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Nomads Capital Backpackers Reviews

118 Wakefield Street, PO Box 11-247, Wellington, New Zealand

Reviews & Ratings Explained

81%

Rating
1004 Total Reviews
  • 75%Value For Money
  • 90%Security
  • 95%Location
  • 76%Staff
  • 72%Atmosphere
  • 83%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

Had all of my food stolen from the fridge. The staff didn't care and acted like it was a rare thing to happen. Then it happened to me again. Other guests I talked to reported similar experiences with their food. Anyone can walk in off the street and access the kitchen so I am not surprised this happens. A towel of mine was stolen too. Internet was slow even though you have to pay extra for it. Staff generally wasn't very friendly or helpful.

Owner Comment (Hide)
I'm sorry to hear that you have had an unpleasant experience while staying with us. It is very rare that we have issues with missing food but did have a few guests reporting this a while ago who, when they spoke to us, were given some basic essentials so that they were able to make something to eat. Things like towels can often be picked up by accident so always best to check with other guests as well as staff who would have been more than happy to help or provide a replacement for you.

74%

Overall a good hostel

Owner Comment (Hide)
Hi there, thanks very much for taking the time to leave your feedback and I'm glad to hear that you enjoyed your stay with us. Feel free to let us know if there is anything we can improve on and hope to see you back in Wellington again in the future. Kate, Hostel Manager

91%

Free food in the evening which is great for ppl on a small budget, hostel is quite clean and really save

Owner Comment (Hide)
Hi there, thanks so much for taking the time to leave your review. Really glad you found the hostel clean and felt safe here. Great news that you enjoyed the free snack meal too, always nice to have some free food AND have someone cook it for you! Enjoy the rest of your travels and hope to see you back in Wellington soon. Kate, Hostel Manager

77%

Very sterile hostile. Not too much fun. Good location, but wouldn't stay there again.

Owner Comment (Hide)
Hi there, thanks for taking the time to leave your feedback. I'm sorry you found us a little sterile and not much fun, it's not something we often hear so I'm sorry you felt this way. We do try to strike the right balance between a fun hostel and also a place where our guests can chill out and relax. I hope it didn't affect your stay too much and hope that you might change your mind and give us another try again in the future. Kate, Hostel Manager

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