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Novella Italy Reviews

Via Guido Monaco, 25, Florence, Italy

Reviews & Ratings Explained

78%

Rating
55 Total Reviews
  • 83%Value For Money
  • 80%Security
  • 80%Location
  • 77%Staff
  • 73%Atmosphere
  • 81%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Located 300m from the SMN train station in a quiet, respectable side of the city, but still easily within walking distance of the city centre and it's nightlife. We had a charming private double bedroom with a quintessentially Italian theme to it. The receptionist was extremely friendly ans welcoming especially by comparison to our accommodation in Rome, even allowing us to leave our baggage in the foyer all day after we checked out til our late night train departed. Would definitely return.

  • 11th Aug 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)


80%

Novella Italy in general was a good BandB, but somethings were a bit disappointing. The breakfast was poor, WiFi did not work and you could not use the kitchen for cooking. Location was good, 10 min walk from central station and the room was very spacious.


89%

The hostel was ideal for what we were looking for which was a base whilst we looked around Rome. The only thing was one of the keys didn't always work for the main door so we had to sometimes wait until someone else came in. Aside from that it was a great place to stay.


46%

the location was good, but the area at night was ugly. the place was clean but the service bad because we requested that change the lamp because there was no light and never did. other host stole a coke from the fridge twice and twice we had to report it and they gave us a newone , the first night they didnt gave us the enter key to the place and we had to wake a host to open us, after waiting several minutes outside. the guests dont pay atention to the necesities of the hosts.

  • 28th Jul 2014
  • Novice Nomad
  • Anonymous
  • Argentina
  • Couple, 25-30
  • (1 review)


97%

The hostel is 10 minutes away from the centre, it is not expensive at all and the staff is amazing. Our room and the shared bathroom was clean all the time. The breakfast was also nice. If we had any problems, the staff helped us. It is safe, you don't have to worry about theft. They treat their guests very nicely. I am sure that I will choose the Novella Italy hostel when I go back to Florence.

  • 22nd Jul 2014
  • Novice Nomad
  • Anonymous
  • Hungary
  • All Female Group, 18-24
  • (1 review)


20%

bad room was flooding, and The heaven of mosquitos, Hot room, and bad breakfast I can't explain bad thing of this hostel


83%

Quiet part of town a short stroll to city and train station. Huge rooms with wifi. Only downsides are no airconditioning and heaps of mosquitos so made it hard to sleep. But everything else was good. Good value for money for backpackers like us!


100%

Very clean, comfy bed, close to the station and an easy walk in to central florence!


89%

Location, staff, cleanliness, breakfast and of course Giovanna is perfect ! :) It can be preferred unwavering.


77%

We liked the location - you can´t park in the centre. This hotel is quite near the centre - about 10 minute walk. Other things were OK. There is a shared bathroom, but we knew about this in advance, so we can´t complain..Fortunately, there are only 3 double rooms, so it is OK: The staff didn´t look very friendly and you can´t pay by card ( but it is also said on the web page, so we were prepared ). And we didn´t like breakfast which was very small - pre-packed croissant and some biscuits.


89%

Breakfast very basic. Small but useable kitchen. Great large bedroom. Free laundry facilities and drying rack. Room and bed made everyday. Quite a walk (30 minutes) to main attractions.


89%

Location is near the main train station and 10-15minutes walk to the old town. Bus stop just downstairs. The host family lives in their private rooms in the same apartment, but they always respond to you when you have questions and were very helpful.


80%

Our room was pretty spacious and it was nice to have a private double. The breakfast consisted of a packaged croissant and packaged toast (didn't even know that existed). Certainly not enough for a breakfast, or an all you can eat like most hostels. But the facilities are great. Wifi is spotty but accessible in the hallway.


57%

We've stayed there for 2 nights on the first days of June and after first night I had almost 20 mosquito bites. So if you want to sleep well and not be covered by little red dots in the morning, you should be well prepared.


63%

Decent basic accommodation - staff is not very friendly or helpful, but it is in a good local and close to the train station.


86%

the host were very nice with us. tis is a quiet plac at 5 minute walking from the train station et 10 min from the center


89%

It was a great experience in Giovanna's hostel. Very warm, comfortable, clean, and nice. It had a lovely breakfast and coffee machine just outside our room. The only bad thing was that the toilet was two floors above us making things a little complicated.


71%

Good points: - reasonable price - large room - proximity to the station and easy to find. Next to a main road, but not noisy.Polite gentle owner. Bad points:- The whole house smelt of sickening air freshners . Our room had a strong smelling plant in it . The shutter couldn't be raised, there was no catch to open the window and let in fresh air. There was a single sheet on a double bed, bed covers were very thin, and the central heating left on all night. Better to give warmer covers .


77%

The hostel is a very good option, the price/quality relation is perfect. The room was big, clean and comfortable. The bathroom was ok, considering it was a shared bathroom with the other two rooms. The wifi worked perfectly. The kitchen itself was a little bit dirty, but it had everything we needed to prepare some nice pasta. The breakfast was very good, in quantity and quality. An excelent option!


54%

Although the location was great, the overall experience and staff weren't. First off, when we arrived we were not given any keys or a map. We only got our keys after we flagged down a staff member before they left the facility. There was only one bathroom for a total of four rooms holding 2 to 3 people with most being females. Also the one night we tried using the kitchen the owner came in after we left and locked the kitchen door. Overall not a great experience compared to the other hostels.

  • 5th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


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