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Via Santa Caterina d'Alessandra 17, Florence, Italy

Reviews & Ratings Explained

86%

Rating
7086 Total Reviews
  • 86%Value For Money
  • 88%Security
  • 85%Location
  • 84%Staff
  • 81%Atmosphere
  • 89%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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66%

My rating for the staff only reflects on one man that was very rude and hassled both me and my friend late at night when we had done nothing wrong- he had overbooked our room and made it seem like it was our fault- very unprofessional.

  • 19th Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)


63%

Hostel was good location, the centre was not far easily access by foot. Rooms were good, but locks in the room didn't work properly, so didn't feel that valuables were ever safe. They tighten the locks but still could open, which wasn't good but may have only been for the room we was staying in.


74%

Hostel was easy to get to and a good location. The hostel is massive and was overrun by school kids the entire time which was unpleasant as they were extremely loud. Rooftop terrace was brilliant. Staff were helpful. Wifi everywhere. Breakfast is worth paying for. The "gym" had three machines, one of which wasn't working.


83%

Definitely not as close to the city center as you would think but it is all very reachable.


91%

Very good hostel with everything you could ever need: laundry, sauna/pool, computer room, bar/restaurant. Pretty close to Central Station, though about a 20 minute walk from most top sights. Good staff, didn't encounter a bad attitude ever. Some of the beds aren't that comfortable, but that's my only complaint. Good for solo travelers or big groups. Definitely recommend it!


86%

We booked a twin private room. When we entered the super tiny room, we discovered a double bed!!!!! We expected two seperate beds... But we stayed for only one night, so we didn't want to make it big of a deal. Room clean, tiny and a little bit noisy cause it was in front of a road. It was ok.


80%

You can have heat to your room if you ask for it. They will help you with something's but there wifi sucks and they add clueless on it. The bacon looked half raw and eggs were lots of water in them.


97%

Very friendly staff and nice bedrooms and facilities

  • 7th Apr 2015
  • Novice Nomad
  • Anonymous
  • Philippines
  • Male, 18-24
  • (1 review)


89%

Nice place, helpful staff, located 10 minutes from heart of Florence. Had a private room with private bathroom which was clean and spacious. Would definitely stay there again.


97%

I loved my stay and would come back, because the hostel has so much going for it. The only downer I could see was the kitchen/food. I was dissappointed by the quality of the food and because of the restaurant there was no room for a guest kitchen, so I couldn't even prepare a cup of tee or cook a pasta on my own. After 2 dreadful meals I decided to eat outside, which was somewhat sad, because eating good in the hostel with other guests has the potential be one of the most fun parts of the stay

  • 6th Apr 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


80%

No kitchen, more of a cheap hotel than a hostel, but clean and nice rooms so can't complain


89%

Nice hostel and staff at the reception área. The kitchen people weren´t too nice when I asked them to heat up my meal a little bit more. They made me feel like I was really inconveniencing them. Other than that, I enjoyed my stay.


100%

Great hostel in a great location.


37%

Don't stay here if you're traveling alone. It's very hotel like, as there's no common room or kitchen, only a bar and a restaurant. Also, I didn't sleep very well because the beds in my room at least were very squeky and made heaps of noise every time someone moved.


69%

Everything is up to standard to any normal hostel. But the fact that i paid 60Euro for one night for a 8 ppl dorm and i had to pay for the breakfast its pretty sh*****.


74%

Internet didn't work, other than that the facilities are quite good


91%

Huge hostel, not great for meeting people and I was also surprised how many families were staying there. Good facilities and the location is superb. I liked their buffet breakfast option and strong wifi. Would stay again!


89%

Very nice hostel, Very clean, Feels more like a hotel than a hostel to be honest.


57%

Always crowded. Not particularly clean. Feels like an old building. Don't stay here.

  • 1st Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


80%

A good hostel that's pretty clean. The rooms are nice and pretty big, the staff is helpful, and the indoor pool, terrace, balconies make a great addition to it. The atmosphere is a little weird though because they have school groups coming through.


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