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Palapas Tulum Reviews

Retorno Polar 64, Tulum, Mexico

Reviews & Ratings Explained

88%Overall Rating

From 11 ratings
  • 87%Character
  • 89%Security
  • 78%Location
  • 98%Staff
  • 91%Atmosphere
  • 82%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

We stayed arrived late at night and stayed one night at the location nearer the main strip. The room was basic and was quite noisy. The next night, we moved to the location 7 blocks from the strip. Much quieter, nicer room, though it was beneficial to rent bikes to save us from having to walk 8-9 blocks to get anywhere. Pierre was a great host! Would recommend this hostel would definitely recommend requesting the farther location, which is set in a beautiful garden.

  • Novice Nomad
  • 08 May 2012
  • Anonymous
  • Canada
  • Couple 25-30
  • (1 review)

Owner Comment (Show)
Our latest check in is before 22.00 hrs. since you came very late we asked you to stay at the basic room., and you said yes. Unfortunately it was noisy outside but this is out of our control It is not always like that.. Our guests can chose the location they want,not all of them want to rent bikes and want to stay closer, the price is different as well,. Thank you for your visit.

100%

Recomendable hostel. Excelentemente atendido por sus duenios, siempre listos para orientarte o ayudarte. Muy recomendables los desayunos preparados en el momento. Recomended hostel. Excelently served by its owners,always ready to guide you and help you. Highly recomended breakfast freshly prepared by Pierre and Dora.


90%

Très bon accueil, petit déj léger mais agréable (et traditionnel), le dortoir est joli et typique, lits accompagnés de moustiquaires..Situé à 5minutes de la gare de bus, il manque juste un accès cuisine...

  • Novice Nomad
  • 20 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


83%

it's a very small familiar place and the owners are really friendly and helpful. it has a good location in town, but this means that you have to rent bikes to reach the beach. breakfast is like so often mentioned allways great and very various. our accomodation was very simple, but spacious, clean and absolutely appropriate for the price.

  • Novice Nomad
  • 15 Mar 2012
  • Anonymous
  • Germany
  • Couple 25-30
  • (5 reviews)


93%

Staff always willing to listen and answer our questions on the hostel and all activities around. Great Place !!

  • Novice Nomad
  • 08 Mar 2012
  • Anonymous
  • France
  • Male 25-30
  • (8 reviews)


97%

The cabins are a great place to stay and Piere is very helpful

  • Avid Traveller
  • 17 Jan 2012
  • Anonymous
  • England
  • Couple 41+
  • (16 reviews)


90%

Really tasty breakfasts in the morning. It\'s in a nice, fairly quiet part of town, where all there is to hear in the middle of the night are cats and birds. It definitely has a rustic feel that not everyone will love, and is quite small with few guests, but it was altogether fairly pleasant.

  • Novice Nomad
  • 08 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


90%

Excellent hospitality, Pierre is a wonderful cook and he made us delicious breakfasts each day with fresh squeezed juice. The rooms are cute, and the garden makes you feel like you're in a sanctuary. The only downside is that the location is a fifteen minute walk from the main avenue, but if you have a bike its no problem. All in all, this is a great place to come home and relax after a day of recreation/sightseeing/beaching, etc.

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • USA
  • Female 25-30
  • (2 reviews)


57%

Pierre made a nice breakfast each morning and chatted a lot about Mexico etc. Also the room was very big. However the mosquito net was not big enough to cover the bed so we ended up using the one we brought with us as well. The 2nd location where we stayed is a little bit off the main street about a 10 min walk or so. Finding a scorpion in the bathroom on the 2nd morning was exciting but Pierre dealt with it quckly. We felt it was over-priced compared to other places we stayed in Tulum.

  • Globetrotter
  • 31 Dec 2011
  • phonsie
  • Ireland
  • Couple 31-40
  • (21 reviews)

Owner Comment (Show)
This is the most inappropriate and nonsense comment we have ever received. It is not objective specially when it comes from people that arrive on extremly HIGH SEASON, Dec. 31st. Yes, we do have 2 locations. You guys knew perfectly well when you booked.It is written in our Hostel World info. Scorpions? We fumigate but sometimes they show up. This is a jungle area, We are very sorry but this is out of our control, perhaps you should visit New York instead of Yucatan. "We felt over-priced compared to other places we stayed in Tulum"... Big lie, as far as we know you went to other place after your 4 days at our place. You got the biggest private "palapa" if it was to expensive for you why you didn´t book the shared dorm? Small mosquito nets? we will improve that, but please be realist y

93%

Very good! Dora is wonderful. She speaks perfectly English and is happy to help. I was ill during the days we were there, turned out she worked as a dokters assistent in New York, so she provided the best care I could wish for. She also makes good breakfasts with fresh orange juice. Its easy to find, just follow the instructions she sends via email. its a 10 min walk from the ADO bus station. It is located in a street pararell to the main street on the side of the ADO station.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Netherlands
  • Couple 18-24
  • (2 reviews)




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