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Nomads Melbourne Reviews

196-198 A'Beckett st., Melbourne, Australia

Reviews & Ratings Explained

73%

Rating
1281 Total Reviews
  • 71%Value For Money
  • 72%Security
  • 83%Location
  • 78%Staff
  • 72%Atmosphere
  • 67%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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54%

I have very few good things to say about this hostel, it was the worst nomads I've stayed at. In my 11 months in Australia it was also one of the worst hostels alltogether. Cold showers, tiny room with no storage, tiny rundown kitchen, key card stopped working on a daily basis, housekeepers barged in without knocking.

  • 24th Aug 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)


77%

Very quiet when we were staying, really not much of an atmosphere, the hostel bar was always empty. Wouldn't recommend if you're looking for a lot of fun. The kitchen is very small and always full of filthy dishes, not enough cutlery and there is nowhere to eat!!! There is a cinema room which is super nice but the connections for the projector don't work so waste of a room. But the staff were very friendly and its located right in the city. and not too expensive, good for a quiet nights sleep.


77%

The hostel is really good on making you pass a good time..Every night something different !Great .. The order and the cleanliless of the kitchen should be better manage ! It was not a pleasure cook there . I booked two beds in a Six beds dorm. With Bathroom and the cleanliless is accetable . For Young People in holiday i will recommend.

  • 15th Aug 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Yeeeew - we are so glad to hear you enjoyed your stay in particular the bar events. We have recently revamped the bar nights so there is something awesome happening every night of the week. Again, sometimes guests do not clean up after themselves but we are looking at ways to combat this. Have a great time in Oz and come back and visit us soon! Nomads Melbourne :)

83%

Nomads has got a good atmosphere and bar area. Helpful staff. Issues are that the kitchen is very small and dirty. The pans were never washed up and there was no tea towels or anything to dry so everything was wet. Also the key cards do not work well, I had to ask mine to be changed 4 times (I was there 1 night) and it still didn't work luckily the girls were in the room to let me in, often they just left a shoe to stop the door from closing. 1 night is cheap stay wouldn't stay here longer.

Owner Comment (Hide)
Hey, thanks for the feedback. We are stoked you enjoyed the awesome bar we have here and thought our staff were legends. Our kitchen is cleaned continuously throughout the day but unfortunately some guests don't always clean up after themselves. We are working on ways to combat this. Our key system is in the process of being overhauled and things have greatly improved. We hope you will give us another go next time you are in town - Best wishes Nomads Melbourne :)

91%

The thing about nomads is its homely atmosphere and extremely helpful staff. They more than make up for the key cars that don't work very well. The kitchen is small, but well stocked, great place to make friends over jostling for frying pans. After a while it'd started to feel like home. And also very professionally managed for most part. Definitely recommended.

Owner Comment (Hide)
If you feel at home here then our job is done. We are so glad you felt comfortable and enjoyed your stay here. You were an awesome guest and we have got nothing but love for ya legend! See you next time - Nomads Melbourne :)

86%

Good, clean affordable dorm room right in the CBD. Will stay there again next time I'm down in Melbourne.

  • 31st Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Cant wait to see you again bud! Good luck on the travels and see you next time you are in town. Much love, Nomads Melbourne :)

83%

The room key/cards don't work well, quite inconvenient when you can't get back into your room in the middle of the night after using the bathroom. Because of this people prop the doors open which increases the opportunity for theft. The baggage room is a wonderful thing to have but there is nothing to stop a guest taking anything they want out of it as once u have the key you are around the corner where no one can see and no one knows if what you take out is actually yours.

  • 30th Jul 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Hi there, thank you very much for your feedback. You are quite right our key system has not been working properly but is currently in the process of being overhauled. This has greatly improved our system. The baggage room is similar to any luggage room you will find in any other hostel, it is a free space for people to lock their belongings but is not monitored by staff. Have a great trip in Oz, good luck with your future travels. Nomads Melbourne :)

89%

I enjoy very much my say at Nomads Melbourne. If you wanna stay in the city, you couldn't ask for a better location. It's just in front of Victoria`s Market. The staff was very friendly and helpful as well! The only problem with the hostel I guess -it`s not hostel related, but with some other guests - is that people have actually been stealing food in there and they still haven`t been catch. So if you are planning on staying here, keep your food locked in your room.

