About Orchid Hotel
The Orchid Hotel in Hue is a new 'boutique' style hotel with 5 star rooms and amenities that one would not expect to see in a hotel of this class, coupled with well presented, friendly staff and excellent value for money the Orchid very much lives up to its corporate slogan, 'You'll be surprised'.
Rating & Awards:
Ranks #1 of 43 hotels in Hue in TripAdvisor's popularity index ( Rated 4.5 of 5 base on 174 reviews worldwide.)
What to expect (Souce : Tripadvisor)
Rooms :4.5
Service :5.0
Value :4.5
Cleanliness :4.5
WHAT IS INCLUDED IN THE PRICE
Buffet breakfast, fast Internet access, computers and WiFi in public areas, DVD movies, books and games, all taxes and service charges. No hidden extras!
We offer free pick ups from Hue train station or bus stop
Airport Pickup: costs USD 12.00
All special requests are subject to availability upon check-in.
Early check in on request, subject to availability & no additional cost.
GUEST ROOM FACILITIES
We have 20 guest rooms featuring modern architecture. The Orchid Hotel is has wood, stone, brick and bamboo, which shows off its luxurious appearance. The impression that will attract you is the detail as well as the interior decoration of each room, creating a space that is as relaxing and as comfortable as your home, and with all the conveniences of your office. We have 5 superior rooms, 5 deluxe rooms, 10 family rooms and there are 8 floor and non-smoking floors
SUPERIOR ROOM - King Bed Private EnSuite
These elegant Superior rooms feature beautiful wood furnishings and floors, good size rooms, comfortable beds, nice bathroom…There are many facilities such as card operated, electronic door locks, electronic safes, ADSL network connection, air-conditioning for heating or cooling, refrigerator, tea and coffee making facilities, 21' colour TV, DVD player, cable channels, hair dryer, scales, 220V power via sockets compatible with many types of plug, 110/220V shaver outlets, IDD telephones, credit card calls to all countries, VoIP telephones for each room and much more!
DULUXE ROOM - Twin beds Private EnSuite
Elegant and inviting, Our Spacious Duluxe rooms feature gorgeous wood furniture and floors, two twin beds, Large working desks with excutive chair, There are many facilities such as card operated, electronic door locks, electronic safes, free ADSL & Wireless internet access with a private computer, air-conditioning for heating or cooling, refrigerator, tea and coffee making facilities, 21' colour TV, DVD player, cable channels, hair dryer, bathrobe / Kimono, scales, 220V power via sockets compatible with many types of plug, 110/220V shaver outlets, IDD telephones, credit card calls to all countries, and much more!
FAMILY DELUXE ROOM - Double & Single beds Private EnSuite
Our family room is perfect for the whole family.
Richly designed, with soothing lighting, elegant décor of off-whites, and rich reds and yellows accentuated by dark wood trimmings and wood floors, with a private balcony and floor to ceiling windows.
Our spacious room for families of three includes one double and one single bed, ready for entertainment with a 32 inch LCD and DVD player with Home theatre Audio System, furnished with home-like amenities, and equipped for your work and communications needs, including ADSL & Wireless internet access with a private computer, IDD and VoIP telephone with credit-card calling to all countries.
And with electronic, card-operated doors locks and electronic safe, our family room is the complete accommodation for both comfort and safety.
ROMANTIC ROOMS & HONEYMOON SUITE with a River view for honeymoons and other Great vacations
For our Honeymoons at Hoa Lan promotion, the Orchid Hotel is pleased to announce the opening of three very special Romantic Rooms on the eighth floor with views overlooking the Perfume River – all just for honeymooners.
Make your honeymoon an unforgettable memory in our cozy, atmospheric retreat. Spacious Romance Rooms are specially designed, with interior décor of relaxing furniture and precious wood, featuring harmonic combinations of color, pattern and texture, furnished with in-room bars, jacuzzi, and a round king-size bed.
Situated in a peaceful part of historic Hue and not far from local destinations, the alluring and unique Orchid Hotel ranks #1 in Hue in Trip Advisor’s popularity index.
This honeymoon package is an outstanding value. Our five-star Romance Room rates are just US$65, and make your reservations now and get a (Specials) 30% discount for this romantic memory of a lifetime.
