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Novella Italy Reviews

Via Guido Monaco, 25, Florence, Italy

Reviews & Ratings Explained


43 Total Reviews
  • 83%Value For Money
  • 82%Security
  • 80%Location
  • 77%Staff
  • 72%Atmosphere
  • 81%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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bad room was flooding, and The heaven of mosquitos, Hot room, and bad breakfast I can't explain bad thing of this hostel


We liked the location - you can´t park in the centre. This hotel is quite near the centre - about 10 minute walk. Other things were OK. There is a shared bathroom, but we knew about this in advance, so we can´t complain..Fortunately, there are only 3 double rooms, so it is OK: The staff didn´t look very friendly and you can´t pay by card ( but it is also said on the web page, so we were prepared ). And we didn´t like breakfast which was very small - pre-packed croissant and some biscuits.


Breakfast very basic. Small but useable kitchen. Great large bedroom. Free laundry facilities and drying rack. Room and bed made everyday. Quite a walk (30 minutes) to main attractions.


Location is near the main train station and 10-15minutes walk to the old town. Bus stop just downstairs. The host family lives in their private rooms in the same apartment, but they always respond to you when you have questions and were very helpful.


Our room was pretty spacious and it was nice to have a private double. The breakfast consisted of a packaged croissant and packaged toast (didn't even know that existed). Certainly not enough for a breakfast, or an all you can eat like most hostels. But the facilities are great. Wifi is spotty but accessible in the hallway.


We've stayed there for 2 nights on the first days of June and after first night I had almost 20 mosquito bites. So if you want to sleep well and not be covered by little red dots in the morning, you should be well prepared.


Decent basic accommodation - staff is not very friendly or helpful, but it is in a good local and close to the train station.


the host were very nice with us. tis is a quiet plac at 5 minute walking from the train station et 10 min from the center


It was a great experience in Giovanna's hostel. Very warm, comfortable, clean, and nice. It had a lovely breakfast and coffee machine just outside our room. The only bad thing was that the toilet was two floors above us making things a little complicated.


Good points: - reasonable price - large room - proximity to the station and easy to find. Next to a main road, but not noisy.Polite gentle owner. Bad points:- The whole house smelt of sickening air freshners . Our room had a strong smelling plant in it . The shutter couldn't be raised, there was no catch to open the window and let in fresh air. There was a single sheet on a double bed, bed covers were very thin, and the central heating left on all night. Better to give warmer covers .


The hostel is a very good option, the price/quality relation is perfect. The room was big, clean and comfortable. The bathroom was ok, considering it was a shared bathroom with the other two rooms. The wifi worked perfectly. The kitchen itself was a little bit dirty, but it had everything we needed to prepare some nice pasta. The breakfast was very good, in quantity and quality. An excelent option!


Although the location was great, the overall experience and staff weren't. First off, when we arrived we were not given any keys or a map. We only got our keys after we flagged down a staff member before they left the facility. There was only one bathroom for a total of four rooms holding 2 to 3 people with most being females. Also the one night we tried using the kitchen the owner came in after we left and locked the kitchen door. Overall not a great experience compared to the other hostels.

  • 5th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


Location was good for travellers. Not too far from the station, and about 20 minutes to the bus stop for the Bologna airport bus (we flew out from Bologna, so had to catch the shuttle bus). Then only about 20min walk to the city centre. Only 3 rooms, 1 bathroom with old stiff locks that need oiling to keep working! Basic breakfast, with a few kitchen bits to do a little cooking yourself. The lady was nice, but doesn't speak English. It was ok for 2 nights when most time is spent out sightseeing.


Excellent localization, near center of city, all very clean,big room and bed, excellent facilities and good atmosphere. The breakfast is not bad but, also not is one of the best.

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