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Nomads Capital Backpackers Reviews

118 Wakefield Street, PO Box 11-247, Wellington, New Zealand

Reviews & Ratings Explained

85%Overall Rating

From 85 ratings
  • 79%Character
  • 88%Security
  • 96%Location
  • 87%Staff
  • 79%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

the rooms are pretty nice as well as new and the ensuite bathroom really clean. The kitchen on the other hand was tiny and not really clean. The common area is very small as well and the TV lounge is right next to the kitchen and its not really a relaxed area as many people walk through. Voucher for a snack at the bar next door is a very nice surprise!

  • Globetrotter
  • 10 May 2012
  • Anonymous
  • Germany
  • Female 25-30
  • (23 reviews)

Owner Comment (Show)
Hi There, Thank you for your feedback. Our guest kitchen is cleaned 3 times a day, but we rely on people to clean up after themselves in the meantime. I also get frustrated with the small kitchen area, but we do try to compensate for this with the free snack in the bar each night, and the chance to chill out there. Best Wishes, Cat Ritchie- General Manger

100%

Their recpection lady April was just so lovely. Nothing was two big or small she went out of her way to may you feel welocm and loved. She helped my friend and I get to and what we needed for our stay. Need 10 more people like her on the front desk. I will go back because of the great experiecne she gave us. April you are a lovley person wish well always. Erica and Mary :-))))

  • Novice Nomad
  • 09 May 2012
  • Anonymous
  • New Zealand
  • Female 41+
  • (1 review)

Owner Comment (Show)
Hi There, It is always great to hear such positive reviews about our staff. I have shown this to April and she was very pleased to have a personal mention. We hope to see you again. Best Wishes, Cat Ritchie- General Manger

83%

Great location, beds were quite uncomfortable and loud everytime you moved. Ensuite bathroom was a plus. Would recommend this hostel to others, just hope you get a better bed than I had!

Owner Comment (Show)
Hi There, I am sorry to hear that you had an uncomfortable nights sleep in the hostel. Buying new beds is a priority for me in the coming months, so I hope when you come to stay again, you will sleep better :) Best Wishes, Cat Ritchie- General Manager

97%

The front desk staff are amazing...very friendly and helpful!

  • Novice Nomad
  • 01 May 2012
  • Anonymous
  • England
  • Male 25-30
  • (1 review)


93%

Good service, good location, character building.

  • Novice Nomad
  • 01 May 2012
  • Anonymous
  • New Zealand
  • Female 41+
  • (1 review)


73%

Sink and shower not draining properly and extremely noisy bunk beds. It's funny if you are in a group and laugh to see how can be in the bed more than 5 minutes without giving a creacking concert, but if you are sharing a room with unknown people it may be quite annoying. Location is the best point, and generally clean. Nice and helpful staff.

  • Novice Nomad
  • 18 Apr 2012
  • Anonymous
  • Spain
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Hi! Sorry about the issues with your stay - I'm glad you enjoyed it overall. We do try and sort any issue with the drains as soon as we know about them. I'm trying to get the bunk beds fixed too - we are trying putting rubber between the joint to see if this helps with the creaking. I'm glad you and your friends managed to make some fun of it though! Steve Blowers - Nomads Reception Team Leader

73%

bathrooms were generally flooding from the showers, had to pay for an extra item such as a towel or internet, staff was really friendly and helpful. Beds where extremely creaky and hard to sleep at night, the room was stuffy with hardly any ventilation.

  • Novice Nomad
  • 11 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


90%

Huge, so you wont feel like your treated as an individual and the staff wont have much time for you. Apart from that, brilliant.

  • Novice Nomad
  • 06 Apr 2012
  • Anonymous
  • England
  • Female 18-24
  • (4 reviews)


83%

Staff at the front desks were great! Free evening meals were good, always had drink deals! The only down side was the noisy doors.

