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Novella Italy Reviews

Via Guido Monaco, 25, Florence, Italy

Reviews & Ratings Explained


91 Total Reviews
  • 89%Value For Money
  • 80%Security
  • 79%Location
  • 83%Staff
  • 77%Atmosphere
  • 77%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Easy to find and short walk from main train station. Rooms were huge and clean, be was very comfy. However the light in our room didn't work and curtains were see through. Bathrooms were a bit old and the shower wasn't great but had lots of warm water


In general, it wasn't a good stay. At first, despite I have warned them I would arrive later at night, there were nobody on the reception. I tried to call them but they didn't want to help me. My luck was that the owner of another hostel on the building helped us. About the room, it was dusty but the bed was clean and the bathroom wasn't good, because the water in the shower was very cold. The worst part was the "breakfast", where there was bad food, nobody to serve u and the dishes were dirty.

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