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On Top Backpackers Reviews

12 Filleul St, Dunedin, Dunedin, New Zealand

Reviews & Ratings Explained

81%

Rating
67 Total Reviews
  • 80%Value For Money
  • 87%Security
  • 93%Location
  • 78%Staff
  • 75%Atmosphere
  • 78%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

The hostel was in a good location. Even though the kitchen was really busy and full of people, there was always space in the fridge and availability at the stove top. We were in a private room close to the bathroom which was nice since most other guests had to walk outside to get to the bathroom area, brrrr. The bed was not that comfortable, but good enough.


89%

Great accommodation. Friendly staff. Will be back

  • 5th Jul 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Nicole Thanks for your comments Matt

83%

great central hostel. Please don't forget to actually greet your guests! It's bad customer service not to at least acknowledge people when they walk in and are obviously waiting to be served.

  • 2nd May 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 31-40
  • (1 review)


63%

Unfriendly greeting from owner initially made a terrible impression! Breakfast and other backpackers made the scene just fine! A bit noisy and the kitchen could be improved...I guess some travellers have to be threatened to do their dishes. All in all my rating 75%. Needs small shelves in shower stalls! Cheers


91%

Fab location, lovely facilities, lovely stay

Owner Comment (Hide)
Thank you for your positive comments. We are happy you enjoyed your stay!

71%

Rooms are very small and opening a window is not an option


49%

Dirty toilets. Small kitchen. Not enough space in refrigerators. Room only had 2 electric sockets, that was on 1 hour timer. Looks nice at first glance, but is not a nice place.


71%

Good location. Free breakfast was good (albeit simple). Secure keys were good but no lockers. "Free wifi" wasn't working when I was there, free computers downstairs but they were extremely slow. This made it difficult to plan, especially because wifi is not available in many cafes in Dunedin and library wifi was temperamental. Not much info on what to do (i-site nearby). Staff were a bit absent and busy with the bar downstairs. Kitchen was good and bathrooms were ok.




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