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On the way Hostel & Guest House Reviews

via Montesanto 50, Palermo, Italy

Reviews & Ratings Explained

90%

Rating
96 Total Reviews
  • 87%Value For Money
  • 85%Security
  • 91%Location
  • 95%Staff
  • 90%Atmosphere
  • 93%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Perfect pace, not far from Ralway Station. Friendly staff. Located in an old building.

  • 21st Apr 2015
  • Novice Nomad
  • Anonymous
  • Russia
  • Female, 31-40
  • (1 review)


69%

Quite an amusing little hostel - bit rough round the edges (when compared to more popular locations like Rome, Barcelona etc etc). The German receptionist is quite cute and friendly, and there was a guy who was friendly too. One of the other staff was a bit frosty in the morning because we were dragging our heels a bit checking out. No smiles from her ;-) However, we had a good time there. The hostel is small so it's sociable and the kitchen area is ideal for Kings Cup.

Owner Comment (Hide)
Hi Andrew :) thank you for your comment. We are very sorry for the "frosty not smiling staff" we will speak with her about this. Take care!

83%

We didn't know that we would be in a separate flat when we booked. The staff was very kind.

  • 29th Mar 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest, You booked a privet room in the guest house. In the property information you can read that the guest house is few meters far away. We are sorry that you didn't read it. Thank You very much for your stay! On the way hostel

100%

Great Hostel


80%

Hostel was very clean and the staff friendly. The location is central but is right on a busy avenue. The noise from the street was incredibly loud throughout the day and night. I am not a light sleeper and still found the noise to be outrageous. I found cooking to be a bit of a challenge in the provided kitchen, but I suppose that is fairly typical when it comes to hostels.

Owner Comment (Hide)
Thanks for stay with us and for your comment, i think your comment about the location is a bit exaggerated and the kitchen have all the necessary to cook and during two years you are the first to complain about.

97%

Great staff, clean rooms and bathrooms, good breakfast. I enjoyed staying here!

  • 14th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)


77%

The street the hostel is on is not marked like the others, it was hard to find, so their directions are terrible for a traveler, especially arriving at night I wasn't expecting the hostel to be a flat, but it was cozy I was freezing at night, so the space heater was nice but a space heater can only do so much I appreciated the map &recommendations, the staff were very personable& it was nice getting to hang out with them It was nice having breakfast included nothing spectacular, but nice

Owner Comment (Hide)
Thanks for stay with us and for your comment, our street is marked as the others and is really easy find the hostel if you get a look to the map on the website, if you think to arrive in the night without know the position is normal that you get lost.

100%

I had a lovely experience while at On The Way Hostel. I found the peace and quietude that I wanted. In a busy place like Palermo, sometimes you need a cool place to wind down and prepare yourself for an exciting night out. The facilities were spot on, clean and tidy. The decoration was amazing. If I have the chance I will definitely come back again.

  • 3rd Dec 2014
  • Novice Nomad
  • Anonymous
  • Portugal
  • Male, 31-40
  • (1 review)


86%

Everyone was nice and it was a great place to crash. Very good value for the price!!


100%

Great stay, lovely people!

  • 28th Nov 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 18-24
  • (1 review)


91%

I had a really nice stay here, the staff were really friendly and helpful, everything was clean and tidy. The dorm room had no lock but the staff were very vigilant and I think they would know if somebody were sneaking around in other peoples rooms. A few small group activities would be nice! It would be good to have a walking tour organised with other guests or something. I definitely recommend this hostel!


91%

The owners are so nice and they always try to make sure you have everything you need. Nothing to dislike about this place, it's close to everything and also to the train station. I so recommend it!


91%

All around a really nice hostel. The noisiness of the street and the other guests could be a problem for light sleepers.

  • 4th Nov 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


97%

The hostel was clean and comfortable. The staff was very helpful.

  • 30th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)




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