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Nomads Auckland Reviews

16-20 Fort St, Auckland, Auckland, New Zealand

Reviews & Ratings Explained

75%Overall Rating

From 134 ratings
  • 70%Character
  • 78%Security
  • 91%Location
  • 76%Staff
  • 69%Atmosphere
  • 69%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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80%

A good hostel in a good location, I can recommend others in that respect. I did however find the pricing a little steep (I had a charge for using my debit card at the hostel so one night was 29 dollars instead of 26). Apart from that it was a little noisy at night from the bars, and the rooms do get a little hot in the mornings. But I did enjoy my stay and met loads of great people there!

  • Novice Nomad
  • 05 Mar 2013
  • Anonymous
  • Wales
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Hi there, thank you very much for your review. We have just checked your booking and you paid us in cash and there was no charge for using your debit card. One night was on a higher rate though due to an event in town. We offer free ear plugs from reception to help with the music from surrounded bars/night clubs. We hope we will see you again soon. Thanks Nomads Auckland Management

67%

The beds are no good!

  • Novice Nomad
  • 05 Mar 2013
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (6 reviews)

Owner Comment (Show)
Hi there, thank you very much for your review. We appreciate your comment about the beds/mattresses and will see if we can get them replaced. Was there anything else you think we can improve in? You rated our staff low as well as the cleanliness. We always want to improve our services and would love to hear back from you if you could please email me under nadine@nomadsworld.com Thanks again, Nomads Auckland Management

90%

The receptionist I spoke to on the first day was great and she refunded me one of the days which was great! Its a shame you have to pay for wifi but you do anywhere so it sometimes has to be done. I had a great time and slept well thank you

  • Novice Nomad
  • 03 Mar 2013
  • Anonymous
  • England
  • Female, 18-24
  • (6 reviews)

Owner Comment (Show)
Hi there, thank you very much for your feedback. We are glad to hear that you enjoyed your time with us and hope you have a great time traveling. We do offer free WiFi in our travel shop for 30mins. We hope to see you again soon! Thanks Nomads Auckland Management

60%

The hostel is not so bad but a room without window is a disappointing considering the price. However this hostel lands within the average solutions.

  • Novice Nomad
  • 03 Mar 2013
  • Anonymous
  • Italy
  • Couple, 31-40
  • (8 reviews)

Owner Comment (Show)
Hi there, thank you very much for your feedback. Unfortunately some of our rooms have no window the way the building is set up. We don't have air conditioning but try to provide fans where possible. We hope you will come back and stay with us in the future. Thanks Nomads Auckland Management

80%

I stayed in a basic double private room. It was fine if you want a break from dorms for a night but the basic rooms don't have windows so they're a bit bleak and the room was also really hot. Otherwise, it was clean, the hostel facilities are good and the staff were helpful. Location is really good.

  • Novice Nomad
  • 28 Feb 2013
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Hi there, thank you very much for your feedback. We are sorry to hear that you found the room without window so warm/hot and we are trying to put fans in more rooms to make the rooms more bearable. We hope you enjoy the rest of your travels and we hope to see you again soon. Thanks Nomads Auckland Management

77%

Location is perfect, Staff was attentive and professional, its a very big hostel, so kitchen is usually very busy, and people just doesn´t clean their mess properly, but it was cleaned several times a day . Bathrooms are not too bad, but I didn´t see them being cleaned during the day. Size of the rooms is ok, but I stayed in 3 and some don´t have windows, or even if they do, as there is no ventilation, they allways smell a lot. Comparing to other hostels, thats the one I will stay when Im back.


70%

I thought this hostel was very dirty. There was trash everywhere, the showers were gross, and my bed was broken. The location is good in terms that it is right down town, however it is SURROUNDED by strip bars....when we came in late that night it seemed pretty sketchy. The atmosphere was great if you are a young kid who wants to party but that wasn't necessarily us. They have a lot of facilities but overall this was not my favorite hostel at all.