Owner Comment (Hide)
Hey, thanks for the review, we are stoked you enjoyed yourself! We rarely have food go missing from the fridge but when we do it is because it has not been properly labelled and has been cleared out by our cleaning staff. Gotta keep things clean! Hopefully see you next time you call through - Nomads Melbourne :)

57%

Booked a long time in advance through hostel world and when I arrived at the hostel with my friends it was more than half the price for almost double the nights. Staff would not accommodate for this change which was very frustrating. Apart from this the hostel was relatively clean and would have been reasonable if I was charged the rate that people walking in off the street were.

Owner Comment (Hide)
Hey, thanks for taking the time to leave feedback. We are sorry you weren't happy with the pricing of our hostel. Like any other hostel, hotel or airline etc pricing varies depending on various factors. Keep your eye on www.nomadsworld.com for the best deals. Best wishes for the future. Nomads Melbourne :)

20%

rude staff, dirty bathroom, food was stolen from the fridge

  • 11th Jul 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there. Thanks for the feedback. You clearly have not had a good stay with us and we are very sorry about this. We would love it if you would contact us on piers@nomadsworld.com so we can discuss this further and restore your faith in the Nomads brand. Look forward to hearing from you. Thanks - Nomads Melbourne

66%

Kitchen was badly equipped, our food was stolen from the fridge even though it was clearly labelled, there were too many beds in the rooms so it was very stuffy, and the key cards kept failing which was annoying, especially in the middle of the night!

Owner Comment (Hide)
Hey there, thanks for taking the time to review our hostel. We are disappointed you didn't find our hostel up to scratch. We have had problems with our keys and this is the process of being fixed as we speak. Please drop us an email on piers@nomadsworld.com and we will see what we can do to make it up to you - Nomads Melbourne :)

46%

Room was grubby, dirty, smelled like burning hair due to the bad electric heater and poorly vented room. One toilet for a whole floor. Water stopped working, so no taps or showers. One tiny shower in the room that you could barely squeeze into. No towels at reception. If wanting a towel $15 deposit. So expensive. No night activities planned. Bar was good but the pool table was broken and there was no atmosphere. Staff should aim to get guests interacting.

Owner Comment (Hide)
Hey, thanks for the feedback. We had to turn our water off for 20 minutes during your stay to do some essential maintenance work in the building. We are sorry if this affected you. We have four toilets and showers on each floor as well as en-suite rooms available. We are sorry if that was not properly explained. We have just had a huge overhaul of the bar activities so there is something planned every night! Please feel free to contact us on piers@nomadsworld.com to discuss this further :)

91%

Nice clean friendly hostel, 5minutes walk to cbd and markets. Good wifi between 6am-7pm. Need more pots and pans in the kitchen! And the bar is ridiculously expensive for a backpacker place. No wonder it was Empty most nights which I found more difficult to meet people other then those in my room. It was very loud and dark so when u do talk to someone u have to shout.

Owner Comment (Hide)
Hey, thanks for taking the time to leave feedback for us, it is really important to allow us to continually improve. We have recently restocked the kitchen - pans for everyone! Our bar has a happy hour and a $4 loose change menu and we reckon it is reasonably priced. This will be brought up at the next bar meeting however! If you come back and visit, hopefully you have a blast in the awesome Industry Bar! Nomads Melbourne :)

89%

Stayed for 3 nights and had a really good time. The location is excellent as is the atmosphere that surrounds the place. Met loads of excellent people and the bar was really nice, couldn't hear a sound from the bedroom either which is amazing. Bathrooms were average but not a huge deal, never had to wait to use them. Overall really good and would stay again!

