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Paddy's Palace Hostel Derry Reviews

1 Woodleigh Terrace, Asylum Road, Derry, Northern Ireland

Reviews & Ratings Explained

82%

Rating
624 Total Reviews
  • 81%Value For Money
  • 80%Security
  • 87%Location
  • 88%Staff
  • 85%Atmosphere
  • 77%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Thank you to all the Paddy's Palace staff and particularly to Steve, the owner and and the lovely manager Eileen. Derry and this hostel was the perfect place to start my trip around Ireland and to learn about the history of Ireland and the troubles. Even Eileen the irish/american manager teach me some gaelic and irish dance. Thank you so much ! Slán !

  • 13 Jun 2013
  • Novice Nomad
  • Anonymous
  • Christmas Island
  • Male, 18-24
  • (1 review)


60%

The staff don't know much about the city and sourrandings.


51%

Noise until 5 in the morning, no hot water and that is for 50 euros

  • 07 Jun 2013
  • Novice Nomad
  • Anonymous
  • France
  • Female, 31-40
  • (1 review)


100%

Very well situated, beautifull place, warm and friendly welcome. Fun and caring staff. Great city.

  • 03 Jun 2013
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


77%

Staff in the main hostel were excellent but in auxiliary building, No 8, good service was lacking. But we enjoyed our stay.

Owner Comment (Hide)
Dear guest, Thank-You so much for your nice compliments on our fine staff and our great hostel. I agree we need to focus a little more on our annexe building and ensure it has the same homely feel and award-winning customer-servie that our main hostel building (50 metres away) has built a reputation for. We look forward to welcoming you again back to our historic city and is always great to get some fellow Irish Northerners as guests Kindest regards Steve Owner

100%

We loved our stay! Every person we encountered that worked there or was staying there was amazingly helpful, friendly, and fun. The staff helped me make a call on their own mobile phones when I had to deal with another hostel in another town, and we met great folks staying there that we went on the town with. Great experience, and will definitely stay there if I am ever again in Derry!

  • 01 Jun 2013
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 31-40
  • (1 review)


91%

Staff where friendly and very helpful, great value for money as its only 5 minutes into the shopping centre. Great value for money, beds are very comfy and clean, however security could be abit better.

  • 22 May 2013
  • Novice Nomad
  • Anonymous
  • British Indian Ocean Territory
  • Female, 18-24
  • (1 review)


100%

If you go to Derry this is the place to stay! We really felt like being at home because of the great atmosphere in the very cozy common room. We met amazing people and had a great time with the easy-going staff as well. Thanks guys :)

  • 17 May 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 18-24
  • (1 review)


91%

Paddy's Palace was a great hostel! Fun staff provided a good vibe. There were great decorations and comfortable common areas. It was easy to meet people, the location was good. . . . Highly recommend staying here if you get to Derry :)

  • 16 May 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


80%

An alright place , had to leave before breakfast so can't comment on that. Had a 4person room to ourselves which was nice, there are no lockers in the rooms but we were able to lock the room to keep our bags safe. Showers were clean , but had terrible water pressure and it varied between scalding and freezing. Very friednly and accomidatjng staff , very helpful !


83%

Good roomy kitchen.


60%

The hostel and the room were ok, but the bed was dirty, we were not sure if the bed linen was actually already used when we arrived.

Owner Comment (Hide)
Dear Guest Well we can assure you that the linen was cleaned, we have a full-time laundry service that cleans it, we just dont iron the sheets, so they may be a wee bit wrinkly, but always ultra-clean! Happy travels Steve McPhilemy Owner

91%

Great staff, great location, great accommodation. If in Derry, this is the place to stay.

  • 05 May 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


43%

I would not recommend this place to anyone. It was not very clean and the facilities were substandard. The staff seemed like inexperienced kids. Location was its only plus. parking was poor.


63%

Six of our party were in the annex which is not nearly as nice as the main hostel. I had not realised there was an annex, and we (everyone in the hostel probably) were woken at 3.15 am by a party of other hostellers coming back and continuing to talk to one another in the shared lobby as if they still in a crowded bar with loud music playing. Impossible to sleep. However the main hostel where we had our breakfast and two others stayed was much nicer.


86%

This was a nice hostel in Derry. It's a good location for seeing the sights and sounds (both day & night) Derry has to offer. The people there (both staff & guests) were very friendly and definitely enhanced my experience in Derry. A nice clean place, run by good friendly people - what more could you ask for - especially comforting in a modern, busy city like this one. While I only stayed there one day/night, I felt like I was among friends.


51%

The first idea that comes into my mind when I think of this hostal is "mess and carelessness". The worst thing for me was the feeling that the staff was not professional at all. For us they were in the hostal just like someone who is not working there, but just having some beers with friends. I don't think that it is the right attitude to work in a hostal, even trying to be close and friendly with the guests. The conditions of the hostal in general were not as good as expected.

Owner Comment (Hide)
Dear guest, sorry you feel this way about our staff, normally our staff get top class reviews and ratings, I encourage our team to be relaxed and enjoy a beer in the hostel when off-duty. Im quite sure the member of staff who was officially on-duty at the time was very attentive to you and friendly. Your commenting on the staff who were off-duty and enjoying some relaxation time Hopefully you have a great journey round Ireland Happy Travels Steve

74%

The private rooms are in another building that is currently being renovated (April 2013). While the main building is very cool and a super place to hang out, this other building is quite souless and you don't feel part of the buzz in the main part of the hostel. Having said that, the rooms were big, the beds were extremely comfortable and the shower was clean.

Owner Comment (Hide)
Dear guest Thanks for your nice comments. Youre right, our beds are comfortable and the rooms are nice and big. Im sorry you found our annexe building soul-less, and its something I must take a look at and ensure it is brightened up and made feel as cool, funky and welcoming as you found our main hostel building. Enjoy the rest of your travels and hopefully we will see you back soon Le meas/with respect Steve McPhilemy Owner

83%

This hostel was fun. Derry is a nice town too.


94%

Feels like you're at home :)

Owner Comment (Hide)
thanks for the nice comment and good review, its is always a pleasure to hear that our guests feel at home as that is exactly what me and my team have created in the centre of my hometown - a welcome home for travellers! Merci beaucoup pour tes mots gentil, bon voyage et bon chance avec tes adventure A bientot Steve McPhilemy owner Derry Palace Hostel

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