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Via Santa Caterina d'Alessandra 17, Florence, Italy

Reviews & Ratings Explained


6925 Total Reviews
  • 88%Value For Money
  • 89%Security
  • 85%Location
  • 84%Staff
  • 81%Atmosphere
  • 90%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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friendly staff, good location, surround with place attraction.


The large size of this hostel made it impersonal and a bit unfriendly. Staff had no time to assist guests let alone be friendly. The rowdy nature of the large coach tours meant the bar and pool were both often crazy and busy - off-putting to a lone traveller like me. Overall not a bad hostel but probably better value for money if you are part of a large group.


Great facilities and a decent location walking distance to most of the sights. It is more of a large hotel than a hostel and as such the atmosphere for solo travellers isnt that great. Overall i would stay again as the rooms were large and clean, great for groups!


By far the best Plus in Italy. Very clean and modern room, with fresh towels everyday. The room and bathroom was always cleaned very well. It's easy to walk everywhere in Florence so the location is fine. The staff are mostly friendly, especially Javier. The breakfast is good but I'd suggest eating elsewhere for dinner.


Good location to the train station and city. Friendly staff. Good size dorm with comfy bed. Bathroom clean. Three of the cupboards in the dorm were broken so I had to share with my friend so security in lockers could be better. Good for the party/Gap year traveller with bar (with happy hour) though still more expensive than other hostels.


Really great place to stay.


We didn't enjoy our stay. No curfew in place so noise till all hours of the morning with people running around hallways etc. Also has on site bar with noise till late at night. Concerned about Bed Bugs after some from our group where affected. They moved Hostels. Reception often had long waiting even just to ask to put the air conditioner on or off in the room. Find a nice hotel for a similar price.


Good location


Best Hostel!!! Nice Staff, they speak almost every language, the place is nice and the rooms are great.


Excellent location, fantastic staff, modern clean rooms, great facilities. Truly a joy to stay here!

  • 30th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


Good location, 15mins walk from train station. Luggage room is locked, you have to ask them to unlock, has a camera inside. Staff is helpful, speak several languages and are chatty. BUT, you are not allowed to eat your food anywhere in hostel except for (maybe) lobby. They have a restaurant and want you to buy meals. Great if you are not on a budget and want to party, lost of young people.


Place was great. no complaints


Wish you were able to control the air conditioning in the rooms!


This place is pretty great! It was pretty pricy for a hostel, but you will see why when you see the building and ammentities. I met a lot of great people there and definitely enjoyed my stay. Missed dinner, but the breakfast was great!

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