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Nomads Auckland Reviews

16-20 Fort St, Auckland, Auckland, New Zealand

Reviews & Ratings Explained

78%

Rating
1250 Total Reviews
  • 74%Value For Money
  • 79%Security
  • 95%Location
  • 82%Staff
  • 74%Atmosphere
  • 73%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Security is great, key card access to the hostel at night, corridors and all rooms at all time. Under bed large lockers (maybe not ur entire big bag but definitely the valuables)! Located just off queens street you are right in the centre of town - close to transport links, airport shuttle and kiwi experience drop offs. Shops, restaurants, bars, etc all within easy walking distance. Spa, sauna, bathrooms all great. Kitchen gets very messy at times but is fairly normal.

Owner Comment (Hide)
Hi there, thank you for your review! We are glad to hear that you enjoyed your stay with us! We hope you were able to go on our free daily guided walking tour as well as make use of our 30 mins. Free daily WiFi.! Our kitchen gets cleaned 4 times a day but unfortunately due to the big turnover can still get messy at times. We hope you have a great time traveling on and we hope to see you again soon! Thanks Nomads Auckland Backpackers

74%

A social hostel in a good location. I think a lot of issues depend on the people who use the place. But some of the bedrooms are incredibly small for the amount of beds, and the beds... I needed a massage after my stay. Very uncomfortable, they obviously get a lot of use. The kitchen is also very small for the amount of people who want to use it. If it wasn't for these, I'd have stayed longer.

Owner Comment (Hide)
Hi there, thank you very much for your feedback. We appreciate your feedback and are always trying very hard to make everyone's stay as comfortable as possible. Our cleaning staff cleans the common areas multiple times a day but with so many people coming through it'll still look messy at times. We are actually looking at getting new mattresses! We hope to see you again soon. Thanks Nomads Auckland Management

77%

Nice with rooftop area! Vdry central location and it was clean. Though one night it was played loud music outside, which made it hard to fall asleep. I missed tables and chairs in the common room, for e.g. playing cards. Thecommon areas were generally very small. The kitchen was very small and had far to few sits - especially when it was raining. Fridges were constantly overfull.

Owner Comment (Hide)
Hi there, thank you very much for your review! We are glad to hear that you enjoyed your overall stay with us though we are sorry to hear that your were disturbed by the outside noise. We are surrounded by bars and night clubs where the noise control is out of our hands.We hand out free ear plugs on reception.Unfortunately we are a bit limited on space but try and make up on it by offering free daily guided walking tours around town!We hope to see you again soon. Thanks Nomads Auckland

43%

The kitchen is so bad and dirty, no room at all for your food in the fridges. Found all my food left on the table because someone took it out to make room for their own food - had to throw everything away!!! There was a few cockroachs too, both inside the kitchen and a lot outside. The rooms are very small, i stayed in a 8 bed dorm.. The staff didn't know much about the City, very disapointing!!!

Owner Comment (Hide)
Hi there, thanks for your review. Our fridges get deep cleaned twice a week and the kitchen gets cleaned multiple times a day.We are constantly cleaning guests stuff up and still in between it can look messy. We try our best to keep the area as presentable at all times. We get our kitchen checked for little crawlies every month by professionals but they do live outside and get in when doors are open. We are sorry to hear that you found the staff unhelpful and we will follow this up! Thanks

91%

Needs more storage space in the kitchen, staff are really nice

Owner Comment (Hide)
Hi there, thank you very much for your review! We are stoked to hear that you enjoyed your time with us and hope you were able to make use of our Free daily guided walking tours and our free 30mins daily WiFi?!We are a bit limited on storage space due to the layout of the kitchen but have managed to fit in an extra fridge. We hope to see you again soon! Thanks again, Nomads Auckland Management

94%

Everything was good apart from the outside noise. Had to use earplugs to sleep an I never have to do that.

Owner Comment (Hide)
Hi there, thank you very much for your review! We appreciate your noise feedback and are glad to let you know that the outside area of the bar is now shut from 11pm onwards which reduces the noise volume a lot! We hope you enjoyed the rest of your stay with us and our free facilities! Thanks Nomads Auckland Management

89%

Great location! Would stay there again. Really easy to meet people.


83%

The beds were very squeaky and all he plug sockets were hidden and not very easy to get to. The communal spaces were also not that great, both the Tv room and kitchen could have done with being bigger and that would have helped the atmosphere. The attached bar was very nice though and it was always clean with hot powerful showers.


