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Nomads Westend Reviews

412 Pitt Street, Sydney, New South Wales, Australia

Reviews & Ratings Explained

68%Overall Rating

From 54 ratings
  • 64%Character
  • 65%Security
  • 84%Location
  • 75%Staff
  • 66%Atmosphere
  • 52%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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90%

I really enjoyed the daily FREE activities, the entertainment guy was really nice, and easy to chat too. I loved the free food and goon he gave us too! The reception staff where really welcoming, and seem to be enjoying there work, especially the kiwi bro!!!! Level one is fun, love the bean bags!! And a great place to meet new people, the kitchens not bad either lol as backpackers go ;) clean rooms too, compared to others in Sydney CBD. Cool as Bro!!!!

  • Novice Nomad
  • 13 Jan 2012
  • Anonymous
  • England
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Hi Kate, Than you very much for your suoer awesome feedback during your stay with us at Nomads Westend. We are over the moon that you enjoyed your stay with us, The staff here are pretty cool and with their passion and friendliness you can really see that they do love what they do. Chris our entertainment guy is a pretty awesome dude....He does a very good job at ensuring our customers are not only loving the hostel, but are also loving Sydney! The Free Goon is always a nice treat and funnily enough, a part of Aussie that you will always remember.....believe me! Ah, Mr John...Our token Kiwi Bro...he is very cool and such a nice guy, however lets not give him a big head :-) If you are travelling over to New Zealand you will find some over his Kiwi Bro friends working at our sister hostels Nomads Auckland and

30%

Train your receptionists to be able to deal with simple requests, and improve their customer service skills. Rooms REALLY shabby and smell of mould, worst hostel stayed at in Australia. Hot water wasn't working - paid for an ensuite, couldn't use the shower. Mentioned this to reception on check out, the only response we got in a stroppy voice was 'yeah my shower was cold too this morning'. As far as I'm aware your receptionist didn't pay for her room, so I really don't care if her's was cold!

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • England
  • Female 25-30
  • (2 reviews)


40%

it sucks.

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • South Korea
  • Male 18-24
  • (1 review)


87%

I arrived for checkin at 2 & the queue was so long that I didnt even get checked in until just after 2.30 although I was irritated the staff were extremely friendly & helpful that I forgot about my initial anger. My room was pretty basic but I can't complain it was clean. Amazing activities each night, this is definitely the place to meet people and have a good time!

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • England
  • Female 18-24
  • (2 reviews)


37%

Extremely rude staff, implied I was a liar on two occasions. Toilets were the worst Iv ever seen (and smelt) and "cleaning" them was simply unblocking them and maybe adding some toilet roll. the worst staff I have ever come across staying in a hostel, and I have stayed in many across the world!! I hated this hostel, and have already diverted people away from staying there. The guy in charge of entertainment, Chris, was nice but thats it. I left here feeling disrespected and extremely angry

  • Novice Nomad
  • 07 Jan 2012
  • Anonymous
  • England
  • Female 18-24
  • (1 review)


87%

The price of the rooms depends on how lucky you are. You can get the best room on the lowest price. The location is good and the hostel is also good, but I think there is too much advertisment for what it can offer

  • Novice Nomad
  • 07 Jan 2012
  • Anonymous
  • Romania
  • Female 18-24
  • (5 reviews)


43%

Roaches fridge not cold my food went off very bad lifts

  • Novice Nomad
  • 05 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


57%

Elevator rarely if ever working,as well as a broken window in the bathroom of dorm room.Probably the worst hostel ive stayed in by some distance in Australia.Location is its only saving grace which is probabably why it is in such a state of disrepair.

  • Novice Nomad
  • 04 Jan 2012
  • Anonymous
  • Ireland
  • Male 25-30
  • (1 review)


67%

Great place to party! Always cool people around ( I stayed round NY). Rooms are dirty, old and full of mold. Kitchen should be cleaned more often and there should be more plates, cutleries and mugs.Hostel staff is friendly ;-)

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Finland
  • Female 25-30
  • (2 reviews)


47%

Did not like this hostel, it was FILTHY, in poor condition, not very well equipped- the kitchen had 4 working hobs that was designed for 13 floors, two mugs and no cleaning products! Bed bugs were found in the room and staff didnt have a helpful attitude towards dealing with the problem! Wouldnt stay again! Dont recommend staying here

  • Novice Nomad
  • 22 Dec 2011
  • Anonymous
  • England
  • Female 18-24
  • (1 review)


63%

This wasn't the best hostel to have stayed in over Christmas. All of the staff are friendly and there are a lot of activities on a daily basis but all 90% are getting pissed. If you want a party hostel then this is the place for you. The rroms, kitchen and lounge area weren't very clean and could have been cleaned more often. The room was far too small for six beds.

  • Novice Nomad
  • 20 Dec 2011
  • Anonymous
  • England
  • Female 18-24
  • (4 reviews)


70%

activities at night were great, staff was super friendly, really like the blonde girl and guy from canada who worked at the front desk were super nice. chris who ran the activities was really friendly too. the kitchen was kind of a mess. people left dishes dirty and they sat on cleaned dishes, making all the dishes dirty

  • Novice Nomad
  • 11 Dec 2011
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


57%

When i first arrive 2pm check in way to late ...Given key after long wait as only 1 lift in operation get to room key not work had to go back down the slow lift start again .....Bathroom door in room falling off ...Not as clean as it could be .

  • Novice Nomad
  • 01 Dec 2011
  • Anonymous
  • Australia
  • Male 31-40
  • (1 review)


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