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PLUS Florence Reviews

Via Santa Caterina d'Alessandra 17, Florence, Italy

Reviews & Ratings Explained

86%

Rating
6617 Total Reviews
  • 85%Value For Money
  • 88%Security
  • 87%Location
  • 84%Staff
  • 82%Atmosphere
  • 90%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

This hostel is situated perfectly. Only a short walk from all major attractions. The reception staff are brilliant! Doing all they can to help you out. The only down side was the extremely grumpy bar tender who seemed as though he would rather be anywhere else than there


94%

This was a very good hostel. You get a lot out of this hostel because they offer so much! Very modern, fun, and great location! The only bad thing was on some nights there are groups of kids from age 12 to 17 who run around in the hallways shouting until 1 in the morning. I had to go down to the front desk 4 times to complain about them because the kids wouldn't keep quiet for long, they had no consideration for other people who where staying there. Other than that, great hostel!


86%

Stayed for 4 nights in November. Great location and nice and cheap but some of the staff were quite rude (esp the bartender) with the exception of the desk guy in the middle of the night who helped me change rooms when a room mate was snoring. Facilities and cleanliness were excellent but the atmosphere was pretty terrible due to so many school groups- as a 21 y.old solo traveller, school kids are not a bonus!


100%

Really great hostel! Great security, friendly staff! And a bonus, there is a pool ! Would recommend


80%

I stayed in a 6 bed dorm and it was a huge room, with lockers and very comfortable. Was great having your own reading light and power socket above each bed. Place was clean and staff friendly. The hostel bar / restaurant was convenient and good value. Being a large establishment that also takes tour groups it wasnt the quietest place but it didnt bother me. Only issue was the wifi which was impossible. Assuming its the huge load / demand but there are computers available or internet cafes nearby


94%

I had a very nice time at Plus Florence! The rooms are spacious and the bathroom is always clean, the hostel has a lot of facilities (even an ATM machine and a swimming pool!) and is located from a short walking distance of the main touristic points. We have to pay for the breakfast (6 euros), but it really worths the money. I hope to be back in Florence and I'll definitely stay there again!


77%

Plus hostel was a good stay in florence however the check in desk was always busy and there were several times the staff snapped at me because I was not in the right line, yet there was no distinctive line to be in. Everyone kind of just cut in front of one another. That was not pleasant. However, the facilities and rooms themselves were good. Also, don't expect to make any of your own food here or bring any outside food in. The kitchen staff did not let me eat my own food in the hostel.


97%

Hostel is just 7 minutes walk from station. It's near city central market and a good start to explore Florence. I felt very secure there. They use key card and have big lockers but you should bring your own lock. Rooms are very clean. Bathroom


77%

Facilities were fantastic, but more of a hotel than a hostel,


74%

This place is massive, so it doesn't feel like a hostel. A lot of families tend to stay here, and the overall environment wasn't social. Staff was nice but not helpful. 10 minute walk from train station and 10 from duomo. Fitness center is a room with two treadmills. Rooms are good and clean.


74%

Valuables were stolen from my dorm. One of my dormmates had a ring stolen and the other had her coat stolen on different days. The luggage room is NOT SECURE at all. The key is given freely without question and I walked in to find the luggage room WIDE OPEN with no one keeping watch. It's located right next to the entrance so anybody can walk in and grab things. The security at this place is known for being low so I was very cautious.


80%

The wifi is kind of bad in the rooms, there is no place to common area only the bar downstairs, i guess it's a lot better on summer, with the pool and the terrace bar

  • 18th Nov 2014
  • Novice Nomad
  • alexsl
  • Mexico
  • Male, 25-30
  • (1 review)


83%

Kind of meh. Cheap, got a pool and a gym if you're into that. No kitchen which sucks and the atmosphere is pretty depressing. But it doesn't really matter if all you need is a bed for the night.


97%

Fabulous place, and the steam room was awesome!!


94%

Good atmosphere. More like a hotel considering there is a sauna, pool & gym. Staff are friendly and helpful and the buffet breakfast is good value. Wifi wasn't great however facilities were clean especially the shower temp & pressure. Would definitely stay there again.


97%

It's one of the bests hostels I ever been. I think just missed a kitchen.


94%

It may be big, but it's a pretty good deal for what you get. Rooms were pretty nice, lockers were big, ensuite for everyone, great all-you-can-eat breakfast for a reasonable price. Although a bit of a trek from the train station with luggage, it was easy enough to visit all the sights on foot from there.


86%

The hostel is pretty good, the location is excellent, near the center, so we could go by walk to all the main touristic points. The wifi was really really bad and the reception was always like a mess, with too many people around and doing checkin and checkout, and there wasn't staff enough, so sometimes was difficult to talk about something with someone. But in general terms, the hostel is very good.


69%

My roommates duct taped me to the floor :(


66%

We were moved suddenly at 3 am to a different room that was drafty and unpleasant. Hostel made the mistake of overbooking our room, so when we came home at 3 am after a nice night out, we were the ones who had to suffer for some reason, and were forced to move all our stuff into a new room and struggle with the desk attendant. Staff did not care at all. My friend even lost her umbrella in the hasty room change imposed on us, and they didn't care about that either. I would not recommend.

  • 14th Nov 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • All Female Group, 18-24
  • (1 review)


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