  • Novice Nomad
  • 06 Apr 2012
  • Anonymous
  • England
  • All Female Group 25-30
  • (1 review)


87%

Clean, modern, safe, in an excellent location. Comfy beds. Bar with cheap drinks next to it. Massive hostel with fairly small rooms, no space for luggage in room. Can be very noisy!!

  • Novice Nomad
  • 04 Apr 2012
  • Anonymous
  • Germany
  • Female 25-30
  • (8 reviews)


73%

Upon Checking in, the Receptionist on duty was very rude -Telling me that I should go find someone to get my suitcase up the stairs. For a hostel that size, there should be some sort of a ramp style facility for getting baggages up to the hostel considering they are located on the 3rd floor.(hostels in Europe have it) Otherwise, everything else was just fine.

  • Novice Nomad
  • 31 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Sorry to hear that you didn't have a good experience on check-in. We are fully disabled accessible with entrance ramps and an elevator up to the rooms - I will make sure everyone on the team knows to inform guests about these on check-in in future. I'm glad you enjoyed the rest of your stay though! Nomads Capital Team Leader

70%

The hostel has a very corporate, impersonal feel to it. I was especially unhappy when they overcharged me, and it took three days to get it sorted out.

Owner Comment (Show)
Hi There, I am sorry you feel that the hostel had an impersonal feel. My staff are normally very interactive with all of the guests, and we try to make it feel as homely as possible! I appologise for the delay in getting you your refund, this can only be authorised by myself or the reception team leader. I hope you enjoyed your time in Wellington. Cat Ritchie, General Manger

90%

The hostel was good. We stayed in a 10 person dorm so we got what we paid for (the guy next to me snored like a beast.) Bathrooms are clean. The staff are great; very welcoming and helpful. If you stay here, you have to check out the bar next door (Blend) and talk to the bar staff. They're awesome people and made our stay here a lot more fun! We'd definitely go back.

  • Novice Nomad
  • 25 Mar 2012
  • Anonymous
  • Canada
  • Mixed Group 18-24
  • (1 review)


80%

I have already completed a survey so no idea why I am being asked again. Maybe I complete the last one so impressively that you want to check I could do it again?

  • Novice Nomad
  • 24 Mar 2012
  • Anonymous
  • New Zealand
  • Male 31-40
  • (1 review)


100%

Nothing really.. The service, the hostel, the room were beyond expectations, meaning you get more of what you paid for. Staffs were helpfuL & accomodating... Location is very walking distance to everything.

  • Novice Nomad
  • 22 Mar 2012
  • Anonymous
  • New Zealand
  • Couple 25-30
  • (1 review)


100%

hostel to loud in morning because of traffic outside. Maybe double glazed window might help

  • Novice Nomad
  • 16 Mar 2012
  • Anonymous
  • Ireland
  • Male 18-24
  • (2 reviews)


90%

The hostel is very good at all. I feel instead of free evening meal, Morning breakfast like bread jam butter is more suitable to start a day. it is in practice in christchurch and most loved by the backpackers. Otherwise i like the meal every time as a evenning snack.

  • Novice Nomad
  • 10 Mar 2012
  • Anonymous
  • India
  • Male 31-40
  • (1 review)


100%

The concierge gave us a more expensive room for the same price when there was an issue with our reservation, and all of the staff were immensely helpful with day-to-day issues as well as additional travel bookings.

  • Novice Nomad
  • 09 Mar 2012
  • Anonymous
  • Canada
  • (Gender undisclosed)
  • (2 reviews)


80%

The mattress was too thin so i didnt get comfortable enough to sleep properly

  • Novice Nomad
  • 07 Mar 2012
  • Anonymous
  • Malaysia
  • Female 25-30
  • (1 review)


100%

Pretty expensive but decent hostel.... would recommend

  • Novice Nomad
  • 06 Mar 2012
  • Anonymous
  • England
  • (Gender undisclosed)
  • (2 reviews)


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