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Pacific Coast Backpackers Lodge Reviews

432 Maunganui Road, 3116, Mount Maunganui, New Zealand

Reviews & Ratings Explained


24 Total Reviews
  • 80%Value For Money
  • 87%Security
  • 80%Location
  • 73%Staff
  • 80%Atmosphere
  • 73%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The hostel was nice but the mens bathroom facilities were shocking. in much need of renovation. both the bathrooms and the kitchen would get closed off for ages while being cleaned. when i walked into the kitchen to pour a glass of water i was shouted at to get out by the male receptionist- every experience with him was an unpleasant one - rude and obnoxious who threw his weight around the place. Do not reccommend to stay here.

Owner Comment (Hide)
Hi Thanks for your review! In fact, we are getting our bathrooms renovated and spruced up in July 2014. I'm sorry you felt like we took a long time cleaning - we close the bathrooms and kitchen down completely to get a good clean done, as you can imagine it would be impossible with 80 guests coming through every 5 minutes! Our receptionist is from Argentina - and I am surprised- as this is the first negative response I have heard about him in his 7 months with us! Happy Travels! Brooke

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