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Nhi Trung Hotel Reviews

700 Hai Ba Trung, Nhi Trung, Hoi An, Vietnam

Reviews & Ratings Explained

88%

Rating
621 Total Reviews
  • 85%Value For Money
  • 88%Security
  • 93%Location
  • 89%Staff
  • 82%Atmosphere
  • 91%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Loved Nhi Trung. The superior room was perfect (though the welcome mat for the bathroom could be changed). The standard room we had was good but a little mouldy smelling (it was the only room we could see whose window opened into the hallway rather than the small courtyard so I'd imagine that the others might be fresher). They had the best complimentary breakfast! Great selection, large portions, everything was very tasty. Staff was very friendly and professional. Definitely recommend!


94%

Really nice and clean hotel in good location. Very friendly and helpful staff. The shower is really hot. The tours they recommended us were excellent. Would stay here again.


94%

Lovely staff and rooms with balconies. Need new towels desperately.


69%

Reason for slightly negative review is the poorly trained staff. Despite all smiles service, English levels were low. We had an issue where they overbooked the room (typical for hotels I understand) but an irate Aussie knocked on our door one day demanding that the room we booked was his that night. I guess everything in the area was booked so Nhi Trung couldn't send him anywhere else. He asked the staff which room was "his" and they told him our room #! Not pleasant to have a security breach!


94%

staffs are very kind and rooms are very clean. here they offer free tea and cafe.


83%

Good room, really hard beds, no safe, simple but good breakfast. Good location, friendly staff.

  • 27th Dec 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Couple, 31-40
  • (1 review)


74%

While we weren't too taken with hoi an itself, this hotel was pretty good overall. The included breakfast was great, the location was only a few minutes to the old town area & the place was kept clean and tidy. However, security-wise it didn't feel like the safest place as the doors were very flimsy, while the bathroom door in our room didn't shut properly at all. There were also a lot of ants and the airport pickup was a whole hour late. Staff were friendly but not overly so. Good but not great


77%

The hotel was nice and clean but our room was very small. We saw the other rooms on our floor which we're much larger. It was disappointing considering how much we were paying. We moved to another hotel for less, had huge room/balcony/pool/freebikes. Much better value for money elsewhere.


89%

We enjoyed our stay here. Really nice Balcony in our room


94%

A very nice small hotel, built perhaps in 1930's or 1940's and refurbished preserving the style, located in the center of Hoi An, with the old harbor, museums and all the taylors within a short walking distance. My husband and I with our two teenage and adult daughters stayed here for three days, appreciating the kind and always helpfull staff who gave valuable advice on for example which jewelry shops we could trust. Then of course one of the best breakfasts we have had here in Vietnam.

  • 16th Dec 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 41+
  • (1 review)


74%

It's a nice hostel, staff is gentle and very helpful, the rooms are nice, and have a great modern bathroom with hot (really hot!) shower. Unfortunately the hostel is very loud, noises from the street and even the people being in the lobby can be heard in the room. In addition the beds are very bad, so we had to very short nights.


57%

The hotel is located on one of the main roads into town so if you in any of the rooms facing the street it will be VERY noisy. Interior rooms are a bit more quiet from the street noise however (I did switch rooms) however many doors 'stick' when closing them due to the way they lock and rattle/thunder throughout the whole hotel when closed. The staff wasn't nice and friendly but not overly helpful. The towels are paper thin.


80%

Don't care for the shower without a stall. There was the largest spider I have ever seen in the lobby the night we checked in. Just enormous. We were told it was safe as the children play with it - don't care. Close to the town and beaches. Good food. Rooms on the first floor are noisy. Additionally they leave high wattage security lights on all night.


100%

Love it! Staff really helpful with showing around and helped us book a tour.


94%

Great little hotel, located right in the Hoi Ann's Old Town.


83%

Our first room was a bit noisy for our liking and the bed was not great. However the staff were really helpful moving us to another room. The bed in this room was also not that great so they quickly moved a new mattress into the room for us. Staff really helpful booking trips for us and even lent my gf some money. One minor thing is they could do with refreshing the mattresses to get a higher score.


100%

The staff were highly professional, helpful and kind. They were easil able to answer all of our questions and recommend laces to go, eat and things to do and met our need to have a room with a balcony. More of a hotel environment than a hostel. Super clean and kind cleaning staff too. Oh! and the breakfast is great! :D High value for money here!


100%

Good hotel with very helpful staff.


97%

The staff were very friendly and helpful, and the room was clean. They also had a good breakfast choice and a nice area to eat. We had the standard room which was a bit small, had we known the superior was so much larger we'd have got that because it didn't cost much more. Maybe add the room descriptions to the site.


100%

Really lovely place and really friendly staff. Family run business who also own a tailors and will give you 10% discount for staying in their hotel! Breakfast is very nice and free! Great location :)


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