Newland Hostel Reviews
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The staff spoke excellent english and were very attentative and helpful. I'd definitrly recommend this place!
The owner is an amazing guy, very helpfull! he advice you for everything!!!! Price is really cheap, breakfast included! Don't hesitate to book here!
- Novice Nomad
- Male, 18-24
- (1 review)
Location was not nearly as close to things as they said. The keep everyone in separate dorms so I barely saw others. Room had many insects including ants and beetles. Staff was very nice, offered some moonshine which was decent.
Arrived at hostel at 8.30pm, had booked it 2 nights previously online for 3 people but when we had paid for a taxi to get there they said they were full and we couldnt stay - apparently they "hadn't been taking bookings for the last month because of tet" (although it still showed as available online.) The staff members weren't apologetic that eve and were not helpful in finding us alternative accommodation. Only positive is the following day they refunded the 10% deposit I had paid!
Ok, I usually don't write additional comments, but if you are thinking of staying here Don't!!! You might be thinking to yourself, "well the reviews don't look that bad." Almost every person at the hostel durning our very long two night stay was extremely dissatisfied. I cannot even begin to explain on how many levels the two men running the hostel failed. No water, no breakfast, no regards to reservations, completely rude and unhelpful staff, rooms and wc not cleaned! Worst hostel experience!
When we arrived, we found that the hotel staff had given away our room. When we told them that we wanted to cancel our booking because Pf this, they refused to allow us the cancellation and tried to put us all in separate rooms. The staff member was not even present when we arrived and appeared to be drunk or high when he arrived.
Stayed in Dalat over Tet and it was cold! My night bus came in early from Saigon and arrived at 4:30am. Long was nice enough to wake up and let me in and give me a bed right away. He's the owner and a genuinely great guy. I'd highly recommend this place! Thanks again Long!
got there after 11pm (notified them) but no sign of the hostel or anybody being awake. scary. instead of knowing my bed, they opened all the rooms and looked in the beds if they were empty. No locks on the room doors. Wanted me to stay in the guys room, but I booked the girls room. In the middle of Karaoke street, that ends after 12 (have to be in the hostel at 11) WORST THING: THE SMELL OF THE BATHROOM, LIKE AN OPEN SEWER. changed hotel asap. BEST THING: staff was very understanding