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Oriental Riverside Residence

Group of 15 or more?

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reviews
8.5
Fabulous 421 Total Reviews
  • Value For Money 9.2
  • Security 8.4
  • Location 9.2
  • Staff 8.4
  • Atmosphere 8.0
  • Cleanliness 8.8
  • Facilities 7.2
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8.5
Fabulous 421 Total Reviews
  • Value For Money 9.2
  • Security 8.4
  • Location 9.2
  • Staff 8.4
  • Atmosphere 8.0
  • Cleanliness 8.8
  • Facilities 7.2
Oriental Riverside Residence Located at 78 Jalan Kampung Pantai, , Melaka.
Oriental Riverside Residence
Malaysia
Melaka 75200 78 Jalan Kampung Pantai
85% 421
2.1974991 102.2486078
Oriental Riverside Residence
    Rooms available

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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29th Dec 2016
9.7

Very good location at a good price. Only stayed one night, but would definitely stay here again if we come back to Melaka.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • China, Female, 25-30
  • Novice Nomad
  • 1 review
25th Dec 2016
4.6

I'm not sure if my satisfaction for this hostel will apply to you. This guest house has two floors, where first floor has two rooms and second floor has five rooms with two shared bathrooms. There's no staff nor no clean room available until 6pm. My private single fan room is only RM40 per night. At night you can hear toilet flushing, ppl closing doors, etc. The staffs again will only come to the guesthouse very late in the day so I just dropped the key on the table and left by myself.

    • 6.0Value For Money
    • 4.0Security
    • 6.0Location
    • 4.0Facilities
    • 2.0Staff
    • 4.0Atmosphere
    • 6.0Cleanliness
View Property Reply

Dear Guest, thank you for your feedback. I still remember that a day before arrival you contacted me to reconfirm your booking. Please refer below the points : 1- A day before arrival I had informed you that your room only can be ready for c.in after 3pm and your answer is 'no problem'. 2- On the day of arrival at 4.10pm you called me and informed that room not ready. We are apologized for the delayed and you say 'no problem' as long you can keep your bag. My staff had informed you that you can so. As you aware in HW web, we only provide storage to keep guests luggage. But you requested extra miles to have private locker to keep your belonging. 3- After like 30mins to one hour, my staff had pass it the room key to you to keep your bag and meanwhile the room is ready. Not only ready at 6pm as claimed by you. 4- You took the key then keep your bag. As you know the procedures for any HW bookers, balance payment should be paid upon handover the key.but you just took the key then left without say anything. We are fine. 5- Regarding your room condition, my apologize to hear that. I may suggest to book a Deluxe room with higher price in order to have a good env. 6- Thanks again for your review however it would be good if the by giving a natural and transparent feedback base on a real and truth situation. Thanks, Owner Oriental Riverside Residence

  • Anonymous
  • Malaysia, All Female Group, 18-24
  • Novice Nomad
  • 4 reviews
26th Nov 2016
8.9

We extended our stay here to 4 days in total because we liked it so much. It is generally a quiet, clean, no frills kind of place with a lovely view of the river but Kak Aini, the lady in charge, was what really sealed the deal for us. She was extremely friendly and was very accommodating of even our fussiest request. The only downside was the bathroom that required us to climb up the stairs which was a bit difficult for my visually-impaired friend though we managed to make it work.

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 6.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness

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