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Nhi Trung Hotel Reviews

700 Hai Ba Trung, Nhi Trung, Hoi An, Vietnam

Reviews & Ratings Explained


563 Total Reviews
  • 87%Value For Money
  • 87%Security
  • 90%Location
  • 86%Staff
  • 81%Atmosphere
  • 90%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great place, very friendly and helpfull staff. Breakfast is good. Room was beautiful with a good bed, a balcony and a very nice bathroom! The staff helps out with any questions you have. This is a hotel that actually likes it to make you feel at home rather than just make money out of you as some other hostels in the bigger cities like Hanoi and HCMC. Loved it here, thanks for a great time in the beautiful Hoi An!


The staff in Nhi Trung are amazing and unbelievably helpful. Nothing was too much trouble and the receptionist helped us to find our way around and book all our day trips and excursions. She even rung our hotel in Hanoi, where we were flying to next, and spoke to them in Vietnamese to organise an airport pick up! Extremely good value for money!

  • 8th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


We booked a superior double bed, which turned out to be two singles pushed together. The air conditioning wasn't working as it wasn't giving out enough air. It was "fixed" so the flap was pulled down to let out more air. They've overridden the controls so that it's stuck on one temperature on a low setting, probably to save money. The window to the balcony had gaps in it, letting bugs in. This wasn't fixed. Found a cockroach in our room, which the manager sorted. We wouldn't go back here.


Staff were friendly and helpful in sorting out activities. AC was broken when we arrived but they sorted it on the day as quickly as they could. The bed was a bit of a let down and wasn't very comfy, ensuite was great though. A powercut took place across the town but they had a backup generator ready to continue to provide power. They also kindly allowed us to check in very early


Fantastic. Great room. Great staff. Although the bus ride you booked us on the Hue was awful!


Great value for money! Clean and big room, nice and helpful staff, very good breakfast (included).


Lovely staff as well as nice and clean rooms. really good value for the money. Only downside may be that it may not be that easy to meet other travelers, but it is an awesome place to relax and recover and walking distance to the shopping streets of the city.


Great hotel right in the centre of town. Room was beautiful and clean and staff were polite. Breakfast wasn't anything special but was substantial and there was a fair bit of choice. Would definitely recommend!


The Nhi Trung Hotel is a very lovely and comfortable option. We had a lovely stay there. It is well located, rooms are clean and comfortable, staff was friendly. The breakfast was one of the best on our trip, cause we could choose of a whole menu what we would like to eat. And it was possible to check in early after arriving in the morning with the night bus.


Very convenient to the old town and the staff helps you figure out where things are located. The staff was a little pushy about trying to get us to go to the tailor they recommended, but other than that the rooms were great and the breakfast in the morning was excellent.


We had a lovely stay here, the rooms are really nice and good value for what you pay. However maybe not as social if you want to meet other travellers.


The only things that where not that great were, that we were told a wrong time when the bus will pick us up on our departure day so we could not finish our breakfast. And the fact that you can't pay with credit card. Everything else was perfect. It was great that we were allowed to check in early at our arrival day, because we arrived by nighttrain and really appreciated to take a shower.


Big comfy bed, nice showers, location just off the main strip so it was a short walk but I preferred to rent a bike ($1/day!) from across the street to see the town.


Sometimes it's worth spending a few extra dollars on accommodation and this is the perfect example. Really clean and comfortable, id even say it was luxurious for a backpacker. The only thing I'll say is the staff are very pushy to sell you their tours or their tailor. We went to their tailor just for a quote and then decided not to go through with it, and the following day during breakfast we were asked why we didn't buy the suit and that we should go there today. Really unprofessional!


Had a great stay with super helpful staff and fantastic rooms. Scooters were hired from across the road and got many good recommendation from reception. Thanks!


Everything about this hotel was excellent except some of the staff was not as friendly and helpful as all the other hostels we stayed at in Vietnam. They were not bad, really, just not as great as what we'd experienced in other places, like Hue and Saigon. Otherwise a great hotel - location is near great places, the rooms were amazing for the price. Highly recommended!


Staff are friendly on arrival and throughout but get pushy to try and get you to go to places they have and affiliation with i.e tailor, there own tours, beauty saloon etc. there were a lot of Mosquitos in our room on arrival and when we asked to be changed they charged us for a bigger room cause it was all they have. In that room there were plenty of small bugs and when we told them there solution was to spray the area with insect repellent/killing spray and that was it. Bugs cam back next day


Facilities were great. Great free breakfast. Really nice and helpful staff--helped us with everything from shipping home gifts to arranging taxis to the airport. Highly recommend.


Very good place to stay.


They were wonderful in allowing me to check in at 7am (especially after an overnight sleeper bus ride). Within walking distance to everything.

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