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OH Casa Sintra

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reviews
8.2
Fabulous 30 Total Reviews
  • Value For Money 7.3
  • Security 8.0
  • Location 8.0
  • Staff 8.0
  • Atmosphere 8.7
  • Cleanliness 9.3
  • Facilities 8.0
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8.2
Fabulous 30 Total Reviews
  • Value For Money 7.3
  • Security 8.0
  • Location 8.0
  • Staff 8.0
  • Atmosphere 8.7
  • Cleanliness 9.3
  • Facilities 8.0
OH Casa Sintra Located at Rua Gago Countinho 2, , Sintra.
OH Casa Sintra
Portugal
Sintra Sintra 2710 Rua Gago Countinho 2
82% 30
38.8004034 -9.3826460
OH Casa Sintra
    Rooms available

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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28th Dec 2015
6.0

We arrived, no staff was waiting for us (around 6pm, not late at night). They left a note telling us to call a number. Lucky I had a phone with internet, or it would have been impossible. Called and they explained where the keys were (not very safe). Btw, forced the door and it opened, locks not that strong... Anyway, we were told the recep would come at 10pm. We went to dinner and returned to the hostel to wait for the recep but she never came! The lights went down whenever we turned heat on :(

    • 6.0Value For Money
    • 4.0Security
    • 6.0Location
    • 6.0Facilities
    • 4.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
View Property Reply

We are very sorry you didn't enjoy your stay at Oh Casa and we apologize that there has been a complete lack of communication from our side. The receptionist fall sick and had to go to the hospital and we had difficulties to meet our clients that day. However please be assured that this is not our usual behaviour and we are there for our clients making sure they have an excellent stay. We hope you'll give us a second chance by visiting us again. We would love to host you to show that you should have a great experience with us. Best regards, The Oh Casa Team

  • Anonymous
  • Australia, Couple, 31-40
  • Avid Traveller
  • 10 reviews
18th Nov 2015
9.7

Absolutely brilliant! Danila, Maya and Hugo were wonderful hosts. Hugo's meal is a must, and the girls went above and beyond when it comes to settling you in and providing touristy information. . Location was fine, probably being a bit harsh, but had to mark them down for something. Loved the place.

    • 10.0Value For Money
    • 10.0Security
    • 8.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness

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