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Nomads Capital Backpackers Reviews

118 Wakefield Street, PO Box 11-247, Wellington, New Zealand

Reviews & Ratings Explained

81%

Rating
844 Total Reviews
  • 76%Value For Money
  • 82%Security
  • 95%Location
  • 82%Staff
  • 73%Atmosphere
  • 79%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Good all round hostel


69%

It was pretty rowdy when I was there. That was the main problem.


83%

Very nice place to stay at for long term travelers. Good facilities, I just wish the kitchen was bigger. It gets really crowded during rush hours. Also, it would be so much better if the housekeeping staff would vacuum and clean the rooms more often.


83%

Everything its so nice over there,the people , the rooms , the location. The only problem was the beds were really noisy. Anyway for sure ill come back


91%

Beds are bit noisy and theres weird smell of gas in the kitchen, but apart from that everything was great. I was actually put in better room than one I have booked, and also wasn't really happy with one of my roommates so they have moved me to different bedroom with no fuss!! There are also those free evening meals, but snack size and you can upgrade to main size for just $2 which is good value i think. If i will be back in Wellington I will stay with Nomads again for sure.

  • 11 May 2013
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, thanks so much for taking the time to leave your feedback. I see that you were upgraded to a different room - awesome! But yes our staff are more than happy to accommodate room changes if you are not comfortable no worries at all. We are currently working through a programme or repairing and replacing our beds so should have this all sorted out the next time you are in Wellington! And we will of course still be providing our amazing free meal in our bar!

71%

Just a factory !!! a small kitchen. I had never seen that before, but there is a very high / tall / not stable Bunk so when you are upstairs It's totally unconfortable !!!! . but nice building / place and security

Owner Comment (Hide)
Hi there, thanks so much for taking the time to leave your feedback. I'm sorry you had some issues with the bunks, now that we are out of our busier Summer period we are working through a programme of fixing and replacing any beds that need attention so can assure you that this is being addressed. We do have a fairly small kitchen but feel that the free meal that we offer each evening goes a long way to relieving the congestion in the kitchen at busy times. The Nomads Capital Crew

94%

A great hostel, the evening meal included was an excellent deal!

Owner Comment (Hide)
Hi there, thanks very much for taking the time to leave us your feedback. I'm really glad to hear you enjoyed your stay at Nomads Capital and also enjoyed the luxury of the free meal! We do feel that it makes a huge difference when you're travelling to have those little extras. Hope you're enjoying the rest of your travels and hope to see you in Wellington again sometime.

94%

We really liked this hostel. It has a bar connected to it and they also serve free food in the evening. They also provide free tea and coffee and milk to go with it. These things just make your day so much better when you're on a budget! Staff was very nice and friendly and helpful. The hostel is very clean and in a good location. We stayed in a four bed dorm which had an ensuite toilet and shower. Would recommend.

Owner Comment (Hide)
Hi there, thanks very much for taking the time to review our hostel and I'm really glad to hear that you enjoyed your stay. We're really pleased to be able to offer the extra luxuries like a free meal and free tea and coffee as totally understand how much difference this makes when you're travelling. Glad to hear you found the staff so friendly and helpful too although I'm not surprised, I'm so proud of the awesome team we have here! Hope to see you back in Wellington again sometime!

97%

I love my stay at Wellington! This is definitely a awesome hostel and everything is good.

Owner Comment (Hide)
Hi there, thanks so much for taking the time to review our hostel. I'm so glad you enjoyed your stay in amazing Wellington and loved the hostel. We try to do all we can to ensure awesome stays for our guests so I'm really happy to see that this has happened! I really hope you are enjoying the rest of your travels and that we will see you back at Nomads Capital in the future.

100%

Double ensuite rooms are fantastic for the price. Very comfortable beds and clean bathrooms. Free food every night from the bar next door is good and convenient, and there is always someone helpful at the front desk.

  • 04 May 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, thanks so much for taking the time to leave your feedback and I'm really glad you enjoyed your stay. We are very proud of all our rooms but definitely feel that the doubles are pretty impressive and you are so right about the beds! I'm glad to hear the staff were so helpful to you as well. I'm very proud of the awesome team that we have working here at Nomads Capital and I'm really pleased to hear they made a difference to your stay. Hope to see you back in Wellington again!

