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Painted Turtle Guesthouse Reviews

121 Bastion Street, Vancouver Island, Nanaimo, Canada

Reviews & Ratings Explained

84%

Rating
130 Total Reviews
  • 82%Value For Money
  • 88%Security
  • 88%Location
  • 88%Staff
  • 76%Atmosphere
  • 87%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Perfectly adequate hostel. Clean and rooms nicely sized for number of beds. Would happily stay there again. Issue with booking (caused by hostel staff rather than hostelworld) was sorted by staff at hostel although with difficulty due to poor training on booking computers. Front desk staff were very helpful but need to understand the difference between a hostel and a family ran small BnB - guided tours of the place are not required when first checking in.


80%

Quick and easy check in. Room was very stuffy, even with the window open.


86%

Hostel staff were nice, room was fine, location very convenient. Bathrooms could have been cleaned more frequently.


97%

Clean, very quiet actually, great friendly people and very nice location.

  • 2nd Aug 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 25-30
  • (1 review)


80%

We enjoyed the stay- thanks

  • 8th Jul 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Mixed Group, 41+
  • (1 review)


86%

Pros: Great location, friendly staff, excellent kitchen and common area Cons: Not much atmosphere, but I think this is partly because people just pass through Nanaimo on their way to somewhere else


97%

A gem in the midst of Nanaimo's historic downtown. Staff cares about this place a great deal through their detailed tour of the place upon check-in, and the Great Room is incredibly atmospheric (common room + game room +kitchen + dining area all rolled into one). One thing to note: this hostel is in the middle of the entertainment district, so expect lots of noise until 1-2 am on weekends. Other than that: perfect place within easy reach of the harbour and Gabriola/Newcastle Island ferries...!


40%

Do not stay here. The staff here are extremely rude and are incapable of good communication. They are also very rude when speaking to costumers and are un willing to assist with peoples needs. They have ruined my experience with naniamo and never want to visit the city again if the people working there are any reflection to the naniamo community.


80%

No brecky is served in the mornin


91%

Common room area very good, felt like we could have been in someones house. kitchen has everything you need & its in a good location on main shopping strip of the town. If hiring a car do NOT hire from budget... go to the small place next door & receive a far cheaper price for the same product.


89%

Really thought Angie was an outstanding person at the front - very personable, considerate, open and generous. Unfortunately, that evening the staff changed and the person was rather closed off and glum. That evening one of the bathrooms had no toilet paper and the next morning I found an upstairs exterior door that was propped open with a small cardboard thing, where it clearly said the alarm would sound if the door was opened. Not too secure!

  • 18th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


80%

Great hostel in the centre of downtown Nanaimo. The décor is more like a modern apartment than a hostel, the Great Room is a genuinely lovely place to be. Lockers are flat and small, laptop bag sized, but the cozy feel of the place didn't lead me to worry about security at all. I was there in shoulder season, so was quiet - just what I needed to recharge after some time at busy city hostels, but wasn't buzzing if that's what you're after.

  • 3rd Apr 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)




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