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12 Filleul St, Dunedin, Dunedin, New Zealand

Reviews & Ratings Explained

85%

Rating
70 Total Reviews
  • 84%Value For Money
  • 89%Security
  • 96%Location
  • 83%Staff
  • 79%Atmosphere
  • 84%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

everything goes well except the staff give me a wrong room for the first night and, i got no choice to change it. well, thats really a big mistake anyway but, fortunately i got back to the right one next day.

  • 18th Sep 2014
  • Novice Nomad
  • jad0wxu
  • China
  • Male, 25-30
  • (1 review)


86%

The bathroom was a bloody mess when I had a morning shower. There were leftover toiletries that needed to be binned and all the hand basins were covered in hair from shaving and for some odd reason pubes, this isn't the hostels fault I just think the guests were excessively useless which is saying something from a student's opinion. Because so much water accumulates on the floor of the bathroom I would suggest either putting in grated wooden floor mats or something so you don't stand in puddles.

  • 4th Sep 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 18-24
  • (1 review)


80%

The hostel was in a good location. Even though the kitchen was really busy and full of people, there was always space in the fridge and availability at the stove top. We were in a private room close to the bathroom which was nice since most other guests had to walk outside to get to the bathroom area, brrrr. The bed was not that comfortable, but good enough.


89%

Great accommodation. Friendly staff. Will be back

  • 5th Jul 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Nicole Thanks for your comments Matt

83%

great central hostel. Please don't forget to actually greet your guests! It's bad customer service not to at least acknowledge people when they walk in and are obviously waiting to be served.

  • 2nd May 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 31-40
  • (1 review)


63%

Unfriendly greeting from owner initially made a terrible impression! Breakfast and other backpackers made the scene just fine! A bit noisy and the kitchen could be improved...I guess some travellers have to be threatened to do their dishes. All in all my rating 75%. Needs small shelves in shower stalls! Cheers


91%

Fab location, lovely facilities, lovely stay

Owner Comment (Hide)
Thank you for your positive comments. We are happy you enjoyed your stay!



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