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ONCE in Cape Town Reviews

69 Kloof street, Cape Town, South Africa

Reviews & Ratings Explained

92%

Rating
122 Total Reviews
  • 90%Value For Money
  • 91%Security
  • 96%Location
  • 93%Staff
  • 92%Atmosphere
  • 91%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Great and friendly staff that are very helpful and will go out their way to go above and beyond.

  • 18th Aug 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


100%

Unfortunately just two days prior, I received a notice that although my reservation had been confirmed several weeks prior, Once Hostel revoked my reservation due to overbooking. They scheduled us at another hostel in town, which was nice but a bit of a hassle.

  • 13th Aug 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


97%

Lekker breakfast, nice staff. Would come again.


91%

Great hostel with great vibe. Ideally located to go out but you often won't even ant to leave because the attached bar, Yours Truly, is so happening.


97%

Amazing!!


94%

Extremely professional place with great facities and security. The staff are very helpful and responsive. There is a lively bar and restaurant which can cause trouble sleeping if you are making it an early night, especially if you are given a room on that side of the building. This is the base to tour Cape Town for a week.


57%

The rooms were very small. The bathroom was not clean, there were cockroaches in it. The cleaning staff went through my things and they even threw something away without asking. That is something, what is just not acceptable! The kitchen was dirrty and much to small for such a big hostel. The location is amazing, but I have the impression, that this is taken as an excuse for the "not so working" residual of the hostel.

  • 7th Jun 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


97%

It was clean, the location is central, the staff very much friendly, really value for your money, breakfast excellent. It is just noisy when you enter, but ag its okey.

  • 29th Apr 2015
  • Novice Nomad
  • Anonymous
  • South Africa
  • Female, 41+
  • (1 review)


94%

Great staff, thank you so much for the warm welcome!


94%

Fantastic atmosphere, amazing staff not only at reception but the bar staff really cheer you up as well with how welcoming they are. Loved the breakfast service and the facilities. Reception go out of their way to make sure you are looked after.

  • 15th Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


97%

Amazing Atmosphere and an excellent partnership with Yours Truly for great food and drinks. The rooftop bar with live music is awesome. Only thing stopping it being the perfect hostel for young people is the beds are quite close together meaning it gets quite hot at night and the fan isn't a sufficient cooling system. I don't know how bearable it would be during the summer months. Stayed here for our last three nights in Cape town and we all wish we had stayed there for our full trip.


94%

Room was clean and secure. Our bedroom door did not close fully unless we locked it. The WiFi is weak in the rooms and is best in the lobby. The restaurant/bar is always loud and crowded during the day, but closes around midnight. Staff are friendly but sometimes unprofessional. Airport pickup was convenient, but the price was not given upfront (we were charged after arriving at the hostel).




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