66%

Stay in hostel was good for that money. I did not expect much and I´ve got what I supposed to get. But I have terrible experience with aftercomunication. I left charger in dorm and I called next day. Staff promissed to call me back in few mins but they did not.Than I called next day again, they promissed to call me back, but they didn´t ... this was for all week and after that one good person really checked it and found that there is no charger on that room ... after one week - how surprising!!!

  • 04 May 2013
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there, thanks so much for taking the time to leave us your feedback and I'm really sorry to hear your charger was not found. I'm surprised to hear the staff didn't follow up with you, it is common that they would get busy on the reception desk but should always call back. Unfortunately things do get left behind and sometimes we are not able to find them but do always try to reunite guests with lost items. I do hope you would come and stay with us again if you are back in Wellington.

100%

It is a rarity that you can spend a few days in a hostel and wholeheartedly be made to feel like your part of a family. The staff meet every requirement you desire of them, being made to feel as a friend rather than just another customer. The facilities are of a quality far exceeding a backpackers hostel, having modern amenities that still host character in a pristinely clean kept environment. To top things off the adjoining bar


91%

This is the place to stay if you are in Wellington. It's clean and nice, and the beds were cozy. The bunks are high up but the rooms are nice and big.

Owner Comment (Hide)
Hi there, thanks so much for taking the time to give us your feedback and I'm really happy to hear that you enjoyed your stay. We're pretty pleased with our hostel and awesome to hear that it's the place to stay! Hope you're enjoying the rest of your travels and will come back and stay with us next time you are in Wellington! Thanks, The Nomads Crew

86%

This hostel was in an excellent location and the staff were very friendly and helpful; however internet like a few hostels in new zealand, was expensive and the wifi wasn't the fastest so you don't get your moneys worth. In addition to this i had food stolen from the kitchen, which i had to replace. Although this is not the fault of the staff, it has never happened at any other hostel before or since


51%

24/7 reception is for nothing if you can't even keep your sheets clean and showers running properly. Also the bunk beds were really squeky and shaky. Even a small movement like moving your leg to other position would shake the whole complex.

Owner Comment (Hide)
Hi there, I'm sorry to hear that you felt there were some issues with our property. I can assure you that I have passed on your concerns about dirty linen to our housekeeping team. I am surprised and concerned that this was an issue as we maintain very high levels of cleanliness. Did you speak with the reception team about the issue with the showers? I wasn't aware of this but will speak to our maintenance team in order to ensure any situation is resolved. The Nomads Capital Crew

80%

The 4 bed dorm i stayed in was very small, with little room to put your bags. Kitchen is also too small for the amount of people. The location is very good and i loved the old building it is in. Beds were very squeeky.


63%

The kitchen was dirty most of the time and the TV was on 24/7 and way to loud, killed the atmosphere of a place that could be quiet good.

  • 23 Apr 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 31-40
  • (1 review)


77%

Good standard hostel except the beds were awful! They were uncomfortable as the mattresses were not deep enough and you could feel the solid slats underneath! They also had a nasty plastic 'creak' whenever you moved or twitch. The beds themselves were also quite flimsy and creaked also!! Meant that all night was woken up from various people moving in their sleep!!

Owner Comment (Hide)
Thank you so much for your feedback and I'm sorry to hear that the noise from the beds affected your sleep. We are working on improving our beds at the moment so hope that this wont be an issue in the future. Did you speak to any of the team at reception? It might have been possible to move you to another room with a little less noise. I have checked the room that you were in so will make sure I pass on to our maintenance team to have a look into. Hope it didn't affect your stay too much and that we will see you again sometime. Enjoy the rest of your travels. The Nomads Capital Crew

60%

if you buy wifi you can only access it on one device but I wanted to use it on my phone too but couldn't after I had logged into it on my computer but I had paid $4 for it so it should be unlimited.

Owner Comment (Hide)
Thank you for your feedback. The wifi is unlimited but I'm afraid it is restricted to just one device so I'm sorry that you weren't able to use it on both. I hope it didn't affect your stay too much and that you might come and stay with us again in the future. Enjoy your travels! The Nomads Capital Crew

80%

Unable to fairly rate atmosphere or facilities as was only there for part of a night. Good place to stay and would stay again. Apparently some other hostels have individual secure storage in shared rooms, that may be one thing to look into one day if you are trying to improve services.

  • 13 Apr 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks so much for your feedback. We are currently working on a plan to add lockers to any of the rooms that don't have them so that we can provide secure storage in all rooms. Hope to see you in Wellington again and hopefully you can stay a little longer on your next visit.

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