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Great staff - especially in the restaurant opposite and good bathroom for the price but our twin room was quite unclean and had mould and damp in the walls. It's quite far from the city centre, which is understandable for the price, so it's best to spend a whole day visiting attractions. Overall good if you want a cheap stay in Milan.
It was average, in every respect. Except that they served good breakfast, and the person at the reception is really helpful and nice. The restaurant attached to the hostel was very poor, and charged exorbitant prices.
for us, the hostel was hard to find (it's some where in the museum... or some government place...).