sat down in the lobby, someone brought you a water, but they charge $1 US for each bottle you drink from the mini bar.
- Novice Nomad
- Female, 41+
- (1 review)
This place went above & beyond. Arranged a couple of brilliant tours for us, dropped us off & picked us up from the station, and provided bottled water every time we sat in the foyer! Fantastic service. Will come back here.
Very glad we found this place, for the price it was incredible and would be something you'd pay 40€ for in Europe. Very kind and helpful staff, good tours (we booked Sapa and Halong Bay with them), nice breakfast buffet and perfect location. Highly recommended.
Great stay for such a low price! We must have picked up on one of their deals, we were in a double room with no windows, that would be my only gripe but everything else was fine. Bed really comfy, free water and tea, free banana too! Would definitely stay here again, staff friendly and courteous. If you're looking for a good hotel instead of hostel in Hanoi I'd recommend this - and remember the atmosphere will be a hotel's one too, not a hostel''s.
Called a hostel but in reality a hotel! Lovely friendly staff who always remember your name and are very welcoming. Staff happy to look after luggage whilst you head out of town on trips and assist with booking transport to the airport. Breakfast included as is tea/coffee in your room with free daily plate of fruit.lovely clean sheets, and towels changed daily when room is cleaned. Great location in the old quarter with an ATM directly outside. Suffice to say I left and returned for 2nd visit!
The staff here were perfect. Attentive but not over bearing. Very, very helpfull! With advise on whatever you enquired about and the cheapest/safest way to do whatever it was! I would recommend it to anybody and we will be staying here in the future. A big thank you to the staff!
The staff are very professional, our room had got a terrace and the breakfast was delicious
Great value for money! Its practically a hotel with a nice lobby and decent breakfast, with ensuite bathrooms but priced at a hostel! You will not regret staying here! Staff were also very friendly!
This hotel was really great. We were able to contact the staff via email to book an airport pick up ahead of time and they were very quick and helpful in their responses. The rooms were nice and comfortable and the staff was extremely helpful in organizing our trips to Halong bay and overnight buses to dong hoi. It did not seem like they were trying to rip us off and they even paid for our taxi to the train station. Free breakfast and lots of free water. Would definitely recommend!
- Novice Nomad
- All Female Group, 18-24
- (1 review)
I arrived at this hotel late at night and the place was deserted. It felt like there was no one else staying there. The carpets on the stairs were threadbare and dirty and my room had no window and air condition that was not very strong. Things did improve in the morning with a nice breakfast buffet and the sight of other guests but there is better value out there. The location is good but at the normal price there is better to be had for less money. It's alright if you get the cut rate price.
Good price for a basic small room. Very good breakfast. Staff not friendly at all but correct.
awesome place to stay. staff are really friendly and helpful. we got a deal on hostelworld which made it really good value for money. there is a good variety of breakfast and its in a good location. really good service and would definately recommend. one of the best places i have stayed in my travels.