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Ostello Gallo D'Oro Reviews

Via Cavour 104, Florence, Italy

Reviews & Ratings Explained

89%

Rating
1649 Total Reviews
  • 88%Value For Money
  • 93%Security
  • 84%Location
  • 96%Staff
  • 88%Atmosphere
  • 89%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

I liked the breakfast, the terrace was gorgeous, and the staff was friendly and responsive. At check-in, I was given a plethora of information about the city and sights to see. I was planning on adding nights to my stay, until I saw a bedbug... Not to fault the hostel, there's very little you can do to prevent them, only react to them. Just be sure to do a thorough inspection and stay vigilant (as you always should, traveller!). Note, I stated at the bnb next door.


83%

First of all, we booked at Ostello Gallo D’Oro but we actually stayed at the next door B&B, which is a possibility according to their ‘Things to note’ section so that’s fine. However, we had to pay double for the city tax, which wasn’t mentioned anywhere. On the other hand, the room was great, with comfortable beds and well-equipped. Breakfast was awesome (check their pics!). Staff was very friendly and helpful. Would definetely recommend it.


40%

I arrived to the hostel I saw on this website and was sent immediately to a B&B place next door that wasn't a hostel at all. The reason was Gallo D'oro was fully booked to american students and THE SCHOOL asked them to keep other people out of the building. Of course they made me pay first. I would've left immediately if it hadn't been for the hail storm outside. Next morning I asked for a refund and they made me feel like I was a mad cow. No lockers in the room and toilet lock didn't work.


100%

The staff was incredible from the moment we first arrived and I had the loveliest time. Thank you!

  • 10th Nov 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


74%

Hi I booked for the Gallo D'oro, but it seems I ended up staying at the Soggiorno Laura. Nice, because I had good breakfasts on the terrace for four sunny days :) Anyway the hostel and the B&B are run by the same management, i think. Staff were all very nice, without exception. Isabelle was very helpful with helping me to book my Vespa trip and she was 100% better than any hotel concierge because she got me to the right place, unlike the hotel guests who ended up at the wrong meeting point.

  • 31st Oct 2014
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Female, 41+
  • (1 review)


80%

Excellent breakfast and friendly staff. Just a couple minute walk from major attractions


69%

In fact, we have booked at Hostel Galo dOro, but we end up staying at Soggiorno Laura B&B, a partner. It was fine, but we didn't know about that. The B&B was in another building, and it took some time for us to understand what was going on and to finaly check-in.

  • 19th Oct 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Hello B., thanks for your review! We are glad you had a good time. Please note, it is written on our page and printed on your confermation mail that the Hostel consist of 2 buildings, one next to each other, and that at your check-in, our staff will assist you by accompanying you to either building.

71%

Nice hostel, breakfast is great with cakes, cereal, meat and cheeses, coffee and juice. Staff here are excellent and will give you lots of advice of things to do. Couples room nice and big. Didn't 'hang out' to see atmosphere and it was quiet with older travellers when we were there, wifi wouldn't work in room. 10-15 min walk into the city centre.


91%

I loved Ostello Gallo D'Oro. The staffs were pretty helpful. Room was nice and clean (we got a private room). Free breakfast (which actually had a lot of food options like eggs, bread, pastries, fruits, meat, cheese, etc instead of so called "continental" breakfast that many hotels is US are fond of). Pretty close to The Duomo, and other places to sightsee. Overall, I'd highly recommend staying here.

  • 7th Oct 2014
  • Novice Nomad
  • Anonymous
  • Nepal
  • Female, 25-30
  • (1 review)


100%

Thank you to all staff of Gallo D`Oro. The best on Firenze, you, amigos. We keep on touch by the matera... Best regards, Blanca, Gustavo and Andrés


89%

Thanks to all the staff, you've been very kind with me.

  • 13th Sep 2014
  • Novice Nomad
  • Anonymous
  • Argentina
  • All Male Group, 25-30
  • (1 review)


94%

The hostel staff was very nice and helpful. They give you a towel for free, so that really makes your day and feels very homy. Someone broke the laundry so that was the only disadvantage. It is a great place to stay, relax and friendly.


71%

Good wi-fi and nice staff! I would recommend


94%

Excellent and enthusiastic staff were wonderful, giving us detailed advice, telling us what buses ran where and when, and even making phone calls for us! Of the 5 places we stayed in during our trip to Italy, this was clearly the best! Also, the best breakfasts of the 5 places.


63%

A very nice staff, but a location far from the center (when you walk all day long, it's really far !) The price is expensive (30 euros) to be in a 4 girls dormitory. The breakfast is ok and the atmosphere very friendly.


91%

Because of the reviews I'd read about this hostel, I had great expectations about this hostel, however, they weren't fulfilled. Don't get me wrong, it's a good hostel, clean, well located with a good staff, but, for a solo traveler, it doesn't have a good place to interact with other travelers. Only in a couple days, 4 out of 7, they organize a dinner that gives what the hostel doesn't provide easily, chats! But, if you're traveling on a group, you'll love it. BTW, wifi is not good.


94%

Really great staff, probably the best i've ever had in European hostels. Atmosphere was pretty quite, if your tired from partying somewhere like Rome (as I was) then a good place to re-cooperate. Deffo not a party hostel! They do a night 4 times a week where they give you some food and wine so you can chat to fellow travellers in the hostel which was cool.


97%

The staff was amazingly helpful and funny. There was breakfast in the morning and pasta and wine at night. The room was comfortable and clean an the bathroom was great. It is a little walk from the train station but you get out of the tourist areas which is nice.


100%

This hostel was awesome!!! The staff is super friendly and really go above and beyond to make your stay perfect. The free breakfasts and especially the morning cappucinos were fantastic!!!!! The rooms were clean and secure. overall one of the best hostels I have ever stayed in!!!!

  • 5th Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


100%

The breakfast is excellent. A great place to stay, I would definitely stay there again.


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