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New Vision Hostel Reviews

68 C - 70 Hang Bo Street, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained

88%

Rating
181 Total Reviews
  • 93%Value For Money
  • 91%Security
  • 93%Location
  • 92%Staff
  • 79%Atmosphere
  • 88%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Staff was so friendly and very helpful. You can book all your Halong Bay or other tours through reception. Bed was comfortable and the AC was cold and lovely. Great location in Old Town close to all shopping, restaurants and the lake. Highly recommended!


100%

This hotel is in the perfect location. The room is clean even they provide both aircon and fan in the room. The people work there are very kind and helpful. This is one of the largest hotel in Hanoi as it has three floors, two stairs, no lift with more than 20 rooms. So if you can't or don't want to take many stairs, you should make sure you get a room in one of lower floors. Exellent value of money! Book here, you will like it.


100%

Great hotel. Excellent value for the price. Customer service and attention to detail were amazing


89%

I LOVED this hotel! The staff were great - each time we came in to Reception, we were greeted by our name and served a cold bottle of water. I booked a single room and upon check in, I was upgraded to a double room. The room was clean and came with; a TV, fridge, kettle (with tea and coffee), good air-con and the bed was comfortable, Breakfast was a buffet with; hot drinks, fruit juice, fruit, Vietnamese food, bread and eggs (cooked there and then).


80%

Great location. Staff were very helpful and gave me the online rate for a raw extra nights when I extended my stay at short notice. Room was very dark though and lobby lacked atmosphere. Very good value for the price though.


100%

This is the second istay in New Vision hotel , I had a top floor room and the view from the balcony was amazing. Breakfast was really good although some portisions were quite small.


100%

hotel perfect loated at downtown city. Our room was spacious and clean. The customer service was excellent as always. Overall the staff were all very friendly and the service good and efficient. Enjoyed our stay in Hanoi.


100%

Excellent staff, Great stay: The staffs were extremely helpful, polite and could do enough for me. Rooms are clean, spacious, and well maintained, breakfast is included in the rate. We will be recommending New Vision Hotel to all of our friends.


91%

Great stay at New Vision. Upon arrival we were greeted by the lovely staff and upgrade to a huge family room despite there only being two of us. We were also given fresh fruit every evening. Location is great, right in the old quarters, in walking distance to the lake and really close to the beer street. Breakfast wasn't the best but was ok for toast and fruit. Overall for the little price we paid we would defiantly recommend this place!


77%

The staff at this hotel were very lovely. They looked after our bags when we went on an overnight trip. However, the rooms were not up to the standard we had experienced in Vietnam previously. The air conditioner units were inside in the main staircase area which meant that it was very hot inside! There is also no lift/elevator, and climbing four flights of stairs in 38 degree heat is not nice! The beds are also very hard and uncomfortable with only a sheet provided.


69%

Simple hotel with breakfast included. Room wasn't properly cleaned when I arrived in the morning, but they gave me a free breakfast that day. Staff tried a litlittle too hard to sell their tours but was overall nice and helpful.


69%

Nothing special. Room wasn't properly cleaned when i arrived and somewhat run down. Some of the Staff is helpful but some try to sell you their tours. For a hotel, they could try a little harder.


91%

With its excellent location, getting to nearby attractions like the Hoan Kiem Lake, Temple of Literature and the Hao Lo prison is a breeze. The staff at New Vision is more than willing to answer any questions you have and we are always greeted with a smile. The room we stayed in was really spacious and it's really value for money. Would definitely recommend it to my friends going to Hanoi in the future!


100%

We had a great stay at New Vision hotel. The staff were so friendly and made us feel welcome. They were very helpful with organizing our trip to Halong Bay and kept our luggage during our stay at the Halong Bay Cruise. We would stay here again!


86%

This hotel was one of the best in Vietnam which we had. The staff was very friendly and helpfully all the time during our visit. Breakfast included in the price. This hotel is really good choice for you.

  • 14th Apr 2015
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • Couple, 25-30
  • (1 review)


94%

It's a hotel, and we spent quite a few nights there. We stayed in three separate rooms, with trips in between, and two out of three rooms were upgrades from the standard double bed we booked! All three rooms were well worth the money, still, but it was fun that they seemed to be encouraged to give people better rooms when available. Everything is really clean, and the breakfast buffet is just great! Staff is also very friendly. Highly recommend.


97%

The staff is very friendly and very helpful. Breakfast is very is excellent, gave us fresh fruit daily. The room is very clean and the showers are great, good location. I will stay here again.


89%

We stayed here for 5 nights in total. we arrived at 9pm after a long 24hour bus ride and were welcomed with a bottle of cold water and were upgraded for free to the superior room. The rooms are very clean and the showers are great! The only down side is the breakfast isn't very good. Overall we would definitely stay here again and would highly recommend it!


100%

The staff is very friendly and extremely helpful. We enjoyed our stay very much.

  • 7th Mar 2015
  • Novice Nomad
  • Anonymous
  • Poland
  • Couple, 25-30
  • (1 review)


100%

This was our very first stop on our trip, and by far the best. It is a very authentic feel, GREAT value for your money, and the facilities were authentic but clean (unlike a lot of what you can find in Hanoi). I never thought I would care much about customer service until these people helped us. They were great about helping us navigate the city, get a ticket to Sapa, and learn necessary words to get around. It was our favorite stay, thanks in part to a great, buffet-style free breakfast!


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