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PILOT Design Hostel & Bar Reviews

Largo Alberto Pimentel, 11, Porto, Portugal

Reviews & Ratings Explained

93%

Rating
1255 Total Reviews
  • 94%Value For Money
  • 92%Security
  • 94%Location
  • 95%Staff
  • 93%Atmosphere
  • 92%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

I totally recommend this hostel. The best one i've ever been and i couldn't leave without give you guys a good review and thank you for everything.

  • 21st Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey ! Thank you for staying with us and for taking the time to review our hostel. We are always glad to hear that our friendly hostel helped make your experience in Porto memorable. On behalf of the hostel, we look forward to welcoming you again in the future. Obrigada! PILOT Crew

100%

This hostel definitely deserves its high rating, probably the best hostel I've stayed in Europe. Staff were friendly, facilities amazing and location couldn't be better!

  • 20th Jul 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hey ! Thank you for your kind review. Your response is exactly what we are aiming for here and we are more than happy to hear that we we're able to provide you delightful experience. Obrigada! PILOT Crew

89%

Very good hostel. Very clean and nice staff. The private shower on every floor is huge and very nice! The other showers are very clean as well. Room are big enough and there is enough place to store your luggage under the bed. I had the room with the balcony with hammock. I loved it.

Owner Comment (Hide)
Hey ! Thank you for your kind review. Your response is exactly what we are aiming for here and we are more than happy to hear that we we're able to provide you delightful experience. Obrigada! PILOT Crew

69%

They had a serious bed issue! it seems like one of the girls in my room never had a bed assigned so she took mine and they told me to just go ahead and take the one that was assigned to her, little did they know because they didn't even check that that girl was checking out the next day so another girl took "my" bed, i found out when i came back to the hostal at night and found her sleeping so i was left beddless basically

  • 17th Jul 2015
  • Novice Nomad
  • Anonymous
  • Puerto Rico
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey ! Thank you for sharing your review. The conditions you describe don't reflect our typical high standards. All of our guests at the check in have asigned beds in all of our rooms. Sometimes when the guests went to the rooms, they decided by their own to change beds. We ask to all of our guests to respect the beds' number and if perhaps they decide to change, to let us know. ​Thank you for your feedback. OBRIGADA! PILOT Crew​

100%

Our stay was very nice, everything was clean and the staff was very friendly!

Owner Comment (Hide)
Hey ! Thank you for your kind review. Your response is exactly what we are aiming for here and we are more than happy to hear that we we're able to provide you delightful experience. Obrigada! PILOT Crew

100%

Nicest hostel I've ever stayed in! Clean, modern and common room areas set up for meeting other travelers! The staff is great, and the breakfast is nice. The location is superb. I will definitely stay here on my next trip to Porto!

Owner Comment (Hide)
Hey ! Thank you for staying with us and for taking the time to review our hostel. We are always glad to hear that our friendly hostel helped make your experience in Porto memorable. On behalf of the hostel, we look forward to welcoming you again in the future. Obrigada! PILOT Crew

100%

Great staff service. Good atmosphere and very clean hostel. Location is very good as well. Stay with them is a good decision

Owner Comment (Hide)
Hey ! Thank you for staying with us and for taking the time to review our hostel. We are always glad to hear that our friendly hostel helped make your experience in Porto memorable. On behalf of the hostel, we look forward to welcoming you again in the future.Obrigada! PILOT Crew

94%

The good: Very good location, relaxed place good meeting other travellers. Not so good..I had food taken from the kitchen a couple of times which was disapointing and WiFi was patchy

Owner Comment (Hide)
Hey! We were sorry to learn about your experiences with the internet connection. We usually provide internet access in both common areas and rooms. Also there is a desktop connected to internet that can be used by guests anytime for free. Nevertheless, we will try to upgrade our broadband so we can add more value to our guest. On behalf of the hostel, we thank you for staying with us, and for sharing your feedback. Obrigada! PILOT Crew

80%

The staff was so friendly and helpful, they gave us so much info about what to see in Oporto. They also had arrangements with places in the city to give discount etc for people staying at Pilot, I hope to go back to Oporto and would definitely stay at Pilot again

Owner Comment (Hide)
Hey ! Thank you for your kind review. Your response is exactly what we are aiming for here and we are more than happy to hear that we we're able to provide you delightful experience. Obrigada! PILOT Crew

86%

Party atmosphere, veeery nice staff are definitely the differential of the place. You will never be alone in the evenings. Everything is also very modern and pretty. For such a nice hostel, I guess they could improve some ergonomic itens like sockets (there was not enough and very far away from bed), hangers at the shower room, individual lights close to beds etc.