  • Globetrotter
  • 25 Feb 2013
  • Anonymous
  • USA
  • Couple, 25-30
  • (41 reviews)

Owner Comment (Show)
Hi there, thank you very much for your feedback. We are afraid to hear that you got the impression the hostel is dirty, We are operating 24/7 and so does our housekeeping team. The common areas like kitchen and bathrooms get cleaned numerous times a day and with guests using them all day/night we always try and stay on top of it. We are surrounded by a lot of bars and night clubs and there are 2 strip bars on our strip but not right next to us. We hope you enjoy the rest of your travels. Thanks Nomads Auckland Management

77%

Very noisy at night I could hardly sleep.The noise seems to come from a bar at the back st the hostel. Thanks

  • Novice Nomad
  • 21 Feb 2013
  • Anonymous
  • Chile
  • Female, 31-40
  • (1 review)

Owner Comment (Show)
Hi there, thanks very much for your feedback. We are surrounded by bars/night clubs which cause noise that is out of our control. We do hand out free ear plugs to our guests to make falling asleep a bit easier. We hope you enjoy the rest of your travels and we will see you again in the future. Thanks Nomads Auckland Management

80%

Really impressed by the rooftop terrace and Fort Street Union attached. All round pretty good experience.

  • Novice Nomad
  • 21 Feb 2013
  • Anonymous
  • Scotland
  • Male, 25-30
  • (2 reviews)


67%

The staff need customer service training. I was served by a member of staff who appeared very rude when checking me. Bad body language, engagement, eye contact, tone and attitude.

  • Novice Nomad
  • 21 Feb 2013
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)

Owner Comment (Show)
Hi there, thank you very much for your feedback. As customer service is very important to us I would like to know more about the staff members that served you as this is not appropriate customer service and I need to action this ASAP! I appreciate your time and look forward to your reply. Thanks Nomads Auckland Management

80%

Charging for wifi isn't really cool anymore.

  • Novice Nomad
  • 20 Feb 2013
  • Anonymous
  • Canada
  • Male, 31-40
  • (1 review)

Owner Comment (Show)
Hi there, thanks very much for your feedback. Unfortunately we still have to pay for WiFi in NZ but we do offer 30mins free WiFi in our Mad Travel Shop for every new arrival.We hope you enjoy the rest of your travels and we will see you again some time soon. Thanks Nomads AKL Management

80%

The staff were amazing esp for how busy they were, the guy on reception when I just wanted to ask about something was juggling about 10 things but still more than happy to help and was really poilte. The facilies were as expected for a large hostel, nothing special but I expected no more. I was not expecting really loud and thumping bass from the night club all night. The room was fine but 2 expensive for the lack of sleep! Very close to shops, restaurants, ferry and airport links

  • Novice Nomad
  • 20 Feb 2013
  • Anonymous
  • England
  • Female, 25-30
  • (4 reviews)

Owner Comment (Show)
Hi there, thanks very much for your review. We are glad our customer service pleased you and unfortunately the music/bass of the night clubs/bars surrounded by us is out of our control but we do hand out free ear plugs to make sleeping a little bit easier. We hope to see you again soon and have a great time traveling. Thanks Nomads Auckland Management

53%

Party hostel, very noisy and not very clean.


57%

It's so noisy


80%

Great location in the centre of Auckland. Staff could be more helpful but other than that a good place to stay with a big kitchen

  • Globetrotter
  • 12 Feb 2013
  • Anonymous
  • Ireland
  • Couple, 25-30
  • (34 reviews)


77%

I could hear the bar from my room and it was so loud we had to shut the window which meant it was really hot in the room. The staff were really friendly and helpful.

  • Novice Nomad
  • 09 Feb 2013
  • Anonymous
  • England
  • Female, 18-24
  • (3 reviews)


87%

Really great place to stay! I loved the rooftop terrace, the bar/restaurant attached, and the drink deals. It was disappointing that the hot tub wasn't hot, and it was impossible to sleep until the loud music from a nearby club stopped. Other than that the place was great and right in the middle of everything. Would stay again!

Owner Comment (Show)
Hi there, thank you very much for your feedback. We are sorry to hear that you didn't enjoy our hot tub - it does need a few hours to heat up after it gets cleaned every morning. We do offer free ear plugs from reception to help with the noise from the surrounded bars/night clubs. We wish you a great time traveling on and hope to see you again soon. Thanks Nomads Auckland Management

73%

Average big hostel in the city centre


63%

Internet is not free, need to sign up for a membership! Good if you wanna party. If you want to get a good nights sleep it's not for you.

  • Novice Nomad
  • 01 Feb 2013
  • Anonymous
  • Canada
  • Female, 18-24
  • (6 reviews)


77%

Quite loud in rooms as right next to loud bar. The front door buzzer didn't work, so I waited outside at 1.30am for a while until luckily a person staying at the hostel came along. Front desk guy friendly and helpful and bed comfortable

  • Novice Nomad
  • 31 Jan 2013
  • Anonymous
  • Australia
  • Male, 31-40
  • (9 reviews)


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