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Nomads Auckland Reviews

16-20 Fort St, Auckland, Auckland, New Zealand

Reviews & Ratings Explained

78%

Rating
1262 Total Reviews
  • 74%Value For Money
  • 79%Security
  • 95%Location
  • 82%Staff
  • 72%Atmosphere
  • 71%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

the staff hospitality was very welcoming when i arrived and i was treated very well. there were no problems while i stayed there, the location was close to all amenities and the whole atmosphere was very down to earth.

  • 5th Jan 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there, thank you very much for your review and we are stoked you had a great time with us and we hope to see you again soon! Thanks Nomads Auckland Management

94%

Stayed in a 10 bed dorm for 3 nights and it was great. The common room

Owner Comment (Hide)
Hi there, thank you very much for your review! We are glad to hear that you enjoyed your time with us and we hope to see you again in the future. Thanks Nomads Auckland Management

89%

It was clean and comfortable. Staff was great. It got a bit loud at night, but an overall great stay.

  • 4th Jan 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, thank you very much for your feedback. We are glad to hear that you enjoyed your time with us and hope you made use of our free ear plugs from reception to get a good night's sleep after all! We hope to see you again soon. Thanks, Nomads Auckland Management

69%

doesn't advertise as a dry hostel!

Owner Comment (Hide)
Hi there, thank you very much for your review! We apologise if you felt missleaded about the drinking policy in the hostel. We inform all guests upon arrival and keep their alcohol safe in our back office to be picked up when our guests check out. We hope you made use of the bar on Level 1. Thanks, Nomads Auckland Management

86%

Good dorms but matresses werent great. Have to pay for wifi, bo a/c so rooms are hot and noisy with the window open. Did have a dvd room etc but bar was closed when i was there. Would stay agaib only if i needed one night etc

Owner Comment (Hide)
Hi there, thank you very much for your feedback. We appreciate you addressing the mattresses and it is something we will definitely look into! We do offer free 30mins. WiFi daily in our travel shop. I hope you made use of our other facilities like our free Spa and Sauna and our free daily walking tours?!The bar was shut as the 2nd of Jan. was a public holiday in NZ. We hope you enjoyed the rest of your trip. Thanks Nomads Auckland Management

80%

As a local I'm maybe a little harsh on this place (booked to have a New Year's Eve place to crash) in terms of it being pretty small and cramped but fantastic location and the only reasonably priced place we could find to stay on New Year's.


80%

nice place, but kitchen is a bit small


77%

The people of reception never were there, I like more the Nomads Capital from Wellington than the Nomads from Auckland. Cheers

  • 31st Dec 2013
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, thank you very much for your review. We would like to more about your experience while staying with us as you mention the receptionist was never there?! Our desk is manned 24/7 and our staff only leave the desk to help another guest or for hostel checks. I would like to know more about the time you experienced a closed reception. Please email me under nadine@nomadsworld.com Thanks, Nomads Auckland Management

74%

Nice hostel in the city center of Auckland with a nice view from the deck/balcony/kitchen (but definitely to many birds outside and inside)

Owner Comment (Hide)
Hi there, thank you very much for your recent review. We are glad to hear that you enjoyed your time with us and hope to see you again in the near future. Unfortunately the kitchen doors are not always kept shut and birds happen to come in. Our cleaning team is around multiple times a day to ensure it stays clean and tidy. Thanks, Nomads Auckland Management

86%

No free wifi and half good toilets, otherwise really good.


77%

This is my second time staying at the hostel and as much as I like it there, they really need to do something about the bathrooms! The floors are so slippy, I have fallen over in them at least three or four times. I really bruised my arm and leg last time as I fell onto the wooden benches in the middle.

  • 24th Dec 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


66%

Usually nomads are a fail safe good standards type place but my dorm wasn't great, not air conditioned and with the windows open you have the busy nightlife to keep you awake. The staff weren't the friendliest either in fact pretty rude! The tours place downstairs were nice though. Location is pretty handy aswell for boat trips and getting to and from the airport using the public buses.

Owner Comment (Hide)
Hi there, thank you for your feedback. We are sorry to hear that you experienced our staff as rude and not friendly. We drive to give the best customer service possible and for that reason I would like to know a little bit more about your experience and what staff member in particular you dealt with. Please forward me any details to nadine@nomadsworld.com Thanks, Nomads Auckland Management

66%

To big to get a good character, sauna and spa-pool is very nice though


71%

The bar fownstairs is SO noisy if u get a rooom on the wrong side of the building. Bring earplugs. The kitchen and big roof is wonderful!


57%

Great location. Baggage storage near travel agency needs better security. Dorm room very cramped and stank. Location is central but noise from bar is kept me up until 4am on Sunday morning. Kitchen had little room in fridge to store food. Staff took up most of that space. Other fridges had stank with sour milk. Staff were really friendly and helpful. Early 10am check out. Would be better if place had free wifi.


69%

First of all this is a DRY hostel which isn't clearly stated on entry. We had our alcohol confiscated, went to the kitchens everyone was drinking...the fire alarm wen off at 1.30am and we stood outside for 2 hours. We've heard this happens a lot. The staff were so unhelpful, after sending us on a wild goose chase to park our car (they previously had said they had parking) when we asked where else to park she shrugged and said 'no one's complained before).


91%

The rooms smelled and there weren't enough plugs in the dorm, some were right by the door which is a bit of a hazard. The beds were comfy however the structure of the beds seemed like death traps as bars were missing/damaged. The bathrooms were big and the showers were hot and powerful and always clean. There were several bars nearby which didn't help with sleep quality (wear earplugs) a communal room downstairs with computers and a TV for group viewing with lots of seating which was good for chilling out. The wifi is pretty poor as everyone is using it plus having paid for it it feels like salt in a wound. it has a good location as it is practically in the dead centre of Auckland city for everything you'll want, there is a countdown nearby for shopping (pick up a discount card when you're getting the airbus shuttle from the airport) about 5-10min walk. The hostel runs activities every day and is a good source of local and travel information.


86%

Really nice bar, free jaccuzi and co, I only stayed a couple of nights here and there but perfect if you're passing through Auckland


89%

This is a wonderful place to stay in Auckland. Especially if this is where you're starting your New Zealand adventures. Internet and all the booking/information you could possibly need to see all NZ has to offer. It's quite a large hostel, with several common areas and a kitchen.


51%

crowded hostel. kitchen too small for so many people with only 2 fridges. sauna was broke and didn't work. super small rooms for 8 or more people.


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