  • 20th Jun 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for the review friend! Glad you enjoyed yourself here at Nomads Melbourne and we look forward to seeing you next time you are in town. Big love from us to you :)

80%

rooms were really cold need better heating, some staff were rude and took forever to serve you and looked like they didnt wanna be there overall was a great place just few things here and there.

Owner Comment (Hide)
Hey, thanks for taking the time to leave a review. We have overhauled our heaters so the rooms are toasty for all our lovely guests. We are disappointed to hear you weren't happy with the performance of our staff as we pride ourselves on our employees here at Nomads Melbourne. Please contact us so we can discuss this further :) Kind Regards Nomads Melbourne

74%

The locking mechanism of our initial room was broken meaning the door had to be constantly propped open - staff were aware of the probleem but were not doing anything about it. The small kitchen was often messu with dishes left out but the general level of cleanliness wasnt too bad. Entertainment seemed pretty good, with a bar downstairs

Owner Comment (Hide)
We are currently revamping our lock system but we are sorry this maintenance issue was not resolved immediately. We are stoked you enjoyed the bar as we put a lot if effort into providing a sociable and lively atmosphere for everyone to enjoy. Hope to see you back soon Nomads Melbourne :)

57%

The staff were slow to check us in, the facilities were ok, but the kitchen is very small and pots/pans are beyond cleaning!! The showers were not very warm. I booked a female dorm but had male staff walk in on two occasions without knocking, once whilst I was getting dressed. I am also due a phone call from a manager which I've still not received and when checking out the staff member seemed totally unenthusiastic!! I wouldn't recommend to anyone unless you need something cheap

Owner Comment (Hide)
Hi there, thank you for taking the time to leave us some feedback. We are very disappointed to hear about your experience at Nomads Melbourne and would like to work on rebuilding your confidence in us. We were sorry to hear our staff weren't up to scratch as they are extremely competent and go above and beyond for Nomads. We will address the housekeeping issue immediately. Please contact us on bookings@nomadsmelbourne.com to discuss this matter further. Kind Regards Nomads Melbourne.

66%

The main issue with the security is food in the fridges and kitchens which if you leave in there unlocked will most definitely get stolen, food lockers would be a good idea. Due to the bar downstairs you are unable to take in your own alcohol into the hostel and although the bar is cheap compared to other bars it is still expensive for a backpacker. Some of the rooms, the lobby and shower areas are cold in winter time. Overall though not a bad place to stay and very good location.

Owner Comment (Hide)
Hi there, thanks for the feedback. We rarely get complaints about food going missing but this is something we will address immediately. We are a dry hostel but we have a great happy hour and an awesome beer garden to have a drink in. We are stoked you enjoyed the location of the hostel as we think it is one of its main selling points. Hopefully we will see you again if you revisit Melbourne. Thanks - Nomads Melbourne :)

77%

Staff are friendly and nice

  • 27th May 2015
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Yeeew! Yeah they are. We are nothing without our helpful and friendly staff. They are true hostel legends! Thanks for the feedback. Thanks your lovely review the staff are currently eating some delicious 'thank you' treats for being so awesome. They say hi! Have a good one - Nomads Melbourne :)

77%

The hostel was overall good. I just wouldn't stay here again because I was always cold. The insulation in the room was poor - it felt like there was always a window open - even when the windows were closed and the heater was on. On that note, I I wish the showers were hotter just to compensate for the cold hostel and cold tap water (doesn't feel great when your brushing your teeth). Otherwise, the staff was very friendly, happy hour is cheap. Could definitely find a better hostel for cheaper

Owner Comment (Hide)
Hi, thanks so much for taking the time to review our hostel. We have added more heaters to the rooms since your stay as we have had an unusually cold winter here in Melbourne. Thanks for bringing to our attention the water temperature. This is the first complaint we have had about this so we will look into this immediately. Glad you loved the staid, glad you loved happy hour! Have a great trip in Oz legend. Nomads Melbourne :)

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