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Nord Hostel Reviews

10 Bolshaya Morskaya St, St Petersburg, Russia

Reviews & Ratings Explained

73%Overall Rating

From 4 ratings
  • 75%Character
  • 80%Security
  • 100%Location
  • 65%Staff
  • 65%Atmosphere
  • 55%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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93%

I had a great stay in Nord Hostel and so much fun. Hostel's location and staff are perfect. Do not hesitate to book!

  • Novice Nomad
  • 14 May 2012
  • Anonymous
  • France
  • Female 25-30
  • (4 reviews)


43%

When we arrived from the night train we had to wait for nearly two hours for staff to arrive despite being within their advertised opening hours. The hostel was rundown and bathroom and kitchen were filthy. Our passports were not checked and there were no staff in the hostel for almost the entire duration of our stay. We had paid for 4 nights but left after one night because we felt uncomfortable with the situation. Marsha was rude and aggressive in our subsequent e-mail communications.

  • Novice Nomad
  • 31 Dec 2011
  • Anonymous
  • Canada
  • Female 25-30
  • (3 reviews)

Owner Comment (Show)
Dear Guest, we have discussed this situation the number of times and I really do not understand why this is still the issue. You had arrived one day later, when nobody expected you to arrive. In case of no-show your reservation is automatically cancelled, even you had paid in advance. The things you describe are the consequences of your unexpected arrival, as you were the only clients this day. Kind regards, Marsha Hermans



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