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Old Centre Hostel Hanoi Reviews

19 Hang Hanh, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained


47 Total Reviews
  • 94%Value For Money
  • 96%Security
  • 99%Location
  • 97%Staff
  • 91%Atmosphere
  • 96%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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We had a very comfortable stay here. The staff are very knowledgeable about the local area and are keen to help in any way they can. We didn't get to say goodbye to Ms May, our gracious receptionist - thanks for taking care of us! ~ The Irish and Korean guys.


The hotel was great already by its location, stylestyle and flair. But really excellent it is through the extraordinary service provide there. I'm travelling a lot, but seldom met better service or felt more welcome, even in hotels was more expensive. A special big thank you to the young Lady Mae, who was so kind, friendly, warm hearted and helpful. She really made this stay most memorizable memorizable! :)))


Loved my stay here very much! The staff is very, very friendly and helpful...Location of the Hotel is perfect, delicious breakfast in the morning...snacks and fruits available all day! Someday I will come back to Hanoi and I will definitely stay in this Hotel again!


Great staff who helped arrange airport drop off. Good location walkable distance from many Hanoi sights.


Very friendly staff who were helpful in many occasions. Good location, near the lake in the old quarter.


Stayed here for one night at the end of our trip. The staff were helpful and friendly. Twin room was a good size. Great location near Ho Kiem lake and the Old Quater making it very easy to explore this part of the city on food - particularly ideal in the evening for eating. Not a party hostel but very convenient if you are just looking for a base to leave your stuff whilst exploring the city.


This hotel is nothing short of amazing. The staff are so fun, friendly and helpful with booking tours. Great location near Hoan Kiem Lake and the Old Quarter. I highly recommend the free breakfast. Rooms are spacious and comfortable, good A/C and wifi. I also recommend setting up a Halong Bay trip through the hotel - my favorite part of my 3 week trip! Thank you Old Centre Hotel for making my visit to Hanoi unforgettable. Will definitely stay here again!


This was a great place to stay if you are looking to relax. The staff all speak english and are all very helpful. Great free breakfast for you in the morning. The location is perfect. My girlfriend and I are a little bit younger and enjoy to have a more crazy fun place. But this place was great and all the fun is right outside the front door. The only issue I guess we had was that we booked a 8am private driver who showed up at 10am. As well, there were 15 other people in the van as well.


Excellent service and the best location in town. Trustworthy excursions. Cannot recommend enough.


Good value, great location, friendly staff, rooms were clean and cool, just off the corner from the lake, staff are lovely we took a shower after returning from a trip from Halong bay, had tea and organised onward travel, booked again on the same trip. Thoroughly recommend after a long flight and as an entry point through Vietnam.


The hotel is located right next to the Hoan Kiem Lake and is walking distance from all the nice places in the Old Quarters. The hotel staffs were extremely helpful with all the needs of their guests. The room was clean and tidy too. I would definitely stay here again when I am back in Hanoi.


What a wonderful hotel! Excellent accommodations (provided a change of towels, delicious free breakfast, cheap laundry service) and convenient location. However, the best part of staying here was by and large the warm-hearted and very sweet staff. They were so pleasant in welcoming myself and my friends. Thank you so much for helping to make our time in Hanoi so memorable!


Nice hotel in nice location. My only complaint is we stayed 1 night for $22 & had a huge room w/ big glass shower, then 2 nights later returning from Halong they told us they only had nicer $25 rooms. We arrived and they said they were "upgrading" us to a balcony room because they were overbooked. This room was tiny, no shower stall, and the balcony overlooked a noisy street with no view. We asked to be moved but they had no other rooms, they did lower the price but it was still dissapointing.


One of the friendliest hotels I have ever stayed at. The staff couldn't do enough for us in terms of advising on things to do, places to see. They booked a tour for us at short notice. Lovely room with balcony, security box etc, more like a hotel than a hostel, great breakfast too with Vietnamese dumplings etc. The location was excellent too, right beside lake in the heart of the Old Quarter of the city, Difficult to fault it really, excellent value for money


We really enjoyed our stay at Old Centre. Very tidy and clean. They clean out your room everyday. Endless coffee, tea and snacks. Value for what we paid was amazing - we thought we were in the wrong place! The ladies who work there are an absolute gem, and the men all very handsome :) 100% recommend.


I cannot say enough good things about this place! Every detail was accounted for, the staff were extremely friendly and helpful, the facilities were absolutely perfect and clean, and the location was ideal. Highly, highly recommend!!

  • 8th Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 25-30
  • (1 review)


On our arrival, we were met by the friendly and helpful receptionist - Ms Ann. Rooms were spacious and pretty, great location. They even placed roses petals on the bed!!! How sweet they are! Very grateful for the tour arranged by Ann, we were very satisfied! Highly recommended and would be my first choice for my next visit!

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