Amenities for romantic rooms & Honeymoon suite :
*24-hour room service
*Wood-floored bedrooms
*Air-Conditioning
*DVD player with Home theatre Audio System
*32-inch Plasma TV
*Marble bath - Jacuzzi
*Bathrobes
*Hairdryer
*Shaver in Bathroom
*Iron / Ironing Board
*Laundry Service
*In-room bars
*Refrigerator
*Safe in Room
*Card-operated doors locks
*Tea / coffee making facilities
*IDD telephones in bedrooms & bathrooms
*Speakerphone
*Voicemail
*VoIP telephone
*High-speed Internet access
Customer Testimonial Source: TripAdvisor
“Amazing”
Jul 30, 2008
TripAdvisor member
This hotel was absolutely fabulous. We arrived and were offer fantastic service, they were so attentive it was almost a bit much. The room was fantastic. Huge comfy bed, flat screen TV, computer with the internet and LCD monitor, sound system, DVD player. All brand new. We were on the 6th floor with a great view over Hue. Definately worth the money and deserving of five starts. It certainly had the feel of at least a four star hotel but not the price.
“The Best accommodation in Vietnam”
Jul 13, 2008
TripAdvisor member
We, a party of 6 persons, travelled from Hanoi to the Mekong Delta during June, July 2008.
We stayed at several hotels in different places in Vietnam but there was nothing to beat the excellent service and facilities of the Orchid Hotel in Hue.
We merely paid 32US$ for a superb, modern and clean room. The breakfasts were good, and compliments to the efficient cook.
The staff at the hotel were very friendly and most helpful.
The Reception manager, Kim Chi, was most friendly and helpful.
She always came into the breakfast room each morning to greet us all with a hug and asked if we were still satisfied and enjoying our trip! She arranged tours and transfers for us.
We strongly recommend this hotel with its efficient staff to
any traveller visiting Hue.
Thanks for making us so welcome in Vietnam!
“Probably the best hotel I've stayed in”
Jun 25, 2008
TripAdvisor
From the moment we stepped in through the doors we were treated like royalty. Chilled water was brought to us as we sorted out check-in, booked tours, used the internet. The staff try extremely hard and succeed in making this a real oasis.
I tried both the deluxe and superior rooms. There is absolutely nothing to fault with either. Both had expensive furnishings, DVD players, air-con, large bath and oh so much more. Soundproofed and cool, we slept extremely well.
Having travelled in over 60 countries and stayed in all sorts of hotel, this one comes out tops. All other hotels should come here and get a lesson in first class hospitality.
“Comfortable”
Jun 23, 2008
TripAdvisor member
Excellent in all areas. Position great for restaurants but a long way from Citadel the main attraction if you want to walk.
“Lovely small Hotel”
Jun 23, 2008
TripAdvisor member
Lovely small hotel with beautiful friendly staff speaking excellent English. Free internet. Breakfast basic but adequate rooms were basic but good and comfortable in room safe and cable TV. Booked a car through the hotel to travel to Hoi An for $US55. the driver spoke good english and we visited a number of locations on the way including some places trying to get you to buy their wares but if you can say no it wont cost you a cent. Value for money hotel
“Best hotel of the entire trip!”
Jun 22, 2008
TripAdvisor Member
We arrived in Hue without any reservations. At the airport there was a desk with 'last minute deals' for the Orchid Hotel. We had seen it on a website and thought it looked good. The gentleman called ahead and they had a deluxe family room available for us at $45/night for 3, breakfast included.
We were pleasantly surprised when we saw the room--one king and one large twin bed, beautiful bathroom, computer, tv, dvd player. More than we expected.
Plus, the staff was excellent. We were greeted at the door by Miss Chi, which set the tone for the whole trip. One of our party walked with a cane so they brought the elevator down to the ground level and he was able to come and go through the storeroom/office.
All things considered it was one of the best experiences I've ever had staying in a hotel, and the price was great. I've highly recommended it and would most definitely stay again when in Hue.
“Friendly and helpful staff, good location and yummy buffet breakfast”
Jun 19, 2008
TripAdvisor Member
We stayed at Orchid Hotel in Hue, Vietnam for four nights. The staff were very helfpul in helping us book all our Hue tours when we arrived eg; Tombs of Emperor and DMZ tour. The DMZ tour required early departure and the staff accommodated this inconvenience and prepared early breakfast for us, at 5.45am, as the tour bus was scheduled to pick us up at 6.15am. If its was another hotel, we would definitely missed breakfast!
Talking about breakfast, it was an eye opener. There were spring rolls and other fried stuff, cakes and breads, as well tropical fruits and coffee and tea. Plus, you can order scramble egg to go with your toast as well. Enough variety to keep us happy for five days. :) The great thing was that this breakfast was included in the hotel rate of $32USD per night. Its a bargain.
The room itself is quite spacious and the hotel is also pretty new. There was also a DVD player in the room and their DVD movie collection was quite extensive and included new releases.
Finally, the location is quite good. Away from the busy street, but close to lots of restaurants and shops and within walking distance to Hue's famous Perfume river.
