PLUS Florence Reviews
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Its a great hostel but its expensive.
Nice hostel. It was spacious, clean, lively, and luxurious compared to many other places. The staff were helpful overall but Andrea at the poolside bar went above and beyond to help guests. For instance, he recommended local restaurants, clubs, etc to me and my friends. I heard him do the same for at least 3 other guests who asked. He was very friendly and had a great attitude. I did have an incident here with bed bugs but my room was immediately sprayed, cleaned, and I was moved to a new room.
Definitely bring insect repellent with you!! Air con doesn't work at all, spoke to reception about it as they control the air conditioning from there, they told is they'd turned it up but there as no change so we had to open the windows and we all got covered on mosquito bites at night. Spoke to people staying in other rooms and it was the same deal.
The air conditioning in our room was supposedly working but it was very warm. If you are looking for a relatively quiet place to stay this is not the hostel. There are parties every night and if you have a room that faces onto the pool it is quite noisy. We had people on the balcony our room was facing who weren't even staying on our floor who were loud until 2am - there is no staff member walking the premesis at night deterring this. The location is good for walking and is close to the train.
This hostel knows what they are doing. Definetely would stay there again.
All-round great hostel, felt a little more like a hotel in all honesty. Great staff in general with good facilities available to them. Friendly people! :) A special mention has to go out to Andrea the bar man, such a gentleman, always a friendly smile upon his face, nothing is too much to ask of this man. He took time to explain bits of the language to me personally and when we saw him out and about in Florence he was just as welcoming. An asset to your establishment.
Hostel was great! Front desk staff were awesome and facilities were good. Bar staff could have been more polite/accommodating.. Was kicked out while playing cards quietly at 12am when they could have just left a light on, can't exactly 'go drink in the room' when other people are sleeping.
- Novice Nomad
- Male, 18-24
- (1 review)
Twin room was fanatstic. Spacious and very clean!
It seems is a groups - tours hostel, almost a hotel. Common areas and reception are very crowded. Service its good, but not personalized or friendly... More hotel oriented. Location is good
I enjoyed our stay at Plus Florence. The rooms were clean, they had great facilities and the location was good. Would recommend staying there.
I loved staying at this hostel, great facilities everything you need. One thing that stood out for me the most is the staff working there, they are all amazing people who went out if their way to create a good atmosphere and make you feel really welcome. Especially Andrea he was the best guy ever!!! Always making people laugh and very attentive. Honestly I had the best time thanks to everyone at plus Florence.
Aircon in my room rattled (minor thing). Be nice is the computers were free to use, like in Plus Prague.
Love the PLUS hostels, great atmosphere ,staff abd facilities there at a great location and price would recommend to anyone just bring your own padlock to lock the cupboard as no room safes just the cupboards otherwise perfect hostel.
I re-booked me and my friend into a private twin for a second night with Plus Florence. Upon checking in we were told that all they could give us was a 6 bed dorm to ourselves. The room was OK but the quality of the mattresses were poor compared to the room I had stayed in the night before and the bathroom was not as new. There was a door to a small balcony that was old and wooden. It rained and the room was flooded. We were given towels to mop up the floor but no other help was offered.
It's a pretty big hostel, so you don't get a personal treat. I think they should do activities in the bar/pool to change this. Aside from that everything is good and clean.
Really enjoyed our stay and the staff were awesome
Cannot fault this place at all, all the facilities of a hotel in a hostel, the bar and roof terrace should stay open later though
Good hostel. Not the best atmosphere for people travelling alone. Great for travelling for group, pretty much a hotel. Only downside is the number of mosquitos that were in the room. Due to the size of the hostel, the staff were constantly busy.
Clean but rather boring and unfriendly. Felt like a budget hotel more than anything
The Austrian girl at the desk is lovely. Lockers don't work. You should keep the window closed so the air con works and mosquitoes are kept out (we learnt that after being attacked my the mosquito swarm on the first night). I was happy with my stay and would stay again when I have more money... it's a tad on the expensive side.