Owner Comment (Hide)
Hey! Thank you for taking the time to write your review! We are an eco-friendly hostel and our illumination system is activated by movement detecting sensors. Moreover each room has it own lamps so guests that come in later do not bother the ones already sleeping.In the bathrooms you can allways find hangers to put your clothes on, We are always trying to become even better in order to offer to our guest an unforgettable stay. Obrigada! Pilot Crew

97%

Rooms and bathrooms were really nice and clean! So good for how cheap it is! Staff were really friendly and helpful.. Especially pedro! Definitely recommend!

  • 11th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hey ! Thank you for the kind words about our hostel, amenities, and friendly staff. We are glad to hear you liked our property, and enjoyed your visit with us. Please contact us if you would like to stay with us again in the future as we always look forward to welcoming our guests for a return visit. Thank you for taking the time to share your lovely review. Obrigada! PILOT Crew

97%

The staff is very friendly and prestative. For sure that I would recommend this hostel. Everything perfect!

Owner Comment (Hide)
Hey ! Thank you for your kind review. Your response is exactly what we are aiming for here and we are more than happy to hear that we we're able to provide you delightful experience. Obrigada! PILOT Crew

100%

Best hostel ever! Amazing staff, they were all super nice and willing to help you! i wanted to stay one more night and they got me a bed evrn though they were full. Great pubcrawl. Clean rooms, safe and comfortable. Location was perfect as well.Come to this hostel, you wont regret it. Ana was the best and joao, pedro and thiago were a lot of fun!

Owner Comment (Hide)
Hey ! Thank you for the kind words about our hostel, and friendly staff. We are glad to hear you liked our property, and enjoyed your visit with us. Please contact us if you would like to stay with us again in the future as we always look forward to welcoming our guests for a return visit. Obrigada for taking the time to share your lovely review.Obrigada! PILOT Crew

97%

Amazing hostel, amazing service and happy staff. Nice location, nice breakfast and common area. The only thing I would recommend is installing some hoods in the bathroom, just to make it less humid.

Owner Comment (Hide)
Hey ! Thank you for the kind words about our hostel. We are glad to hear you liked our property, and enjoyed your visit with us. Please contact us if you would like to stay with us again in the future as we always look forward to welcoming our guests for a return visit. Obrigada for taking the time to share your lovely review. Obrigada! PILOT Crew

100%

Thank you for everything guys. I recommend this hostel like 100%. The hostel ia clean , the beds are really comfortable and they have a really good atmosphere. The decoration of the place is great and they also have bikes to rent . They can help you in everything that you need.

  • 8th Jul 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hey ! Thank you for your kind review. Your response is exactly what we are aiming for here and we are more than happy to hear that we we're able to provide you delightful experience. Obrigada! PILOT Crew

100%

Loved everything about this hostel (location, staff, cleanliness), but the top floor attic rooms are just too hot and stuffy in the summer! Need fans or air up there.

Owner Comment (Hide)
Hey ! Thank you for your kind review. All of our rooms have fans and in our top floor you also have air conditioning. If you find the room too hot, we can allways put an extra fan for you. On behalf of the hostel, we thank you for staying with us, and for sharing your feedback. OBRIGADA! PILOT Crew

100%

Most amazing night I have ever spent in a hostel! The staff of the hostel knows how to make unforgettabla party time! I will definitely return! 100% recommended! :)

Owner Comment (Hide)
Hey ! Thank you for the kind words about our hostel, and friendly staff. We are glad to hear you liked our property, and enjoyed your visit with us. Please contact us if you would like to stay with us again in the future as we always look forward to welcoming our guests for a return visit. Obrigada for taking the time to share your lovely review. Obrigada! PILOT Crew

100%

Fantastic experience at Pilot! The location was great and staff was incredibly helpful and friendly. Really good atmosphere and lots of fun stuff that you can do like the Pub Crawl for a really good price. Great value for the money and definitely made our stay in Porto exciting and enjoyable. I would absolutely stay again and recommend it to anyone.

  • 3rd Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hey ! Thank you for staying with us, and for sharing your lovely review of our hostel. I am glad to learn you had an exceptional time with us and had the opportunity to try our homemade dinner and pubcrawl. The music, ambience, free shots, and tasty Portuguese cuisine create unforgettable experiences, and we are proud to have them on our property. We hope to welcome you again in the future. Obrigada! PILOT Crew

97%

Great staff extremely helpful.

Owner Comment (Hide)
Hey ! Thank you for staying with us and for taking the time to review our hostel. We are always glad to hear that our friendly hostel helped make your experience in Porto memorable. On behalf of the hostel, we look forward to welcoming you again in the future. Obrigada! PILOT Crew

100%

good location and staff, they really know everything about the city! Thank you for an amazing pubcrawl and for making my journey so nice!

  • 2nd Jul 2015
  • Novice Nomad
  • Anonymous
  • China
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hey!Thank you for your kind words. We are happy to hear that you enjoyed our facilities and had a chance to go on the walking tour and pub crawl! Thank you for your suggestion! We hope to welcome you again soon! OBRIGADA! PILOT Crew

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