NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Nomads Cairns Hostel & Serpent Bar Reviews

341 Lake St, Cairns, Queensland, Australia

Reviews & Ratings Explained

83%Overall Rating

From 22 ratings
  • 85%Character
  • 87%Security
  • 73%Location
  • 84%Staff
  • 82%Atmosphere
  • 86%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
  • Sort reviews by:


93%

The hostel staff was very friendly, taking the initiative to make sure traveller's were having a good time. Ex: Compete in a free soccer match at a local field and receive free beer. Activities such as Pub Crawl was a great success with plenty of participants. Over all a good experience.

  • Novice Nomad
  • 16 May 2012
  • Anonymous
  • Canada
  • Male 18-24
  • (2 reviews)


80%

This was the best experience for me to stay in hostels in Australia. However, when I made the booking at the first time @ hostelworld, the lower quality of living standard may be expected. Some feedbacks on google maps reviewed that the room was dirty and the staffs are not helpful. After I moved into this hostel, I found that the receptions were excellent. At the same time, the side effects are obvious, there was a little bit noisy in the mid-night till 3:30 am, but it was not a big deal.

  • Novice Nomad
  • 04 May 2012
  • Anonymous
  • China
  • Mixed Group 18-24
  • (3 reviews)


80%

hostel was nice, was bit out of way for walking distance but they do offer free lift into town which is good, only downfall was they were late to pick up and dont offer all the times available they say they do. Air conditioning in rooms is bad aswell, two rooms we stayed in had broken air con, not good when its so hot at night, this was one of the reasons we left.

  • Novice Nomad
  • 18 Apr 2012
  • Anonymous
  • Northern Ireland
  • Female 18-24
  • (2 reviews)


80%

Nice, clean hostel with good rooms and a large communal set up downstairs. Only problem is its location, a little far out of Cairns central district.

  • Novice Nomad
  • 11 Apr 2012
  • Anonymous
  • England
  • Male 18-24
  • (1 review)


93%

It was awesome. Loved the place, and I will tell my friends to stay at Gilligans when they come to Cairns!

  • Novice Nomad
  • 16 Mar 2012
  • Anonymous
  • Denmark
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Thanks for the review - we love you too ! Would be awesome if u could tell ur mates to stay at Nomads Cairns too :)

100%

Have stayed in many hostels in Australia, I would consider this hostel to be the best I have stayed in! Hostel was a little outside the city centre but the hostel bus every hour was great! Loved the bar and the pool! Big thanks to all the staff who were ace! Anyone looking for a fun, easy going hostel should defo come and check this place out. I cant wait to go back!

Owner Comment (Show)
Hi and thanks for your lovely review it is great to hear that you enjoyed your stay. Come back and see us again soon!

70%

Very good pick up airport service and huge swimming pool. Very bad air-con out of order in most of the rooms. Too early breakfast time.

  • Novice Nomad
  • 01 Jan 2012
  • Anonymous
  • Italy
  • Couple 25-30
  • (1 review)

Owner Comment (Show)
Hello and thanks for your review - we have had all our aircons fixed now - we are sorry that you had a problem when you were here. We are happy that you enjoyed the pool and the free shuttle service and we hope to see you again at Nomads in the future. Enjoy your travels.

100%

Staff very friendly and extremely helpful in planning my forward trip. Room very clean and comfortable and food excellent. Would recommend and will definitely be staying next time I'm back in Cairns.

  • Novice Nomad
  • 27 Dec 2011
  • Anonymous
  • Scotland
  • Male 41+
  • (1 review)

Owner Comment (Show)
Hi and thanks for your great review - we hope you can come and stay again soon. The chef will be stoked to hear his food was enjoyed!

57%

room not clean no good advice for the tour booking otherwise staff friendly and helpful ac operated only on reception directly in the airport flight path - very loud

  • Novice Nomad
  • 27 Dec 2011
  • blue_delphin7751
  • Germany
  • Female 31-40
  • (2 reviews)

Owner Comment (Show)
Hello - thanks for your comments - we are sorry you had no advice on tours - we have a MAD travel desk with loads of info and special deals every day and most of our staff are well traveled. We are very happy that you found us friendly as we work hard on customer service. We are very close to the airport but there is a curfew on flights so there are none during the night.

97%

I only stayed one night but next time I am in Cairns I shall be making a beeline for this hostel. Really clean and comfortable and the staff were very friendly and helpful. The food was very reasonable (you can't get more reasonable than a free breakfast!) and tastier than I've had in some posh restaurants. The location was ideal for me, however I appreciate that some travellers aren't keen on a leisurely stroll to the town centre or waiting for the free shuttle bus!

  • Novice Nomad
  • 04 Dec 2011
  • Anonymous
  • England
  • Male 41+
  • (2 reviews)

Owner Comment (Show)
Hiya - thanks for the lovely review we would love to see you in Cairns again soon!

40%

Miserable staff made the whole experience very depressing, as did the fact that we had a bag of food stolen... after reporting this to the staff, they couldn't care less

  • Novice Nomad
  • 02 Dec 2011
  • Anonymous
  • England
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Heya - sorry that you had some food stolen - we really do care about this and have security cameras installed in the kitchen to monitor guests' food bags - we always do detective work to find the culprits (who we always ask to leave straight away) so I am sorry that this did not happen in your case. Enjoy the rest of your travels!



View all Cairns Hostels

Please give us your feedback