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PLUS Florence Reviews

Via Santa Caterina d'Alessandra 17, Florence, Italy

Reviews & Ratings Explained


6934 Total Reviews
  • 88%Value For Money
  • 89%Security
  • 85%Location
  • 83%Staff
  • 81%Atmosphere
  • 90%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Incredibly clean, and its a 15-20 walk to the station and very close to the old quarter but you do have to walk everywhere in Florence, get used to that - but that's the fun of it. When I was there, a lot of the summer facilities weren't open, like the bar, the rooftop area was open but the lights weren't on, and it was cold! And disappointingly there was no kitchen or even kitchenette with a little microwave - just their restaurant downstairs where they serve breakfast and dinner.


The hostel is more like a hotel. Pretty weird (and special) to have a swimming pool and sauna rather than a kitchen for hostel guests. Yes, there is no kitchen (I didn't notice that before booking my stay at this place), so if you plan to do your own cooking, this may not suit you. However, the hostel in overall is good and the location is near and within walking distance with the train station and the main attractions of Florence. Comfortable beds and good facilities (except the kitchen).


It is a nice hostel in a good location only it feels more like a hotel. Staff were nice but not overly friendly and seemed very business like. The rooms were nice and the beds were comfortable.


This is more a hotel than hostel so it has very little atmosphere. The staff didn't offer group/daily activities which was unfortunate because it's a good way to meet people. The only thing that brought people together was the bad wifi that only works in the lobby. My bed was so noisy it would squeak at any move and only two of the six lockers would be deemed as secure. The staff didn't really care at all about the people and offered very little help. Stay but be prepared


Great location, were able to walk to all the main attractions.


We were super excited to stay in Plus Florence until we got there and saw that there was no kitchen, the 6 euro breakfast was not worth the money at all not was it replenished at all (there was still an hour and a half left), the beds were warped and the pillows were lumpy. The wifi did not work at all. You have to ask the front desk to turn up the heat but you can't get up there to ask because it's always busy there! Always! The staff were pretty nice though. The luggage room was not secure.


Muy buen hostal en Florencia. Hace falta el desayuno incluido pero tienen buena cocina para la cena. El internet no siempre funciona bien...


Clean and decent sized rooms, lockers were big enough for larger bags. Wifi wasn't brilliant. Location was good for food and supermarkets but a bit further away from attractions. Breakfast was good but a bit expensive.


Loved the fact that there was pool an a sauna. Steam room smelt like mold though. Staff were very helpful. Location is walking distance from everything. Even the train.


깔끔하고 훌륭한 숙소였습니다. 거리는 산타마리아역에서 무거운짐들고 걷긴 조금 멀었지만, 관광으로 걸어다니는데는 문제없을 정도였습니다. 직원들도 친절하고 시설도 깔끔했고요. 1층도미토리 썼는데 6인실에 더블베드가 있어 7인실처럼 되어있었습니다. 침대마다 콘센트,개인전구가 있어 편했습니다. 철제침대라 소음이 심한것 말고는 불편하지 않았네요. 실내화장실,욕실 구분되어 있습니다. 와이파이연결은 가끔 끊기긴하는데 큰 불편은 없었습니다. 단 한가지 아쉬운점이 게스트키친이 없다는 건데 자체식당을 운영하고 있어 외부음식 먹으려면 5층외부에 있는 펍 공간(비수기라 운영은 안하더군요)을 사용해야 합니다. 자리가 넓은편이라 좋긴 했는데 조식도 좀비싼편이라(6유로대비;) 아쉽더군요.


Good location, clean rooms, comfortable beds - cant ask for much more really. There is no walking tours or bar crawls offered. The downstairs bar is terrible. I can imagine that the rooftop one would be a lot more fun in summer and would be easier to meet people.


You definitely get what you pay for and more, considering how inexpensive it is- which is also the reason I would choose to stay here.


Essentially this place is a hotel, not that I'm complaining... Great water pressure in the showers, beds were comfortable with a REAL pillow, paid breakfast buffet was good (all you can eat). Only complaint is the street traffic and paper thin walls.


Had some good things going for it: good rooms and clean bathrooms, had a pool, sauna and "gym" with a couple cardio machines. Had no real common area or kitchen to meet people, only the restaurant which was a disappointment - didn't eat there again after the first night.


Bar staff were a bit rude, but some travellers had pre warned me that the bar staff were pretty rude anyway. One guy in particular. All other stuff were fine and polite. Nice and clean and good for the budget.


Nice location, near to railway station. Clean and well maintained but only drawback is they don't have kitchen. I may stay there again


Be warned, walls are made of cardboard and it's very noisy through the night. There were a lot of tourist groups and staff pack the buses during the night at like 3-4AM and just make so much noise if you have a window on the same side the buses are parked on.


This hostel is situated perfectly. Only a short walk from all major attractions. The reception staff are brilliant! Doing all they can to help you out. The only down side was the extremely grumpy bar tender who seemed as though he would rather be anywhere else than there


Feel like a hotel. Excellent facilities. Only negative is that the staffs at the restaurant is very unfriendly.


This was a very good hostel. You get a lot out of this hostel because they offer so much! Very modern, fun, and great location! The only bad thing was on some nights there are groups of kids from age 12 to 17 who run around in the hallways shouting until 1 in the morning. I had to go down to the front desk 4 times to complain about them because the kids wouldn't keep quiet for long, they had no consideration for other people who where staying there. Other than that, great hostel!

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