Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

PLUS Florence Reviews

Via Santa Caterina d'Alessandra 15, Florence, Italy

Reviews & Ratings Explained


7298 Total Reviews
  • 85%Value For Money
  • 88%Security
  • 85%Location
  • 83%Staff
  • 81%Atmosphere
  • 89%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


everything was good nice hostel good location,, however they should provide soap at least in toilets, I would say that is basics.


I stayed here for a night because I was arriving late and they had a 24 hr reception desk. Check in took some time even though it was after 11pm and it was difficult to find my bed in the dorm because beds were not assigned and it was dark. Otherwise it served its purpose. Facilities were clean and breakfast was nice, although not free. Would probably not stay again simply because you could find something better for the same price.


A great place to stay, a friend and myself had some issues with a room mate and reception fix that really quickly. The wifi did have some trouble coping when everyone was on, the location was great, the rooms were very spacious and catered for everyone. Really enjoyed my stay and I would definently come back again


The only bad thing about it is the fact that there is no kitchen, they do have a restaurant inside, the price is OK, but the staff - of the restaurant, not the hostel - is bad. And they don't allow you to eat food from outside in there... Other than that I have no complaints, bedrooms and bathrooms are like the ones in hotels.

  • 12th Feb 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 18-24
  • (1 review)


Great hostel! It’s two buildings close to each other. Rooms are big and clean. Lockers available in the room, and towels. Shower and bathroom are split into two rooms, and plenty of light. Wifi works perfectly everywhere too. Bar/restaurant staff is friendly, helpful and accommodating. Reception are usually talking amongst themselves and oblivious to the people standing at the desk needing help. They don’t even look at you when you walk past to go in/out. Otherwise, best hostel in Florence!


Wifi does not actually work in rooms although staff tells you it does.


Amazing hostel. There was a computer room which was very useful for us. And there was also a pool. The rooms were really clean and comfortable. Overall, it was great.


We had to wait more than 45 min to check-in and it was already late (around 10pm).

Owner Comment (Hide)
Dear guest, I apologize if you waited in line; Plus Florence is the most important hostel in town and one of the biggest in Italy and it's always busy. Furthermore, sometimes people arrive all together at any time (we are open 24/24) and it could be possible that guests have to wait a little bit. Anyway I hope you enjoyed your stay! Best regards


This was a clean, well positioned hostel. It was big but well run. However there is no common area, eating area or good place to meet people. There is a restaurant/bar but it was quite and spread out, and is the only place you are allowed to eat. If you are with a group, I would say this is a great place to crash. But if you are alone it doesn't have enough personality to meet other people or really enhance your trip.


A decent hostel, perhaps a little overrated. The pool was only lukewarm and Turkish bath a little clammy, plus the washroom in the room wasn't clean. The room was cold (granted it was February), and wifi didn't work there. Apart from that, the staff were very friendly and the lounge area was good for mingling. The location was great and I felt safe staying at this hostel. Nothing extraordinary, but a decent hostel for sure.


Nice hostel, but it's a big, chain hostel so if you're travelling solo it's not easy to meet people. Very nice facilities etc but there's not much ambiance due to the lack of intimate atmosphere a big chain hostel provides.


Another big corporation hostels with a lot of chains in different cities. Nice facilities and nice staffs, but lacks atmosphere. We had really nice double bed room with a nice view of Florence. They have pools, sauna, turkish bath, gym, restaraunt, and bar/club. It seems like the hostel has many joined groups from all over the country, because I saw a bus full of Dutch students from aschool trip. If you are there to mingle and get to know people, it is not ideal. But good for families and friend


Plus is more of an hotel than an hostel. Pool/Sauna was really nice. Nice clean rooms with personnel bathrooms with shower. Bar and restaurant was nice. I would recommend them having a concierge for customers already checked in. It was nearly impossible to talk to staff who were alway overwhelmed with check-in and check out. Hard to get information from them. Also, needed to wait 20 mins to get my card re-magnatsise to get into my room. Overall great place!

Owner Comment (Hide)
Dear guest, thanks for sharing your opinion. I am glad you enjoyed your stay and our facilites! Coome back soon to visit us!

5 6 7 8 9 10 11 Next » last »
(213 results)

View all Florence Hostels

Please give us your feedback