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PLUS Florence Reviews

Via Santa Caterina d'Alessandra 17, Florence, Italy

Reviews & Ratings Explained

84%

Rating
6224 Total Reviews
  • 82%Value For Money
  • 87%Security
  • 86%Location
  • 81%Staff
  • 80%Atmosphere
  • 87%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Was a really good hostel. Would recommend. Met heaps of people. Only bad thing is that in a 12 bed dorm there was only one shower and one toilet with no alternatives other than the toilets near the bar. Aside from that, loved it!


74%

NE FAITES PAS FE FAUTES D'ORTHOGRAPHE , RESPECTEZ LA LANGUE FRANÇAISE : FACILITÉS s'écrit FACILITÉS et non FACILITÉES .MERCI .


94%

I was pleesantly surprised by the Plus Hostel in Florence. The facilities were great and in some ways beyond our expectations. Staff were lovely and helpful, a bit slow but partly due to the volume of people especially on a Friday check-in. The place was clean and well equiped. Loved it! will definitely be back!

  • 18th Jul 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Female, 18-24
  • (1 review)


86%

This hostel is more like a hotel. It was nice to have a pool, but it a pricey place and you don't really get any extras. The restaurant and drinks are really expensive. The staff is really busy all the time, so a bit hard to talk to, although they are very friendly. A lot of big groups go there. It's not very social for solo travellers. The rooms and beds are very clean, and you get a free towel, which is nice.


97%

If you like a party hostel this is definitely where you should stay. We had a great time here and the pool is an awesome addition especially when you have been walking around site seeing all day.

  • 17th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


97%

We loved everything about the stay at hostel plus florence! Very kind staff, very clean rooms, shower gel, shampoo, pads, ... Everything needed was in the rooms! In the evening we were sitting on the roof floor making friends with all kinds of nationalities! The restaurant on the ground floor had very good prices and the pool next to it was small but very comfortable! We will stop by soon again!

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • Austria
  • Female, 25-30
  • (1 review)


100%

Only prob no fans in room very hot and bitten badly by insects.


80%

Located in walking distance to most of the cities major attractions and sights. Helpful staff. Would stay again


60%

Nice facilities, but this is a business. Huge groups are coming and going all the time. Very expensive as well. Wouldnt go back as a lone traveller.

  • 11th Jul 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


74%

This place is more like a hotel. Stayed 2 nights and didn't really meet anyone (traveling solo) as most people there were in big contiki groups. Staff are friendly except for one bloke. If you're traveling alone or with a friend I'd skip this place, no vibe just a place to sleep.


83%

Definitely a hostel for the younger crowds- many tour groups there filling the lobby. Great rooftop deck when you need to get away. Beds were comfy, lockers were big - you need a small lock to fit in the holes! Shower didn't drain well, AC didn't work for a night. A bit pricy for what you get. If I wasn't traveling solo it would have been cheaper to get a hotel room. As with most large hostels, not really easy to meet people.


86%

Hostel is in a great location, walking distance to all attractions and train station. This is a very large hostel which at times can feel like a school campus (not in a bad way). They do have a pool and bar area which is great. Although large we had a great stay. There were many bus about travellers staying here, not a negative just an observation.


91%

Its a great hostel but its expensive.

Owner Comment (Hide)
Dear guest, thanks for sharing your opinion. I hope you enjoyed your stay at Plus Florence.

97%

Nice hostel. It was spacious, clean, lively, and luxurious compared to many other places. The staff were helpful overall but Andrea at the poolside bar went above and beyond to help guests. For instance, he recommended local restaurants, clubs, etc to me and my friends. I heard him do the same for at least 3 other guests who asked. He was very friendly and had a great attitude. I did have an incident here with bed bugs but my room was immediately sprayed, cleaned, and I was moved to a new room.

  • 6th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


71%

Definitely bring insect repellent with you!! Air con doesn't work at all, spoke to reception about it as they control the air conditioning from there, they told is they'd turned it up but there as no change so we had to open the windows and we all got covered on mosquito bites at night. Spoke to people staying in other rooms and it was the same deal.

Owner Comment (Hide)
Dear guest, thanks for sharing your opinion. When there's a problem we leave a note for the technician and he comes during the day, that's why I find a bit weird that air con hasn't been worked for days. I'm sorry for the mosquitos but it's very common in this period of the year in most of the Italian towns. Best regards

66%

The air conditioning in our room was supposedly working but it was very warm. If you are looking for a relatively quiet place to stay this is not the hostel. There are parties every night and if you have a room that faces onto the pool it is quite noisy. We had people on the balcony our room was facing who weren't even staying on our floor who were loud until 2am - there is no staff member walking the premesis at night deterring this. The location is good for walking and is close to the train.

Owner Comment (Hide)
Dear guest, thanks for writing your review. Concerning the air con there's a technician working with us everyday that is Always in contact with the front office and solves technical problems. It sometimes happens that we turn air con on and then roommates come to ask to turn in off. I'm sorry people disturbed you during the night, the parties stop at Midnight and we have a security staff later on. I hope you enjoyed your stay anyway!

94%

This hostel knows what they are doing. Definetely would stay there again.


83%

All-round great hostel, felt a little more like a hotel in all honesty. Great staff in general with good facilities available to them. Friendly people! :) A special mention has to go out to Andrea the bar man, such a gentleman, always a friendly smile upon his face, nothing is too much to ask of this man. He took time to explain bits of the language to me personally and when we saw him out and about in Florence he was just as welcoming. An asset to your establishment.


89%

Hostel was great! Front desk staff were awesome and facilities were good. Bar staff could have been more polite/accommodating.. Was kicked out while playing cards quietly at 12am when they could have just left a light on, can't exactly 'go drink in the room' when other people are sleeping.

  • 4th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


91%

Twin room was fanatstic. Spacious and very clean!


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