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PLUS Florence Reviews

Via Santa Caterina d'Alessandra 15, Florence, Italy

Reviews & Ratings Explained


8028 Total Reviews
  • 85%Value For Money
  • 87%Security
  • 85%Location
  • 82%Staff
  • 80%Atmosphere
  • 87%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I had a great stay, the staff was excellent and hostel was very clean. The pool was a huge relief to jump in after a long hot day of exploring Florence! The lockers only accepted very small locks in my room, this was an inconvenience for some who had to buy a small lock to fit from the front desk.

  • 11th Aug 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


Staff were very unhelpful


If you're looking to party and have a good time this is not your thing. There were families and kids running around the bar area. Staff were terribly rude and so unhelpful - didn't even give us a map (guy with glasses) also would not exchange a 5 euro note for coins without even checking to see if they had any - THANK YOU! Couples should not be aloud to push beds together, the things I heard will haunt me forever. Probably won't stay at plus ever again!


PLUS was a decent place with all the things you'd want in a hostel but it was too big for me. Not a ton of personality and though they had a bar, pool, etc, I didn't find it as welcoming. Other than that everything was great. The staff was very helpful as well.


excellent facilities, great location, i would stay here again


Great hostel. It was almost like a hotel, honestly. Big, clean, excellent service. Fantastic pool and outdoor area to hang out, and fairly social environment. Good food at their restaurant as well. It's a little pricey for a hostel, but if you are in the market for a really nice hostel, definitely book this one. It fills up quick, so make sure to book ahead!


Pros: - Really friendly helpful staff - swimming pool - nice terrace to relax Near train station and main sights - fan in room - really clean - spacious bedrooms - free towel Cons -wifi signal poor in room -Not enough chairs at pool


Brilliant Hostel, more like a hotel - has everything you need and great location


we got an upgrade to an apartment so it was great

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