“**this hotel is number one on Tripadvisor for a reason and I have listed mine.**”
Jun 19, 2008
TripAdvisor Member
I stayed here two nights in June after reading lots of good report of this hotel on Tripadvisor, and I now am also a believer of this establishment.
I was met off the bus by the manager of the hotel Mr Dung (it was a free pick up they offered at the time of booking), he put me in a waiting taxi while he rode back to the hotel on his bike.
Once in the lobby, I was offered fresh fruit and refreshment then Ms Chi the receptionist showed me to my room. It is a very nice room too for $35 a night, with a safe in your room, air con, t v and fridge etc etc... including breakfasts of course.
When I enquired about the flights to Hanoi for the next day, Ms Chi immediately picked up the phone and booked my flight and my transportation to the airport too.
The next evening around 6.30pm I said to Mr Dang the other brilliant receptionist that I wanted to send a parcel and as it was quite late, I wasn't sure how and where to go to. He once again came to my rescue by instructed one of the front of house team to take me to the post office on his motor bike. He also noticed that I was leaving very early the next morning and offered to have a take out breakfast ready for me, when I said it wasn't necessary and thanked him. He said he will have the breakfast bar open earlier for me in the morning, and he did even though I declined the offer as I said they have already done enough for me.
Every time I sat down to use the computer downstairs one of the front of house Mr Hung, Mr Anh and Mr Go would appear with a cold drink. It was a nice touch.
Well, this hotel is number one on Tripadvisor for a reason and I have listed mine.
I was only here for two nights but by the time I left I was introduced to everyone in this intimate family run hotel so, I would like to thank every one once again at the hotel for looking after me including Ms Chau and Ms Chau in the restaurant and not to forget the house keeping team.
“Amazing Staff!!!!!”
Jun 15, 2008
TripAdvisor member
The Orchid has the most amazing staff I've ever met!! Thery are INCREDIBLE!! Having not booked a hotel beforehand, we first visited a four star hotel (The Camelia). When we got to the Orchid, we were dazzled by the amazingly friendly staff and the just as nice rooms at half the price. We said 'We'll definately take the Orchid!!'
The rooms are modern and have large bathtubs and computers. My parents, brother, and I were extremely happy with everything about the Orchid. We are very happy to reccomend this excellent hotel!!
“Sugar on top”
Jun 12, 2008
TripAdvisor Member
We found the orchid hotel to be of a very high standard. For the price ($35 US a night for a standard room), I thought it was excellent value. The room itself was quite small, and the window faced a brick wall (perhaps it was built out). However - the manager clearly takes a real interest in making his guests happy - it is the little things. The room was very clean, there was fresh fruit and pastries - flowers on the bed (if you like that sort of thing) and DVDs for free use. Downstairs there are a couple of internet computers, and one of the staff will bring you a glass of cold water while you type your e-mails. The breakfast was more than adequate. There was a large selection of fruit and pastries, hot food and you could ask for eggs to be cooked your way.
We are travelling with an infant, and while the room we were in was too small to stay in for a long period of time - there are plenty of bigger rooms (for a marginal extra price) which would be fine for setting up a cot (and they have cots available too).
Very few hotels are perfect - but for $35 a night - I don't see any reason to be unhappy about a stay here! I would recommend a stay in this hotel.
“What wonderful staff!!”
Jun 8, 2008
TripAdvisor member
Winding down to the end of our Vietnam holiday, we selected Orchid after reading the review on Tripadvisor. And we were not let down.
The staff were incredibly friendly and helpful - they actually seemed to be genuinely interested in us having an enjoyable time. Even before we arrived, an email to the hotel was responded to very quickly.
The rates we got were excellent and worth it. The internet in the rooms was incredibly fast and the breakfast was good.
After tripping around the sights in the morning on an incredibly hot and muggy day, the hotel was great to return to and enjoy a little time out.
“Outstanding service, absolutely the best value for money”
Jun 3, 2008
TripAdvisor Member
We stayed here for 2 nights at the end of May, and thoroughly enjoyed our stay. We were a party of 6 adults and 2 children, so we booked into 2 superior rooms and a family room; all three rooms were tastefully decorated and very clean and comfortable; the family room even had our own computer with internet connection! The hotel location is very good as well, just a few steps away from the river and the breakfast spread was very decent.
What makes this hotel outstanding however, is the level of personalized service which is one of the best I have seen. The bellboy and the lady at the reception, even the chambermaids, were all friendly, obliging and helpful. There were rose petals scattered on the bedspread, and a welcoming basket of fruit and flowers; everyone made the effort to chat with my two kids every morning and evening as we walked by. My kids loved this place and have voted it their favorite hotel. I would strongly reccommend this mid -range hotel to anyone staying in Hue - it's nicer than many 5-star places I have stayed in.