97%

Friendly staff with a travel shop next door. Much more happening than Base and make the most of the hot tub on the roof!

  • 23rd Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


80%

not enough fridges from the amount of people staying or food storage areas kicthen to small as well very crowded at night . also 10 people in small room with peoples bags on floor lockers under beds to small for backpacks they need WALL LOCKER SO PEOPLE USE THEM

  • 19th Mar 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)


74%

Great location but can be noisy until late due to surrounding bars. Great views from kitchen (top floor). Rooms clean and tidy.


63%

First day we left our room, when we got.back our bags had been ripped open and some moneh taken. We were in the 12 bed dorm on the same level as the laundry so everyone had access to floor and people left door open as it was 'warm' in the room. Staff were very kind and swapped our room for no extra cost and rest of stay was uneventful....sad people stealing from.other backpackers.


69%

No free luggage storage facilities. Laundry is insanely expensive Doubt that rooms comply with fire regulations. 8-bed dorm is approx. 4.5m X 4.5m. With all the luggage on the floor it would be very hard to get out if there was a fire. Does not seem safe.

Owner Comment (Hide)
Hi there, thanks very much for your feedback. We offer free 24hrs luggage storage for our guest before and after checkin/out. We only charge for longer storage.Our laundry is $4 which compared with other places is a common rate.Our rooms all vary in sizes but we can assure you that we get regular checked by fire services to comply with regulations. We supply storage underneath the beds but unfortunately we can't control how guests put their luggage in rooms. Thanks Nomads Auckland Management

83%

Great location and facilities. However, due to it's size, it's harder to meet/talk to other travelers ( in comparison to smaller hostels) Friendly staff and same price as other hostel in the area;

Owner Comment (Hide)
Hi there, thank you very much for your review. We are stoked to hear that you enjoyed your time with us! We hope you were able to make use of our daily free guided walking tours where you can actually meet travelers and explore the city together! We hope you enjoy the rest of your trip and see you again soon! Thanks Nomads Auckland Management

100%

really enjoyed our stay recently during the Springsteen gig! clean, cheap and great location cheers guys!!!


80%

Excellent location. Large backpacker hostel so dnt expect any home luxuries that you'd get at a smaller indie hostel. Staff on training were friendly and helpful. Always smiling! Night guy was helpful! Bar attached was just as expensive as any other on the road, if not more, so not appealing for backpackers! Beds were comfy and showers/bathrooms very clean!


83%

The housekeeper on my floor was so thorough that she was cleaning the walls when I arrived. Impressive. Co-ed bathroom was spotless. Kitchen became crowded easily and most pots pots and pans need replacing. Friendly front desk staff. Excessive street noise on weekend nights, as it is near multiple bars and clubs. Bring earplugs.

Owner Comment (Hide)
Hi there, thank you very much for your feedback. We are stoked to hear that you enjoyed your stay with us and we will pass on your comments to our staff! We have to re-stock our kitchen on a monthly basis due to guests taking dishes etc. with them when they leave. We will make sure this is up to standard again. We are surrounded by bars etc. but we actually offer free ear plugs from reception. We hope to see you again soon Thanks Nomads Auckland Management

89%

Very good hostel, great location, very clean. The only bad point is that it's a dry hostel. Meaning you have to sneak alcohol in, the bar on site is good for a few beers too.

Owner Comment (Hide)
Hi there, thanks for your feedback. We are glad to hear that you enjoyed your stay with us. Unfortunately we don't have a license to allow drinking in the hostel but the bar on Level 1 is a great place to hang out and they also offer backpacker specials. We hope to see you again or maybe you might stay in one of our other Nomads NZ hostels in Wellington or Queenstown. Thanks Nomads Auckland Management

83%

I stayed there for 3 months so now I kinda know those guys very well! Of course I had an amazing time here, especially thanks to the superb common area (kitchen, jacuzzi) on the outside rooftop (7th floor). You have to know it is a huge hostel, so things happening all the time, and not so quiet. Also, a bit expensive and the facilities are not great (just two plugs in the 10-beds dorm, blankets very occasionnaly changed), but large common area and very clean bathroom. Location is awesome!


97%

Great, no complains at all. Good staff, a few activities, good facilities, all what you can ask for in a hostel. Really happy with my stay!


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